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Falmouth Toyota

Buzzards Bay, MA

4.9
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Buzzards Bay, MA

02532

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Showing 1,865 reviews

August 28, 2021

Falmouth Toyota is exactly as described. I had my doubts Falmouth Toyota is exactly as described. I had my doubts after reading all of the glowing reviews and thinking about how poorly I've been treated in More

by RyanW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Murphy, Bill Peisel
Aug 30, 2021 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

August 27, 2021

Great service! Will recommend friends and family to both sales and service department. Very happy More

by Flynnstephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

August 12, 2021

Justin Halstead was very helpful throughout the whole process. We never felt pressured to make a decision. He was very thorough while going over the features of our new Venza. Falmouth Toyota is an outst More

by kvendt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stanger
Aug 17, 2021 -

Falmouth Toyota responded

Thank you for your review and business. We really appreciate your support. Enjoy the new Venza!

August 08, 2021

We love our new Highlander and received great service from Coby Signs again and all the team that prepped and readied our new car. The financial advisers were great too. More

by starfisher1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Killoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Falmouth Toyota responded

Thank you for your review and business. We really appreciate your support!

August 01, 2021

Traded in a 2018 Camry for a 2021 Camry Hybrid. Gave me a excellent trade in on my old car and great price on the new car. Came put with a lower payment and a brand new car. Sales (Maria O’Neil), Financia More

by WoodyMitch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Vonner
Aug 10, 2021 -

Falmouth Toyota responded

Thank you for your review and business. We really appreciate your support!

July 30, 2021

Very consistent experience with professional sales and service personnel. I have purchased two Highlanders, and have service three Toyotas (Avalon) there regularly. The Murphy’s run this place like an old More

by Schooner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Falmouth Toyota responded

Thank you for your review and continued business. We really appreciate your support!

July 29, 2021

My experience at Falmouth Toyota was outstanding. I purchased a 2022 Toyota Corolla Hybrid. Ken Collings was attentive, personable, honest, and worked to find a deal that would benefit me the most. He More

by Kimberly Mirabito
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Falmouth Toyota responded

Thank you for your review and business Kimberly. We really appreciate your support!

July 25, 2021

Our 1 1/2 year old Jack Russell Terrrier chased a chipmunk under my Lexus GX460 SUV. When I found "Mookie" under the vehicle, he had chewed four sections of sound-dampening rubber from the undercarr More

by Satisfied Customer Bill Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Townsend Wells, Nick Astrauckas
Jul 25, 2021 -

Satisfied Customer Bill Green responded

Review is verified.

July 18, 2021

Everyone I dealt with from Ken in Sales to John in Finance to Matt in ownership is top notch. It’s the second vehicle I have purchased from Falmouth Toyota and I would not hesitate to buy from them ag More

by Coley13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Neves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne
July 05, 2021

This was my best car buying experience. David was direct, professional and knowledgeable. He guided the process from start to finish and delivered every step of the way. Would highly recommend and More

by MRL6
Recommend Dealer
Yes
Employees Worked With
David Digravio
Jul 07, 2021 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

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