Falmouth Toyota

Excellent customer service, honest, straight forward, knowledgeable, great financing options. Would recommend, will buy again. They live up to their superior reputation every day. Thank you for an enjo knowledgeable, great financing options. Would recommend, will buy again. They live up to their superior reputation every day. Thank you for an enjoyable experience. More

Great service! Arranged a pick up from the ferry for me. It's the second car I''ve purchased from Falmouth Toyota. No problems either time. It's the second car I''ve purchased from Falmouth Toyota. No problems either time. More

Problem was with my previous purchase at Falmouth Toyota of a 2014 Honda CRV that overheated and needed a part that wasn’t available because of the pandemic. I was without a vehicle for many days. Mr Murphy of a 2014 Honda CRV that overheated and needed a part that wasn’t available because of the pandemic. I was without a vehicle for many days. Mr Murphy and Ms O’Neil came up with an offer of taking the Honda back as a trade in towards a 2015 Toyota RAV 4 which was the vehicle I wanted but none were available at the time of my original purchase. They were wonderful I strongly recommend Falmouth Toyota you will be in good hands wether you buy new or used cars. Thank You. More

Excellent communication and a clear understanding of our Excellent communication and a clear understanding of our needs. We were able to compete most of the work before we arrived, and the car was ready to Excellent communication and a clear understanding of our needs. We were able to compete most of the work before we arrived, and the car was ready to go when we arrived. More

I can't believe I am just overflowing with praise and customer satisfaction for a *car dealership*, but I totally am. We recently totaled our Honda Fit in a collision with a deer. Due to the pandemic customer satisfaction for a *car dealership*, but I totally am. We recently totaled our Honda Fit in a collision with a deer. Due to the pandemic-induced shortage of both new and used inventory, we were having trouble finding a replacement. We were looking for a low mileage Toyota Certified Used Corolla Hatchback. After a number of extremely unpleasant interactions with dealers more local to us (we are in Vermont) we started contacting dealers further afield. I was very specific in what we were looking for, said we didn't have a trade-in, and that we had already secured our own financing. I received a very prompt, courteous response from internet guy Derek Ditmars, saying that they didn't have any in stock, and explaining that they were unlikely to given that the HBs had come out in 2019 so the three-year leases weren't up yet. He did offer to reach out if one did happen to come in, but with the understanding that it was unlikely. He didn't try to upsell me to a new one or something else entirely or try to get me to come in to the dealership. It was...refreshing. After another week or so of awful dealer experiences elsewhere, we decided to consider a low mileage Toyota Certified Used Prius. Remembering the thoroughly pleasant, no pressure exchange I had had earlier with Derek, I contacted him again about a Prius they had listed. He was just as pleasant this time, very accommodating to our coming from many hours away and in Cape Cod summer traffic and arranged for my dad, who lives locally, to come for a preliminary test drive. My dad, an avowed pickup type, *loved* the car, so we made an appointment to come down the following day to test drive it ourselves. Unlike other dealers, they were happy to promise it would be there and available the next day for us to come in, so while not a "hold" per se, it was a realistic and very helpful accommodation. At this point, we were dealing with Brian Nascarella, who was friendly, super knowledgeable, no pressure or salesspeak at all. He gave us a quick overview of the vehicle, and handed us the keys. We drove it, loved it, and decided to buy. The listed price was already *extremely* fair by any metric. We did get a little more off (I couldn't have lived with myself if I'd paid ask, lol) and a few accessories thrown in. All negotiations were quick, conversational, straightforward, and with none (NONE!) of the ridiculous, lengthy disappearances to "talk to my manager" you are subjected to elsewhere. There was no attempt to get us to purchase an additional warranty or to go with Toyota financing (as other dealers had). All the paperwork--out of state complications, third party financing--was handled quickly, efficiently, and cheerfully. The entire experience was just so fundamentally different from any of the other many cary buying experiences I have had. There was no pressure, no smarmy car dealer tactics, no bogus fees (they only charge a $95 dealer doc charge and that really is it). I felt like they truly wanted to provide a fair, respectful, honest experience and have genuinely happy, satisfied customers. And they did. Despite being five hours away, Falmouth Toyota will be the first place (and no doubt the only place) I contact for our next Toyota. They're that good, and that unlike other dealerships. Call them. They're so worth the drive. More

It has been many years since we’ve purchased a new vehicle but it was becoming obvious it was time to replace the old ride. After much searching we settled on a Toyota Highlander hybrid. With some app vehicle but it was becoming obvious it was time to replace the old ride. After much searching we settled on a Toyota Highlander hybrid. With some apprehension fearing the “high pressure car salesman scenario” we visited Falmouth Toyota as we drive by the dealership regularly. As soon as we entered the building we were greeted by a very friendly receptionist who introduced us to Jeff Cummings. Long story short....we experienced a very pleasant buying experience. Jeff was straightforward, informative and respectful as was all the staff we were dealt with! I would have no hesitation referring Jeff and the Falmouth Toyota staff. More

Falmouth Toyota: The best...checks all the boxes for honesty, openness, and fair dealing. There are no fancy games at Falmouth, nothing hidden, no surprises. As an example of fair dealing their Doc Fee honesty, openness, and fair dealing. There are no fancy games at Falmouth, nothing hidden, no surprises. As an example of fair dealing their Doc Fee is only $95. I’ve never seen a Doc Fee within 100 miles for less than 5 times that number. I’ve purchased two vehicles from Falmouth within the last twelve months and no dealer on the South Coast has come anywhere close to what Falmouth was willing to give. Particularly recommended are Amy Killoran, Sales Manager, and Coby Signs, Sales Consultant. They both have the magic touch that most purchasers who want a fair price and honest dealings would like to find. More

In May 2021, I purchased my fifth Camry at Falmouth Toyota with Dave D. I traded in my 2013 Camry for the new AWD 2021 Camry XSE- and it is a beauty! I have purchased all my vehicles from Dave since 19 Toyota with Dave D. I traded in my 2013 Camry for the new AWD 2021 Camry XSE- and it is a beauty! I have purchased all my vehicles from Dave since 1992. He is wonderful! Dave has always treated me with respect and professionalism during our business transactions. He also met a few of my family members over the years too! Also, my cars have been serviced at Falmouth Toyota by a knowledgeable, trained group of service people. If you want a Toyota car or SUV or truck, there is only one place to buy one- Falmouth Toyota! More

Falmouth Toyota has been our choice for car and truck buying for almost twenty years. Many of our friends also are pleased to have Falmouth Toyota as their exclusive choice for cars and trucks. The reaso buying for almost twenty years. Many of our friends also are pleased to have Falmouth Toyota as their exclusive choice for cars and trucks. The reason is simple! Everyone has ALWAYS been smart, professional, and devoted to the best customer care from the first time entering the dealership, through the service department, to selecting a new vehicle to buy. In my 50 years of dealing with car buying I can assure anyone looking for a quality car or truck buying experience, then make Falmouth Toyota your choice and be totally satisfied dealing with results of the buying experience. More