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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
October 01, 2021
Great experience with Ken! No pressure from him , very helpful & considerate of what I was looking for. Very accommodating with all!! helpful & considerate of what I was looking for. Very accommodating with all!! More
by Malgosia45
Employees Worked With
September 23, 2021
Excellent professional and courteous service. Lounge area is comfortable. Time spent at the dealership was efficient and a pleasant experience. area is comfortable. Time spent at the dealership was efficient and a pleasant experience. More
by mdowney
September 23, 2021
great, long history with this dealership for service, why go else where when they treat me like a king. go else where when they treat me like a king. More
by DuxburyDoug
Employees Worked With
Other Employees :
Maureen, rental agent. 5stars, Townsend Wells, Jodi Bertrand, Chris McCarthy
September 20, 2021
I recently had a car accident that totaled my recently purchased truck. After my recent experience with Falmouth Toyota - they were my first call to get a new truck. Ken made finding a new truck easy and purchased truck. After my recent experience with Falmouth Toyota - they were my first call to get a new truck. Ken made finding a new truck easy and took all the work out of the process, which was a huge relief after the accident. I wouldn't go anywhere else. More
by mpappas
Employees Worked With
September 13, 2021
I completed a trade/purchase deal at Falmouth Toyota from nearly 3000 miles away in Texas. My trade, a Ford F150 was at my summer home on Cape Cod. Jeff Cummings evaluated it and gave me an offer by email. nearly 3000 miles away in Texas. My trade, a Ford F150 was at my summer home on Cape Cod. Jeff Cummings evaluated it and gave me an offer by email. After I told him I wanted a 2020 Sienna, he said he had the perfect one for me. I approved the picture online and the price. Paperwork was completed online and via FedEx. Now my Sienna sits in my Cape Cod driveway in place of the F150. Really very easy and a pleasant experience. More
by sanmaco
Employees Worked With
Jeff Cummings
September 12, 2021
This purchase was my first of a Toyota, and my first experience with Falmouth Toyota. I’ve purchased and leased dozens of vehicles over the years, and I can honestly say I’ve never had a more pleasant, experience with Falmouth Toyota. I’ve purchased and leased dozens of vehicles over the years, and I can honestly say I’ve never had a more pleasant, professional or enjoyable experience. More
by Harry.b.mccormick
September 12, 2021
I’ve bought 4 cars from Falmouth Toyota! They treat you like family I won’t go anywhere else! Thanks Falmouth Toyota for everything!I will recommend this dealership to everyone like family I won’t go anywhere else! Thanks Falmouth Toyota for everything!I will recommend this dealership to everyone More
by tpigott01
September 06, 2021
Great service. Ron is the best salesperson. I am very happy with my purchase. I had a list of what I wanted and he found the truck in a week. happy with my purchase. I had a list of what I wanted and he found the truck in a week. More
by Lcrook2002
Employees Worked With
September 05, 2021
The best car experience we have ever had!True The best car experience we have ever had! True professionals in every department! From the time we arrived at the dealership to the driving off the The best car experience we have ever had! True professionals in every department! From the time we arrived at the dealership to the driving off the lot, It was second to none! More
by francis
August 29, 2021
This is the 5th Toyota I’ve bought from this dealership. I have always felt welcome and everyone is friendly. I have always felt welcome and everyone is friendly. More
by on2
