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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
December 26, 2021
This is the best, least stressful experience in purchasing a car. I can’t imagine going anywhere else. The salesman gave me my alternatives, accepted my answers and didn’t try to upsell me. Fina purchasing a car. I can’t imagine going anywhere else. The salesman gave me my alternatives, accepted my answers and didn’t try to upsell me. Financing was a breeze and the set up and delivery of the vehicle was efficient, friendly and stress free. More
by Cindyflanders
December 25, 2021
Brian Nascarella was very thorough and attentive. He help me find the perfect vehicle. I highly recommend Falmouth Toyota. help me find the perfect vehicle. I highly recommend Falmouth Toyota. More
by peterdubay1
Employees Worked With
December 21, 2021
Throughout the entire experience with Falmouth Toyota everyone was relaxed. There's no pressure to purchase. I almost backed out for my own reasons. Having no car payments in many years makes it a littl everyone was relaxed. There's no pressure to purchase. I almost backed out for my own reasons. Having no car payments in many years makes it a little scary to finally commit to one. Jarred in Finance was wonderful to work with. I had so many questions. My sales Rep Justin was sweet, funny and so easy going. Thank you Falmouth Toyota for a great experience. More
by Sunpearle
December 21, 2021
Everyone at the dealership was extremely helpful, very competent and a great experience overall. I have purchased several vehicles from Falmouth Toyota and I will continue! competent and a great experience overall. I have purchased several vehicles from Falmouth Toyota and I will continue! More
by plvancott
December 20, 2021
Excellent service. Reliable and trust worthy. Five stars for service and workmanship is always top notch . Referral compensation as well ... stars for service and workmanship is always top notch . Referral compensation as well ... More
by Cnyari6863
December 18, 2021
efficient, pleasant, helpful, treats customers with courtesy and respect. Have dealt with them for 19 years courtesy and respect. Have dealt with them for 19 years More
by acdecarlo
Employees Worked With
Other Employees :
Townsend Wells, Jodi Bertrand, Jeff Cummings
December 18, 2021
Steve did an excellent job in helping us obtain our 2022 Highlander. Keep us in the loop constantly during the process Highlander. Keep us in the loop constantly during the process More
by joe
Employees Worked With
December 18, 2021
Excellent experience. From our first phone call about availability to driving off the lot, getting our new 2022 Toyota Highlander Platinum was a pleasure. Thanks to Jeff and Maria in sales, and John in t availability to driving off the lot, getting our new 2022 Toyota Highlander Platinum was a pleasure. Thanks to Jeff and Maria in sales, and John in the business office for making our purchase so easy! More
by Gwenn D.
December 09, 2021
I had a wonderful experience purchasing my Toyota CHR. Everything was smooth and Steve made the process easy and simple. Great place to get a car. Everything was smooth and Steve made the process easy and simple. Great place to get a car. More
by martinezopio15
Employees Worked With
Steve Springer
December 07, 2021
Falmouth Toyota arranged financing and documentation for purchase of my Tacoma I had leased. Justin processed the transaction very efficiently! purchase of my Tacoma I had leased. Justin processed the transaction very efficiently! More
by Robbinswb
