Falmouth Toyota

As a woman at age 68, I have purchased many vehicles, and have experienced annoying and patronizing attitudes from quite a few salespeople. In fact, I hesitate to walk into a showroom, knowing that I am lik have experienced annoying and patronizing attitudes from quite a few salespeople. In fact, I hesitate to walk into a showroom, knowing that I am likely to encounter such sales and management people. My experience with Falmouth Toyota was exceptional. I was there with a friend who was dropping her car off for service, and has always raved about this dealership. I entered the sales area, just curious to look at the 2011 Prius (I presently own a 2005 Honda Civic Hybrid). I was introduced to Anthony Spagone, who presented all my options clearly and without pressure, listened to my list of car needs and wants, and was a pleasure to work with. After considering whether to purchase or lease now, I decided to wait until this time next year. I called to tell him, and said that I would appreciate being updated on any future incentives or news. Even though he didn't get the sale, he was very gracious and said he would keep me informed, particularly about the Prius plug-in hybrid, due out next year. I also observed the welcoming way my friend was treated in both the service and sales departments. I have no doubt that, as soon as I am ready to replace my car, I will call Anthony at Falmouth Toyota. More

I purchased 2 buisness vehicles from this dealership. Great friendly service and easy to work with. Plan to buy my next buisness vehicle through this salesman. Great friendly service and easy to work with. Plan to buy my next buisness vehicle through this salesman. More

This is our second Toyota purchased from Falmouth Toyota. Anthony Spagone was by far the nicest sales consultant we have ever done business with. He never rushed us and encouraged us to try out as many car Anthony Spagone was by far the nicest sales consultant we have ever done business with. He never rushed us and encouraged us to try out as many cars as we needed, always smiling. I would highly recommend Falmouth Toyota to anyone looking to purchase a new or used car and to be sure to ask for Anthony. More

Today (10/5/11) I visited Falmouth Toyota for perhaps the 6th time over the past four years or so. I am 45 years old, and I have no friends or relatives who work at this dealership. Nevertheless, in my opi 6th time over the past four years or so. I am 45 years old, and I have no friends or relatives who work at this dealership. Nevertheless, in my opinon, Falmouth Toyota is the most amazing business I have ever encountered in any category. I hear many commercials on local radio, wherein the owner of Falmouth Toyota, Matt Murphy, touts his dealership's focus on customer. Many other busiesses pay for similar commercials. Falmouth Toyota, however, is among perhaps .000001% of business which publically commit to customer satisfaction that actually delivers. And it delivers to a degree which makes me pinch myself to make sure that I'm not in a make-believe world of some kind. I have numerous specific examples of outstanding customer service, and personal interaction with the Falmouth Toyota staff, particularly in service, that would fill several pages. All of it can be summmed up, however, by repeating that this is the most pleasurable and customer care oriented business I have ever encountered in my life. Bravo to Falmouth Toyota, and I hope that you all keep up the GREAT work. You are a true gem on Cape Cod, and a valued member of the Cape Cod Community. Oh, and thank you!!! More

I would recommend this dealer to anyone. I had a great experience here. I had been searching for a truck for 3 months and this is where my search ended. Great selection of vehicles on hand with all differ experience here. I had been searching for a truck for 3 months and this is where my search ended. Great selection of vehicles on hand with all different options to meet my needs. I received excellent service from everyone I encountered. Thank you Falmouth Toyota for your help, I love my truck. I will shop here for years to come. More

one of the best salesman i have ever worked with,it was a pleasure buying a vehicle there.very low key,they did not give the hard sell with all the BS some of the dealers use. pleasure buying a vehicle there.very low key,they did not give the hard sell with all the BS some of the dealers use. More

I got my appointment quickly, was welcomed warmly and listened to about my car concerns. My wait in the comfortable waiting room with good coffee and food to eat was reasonable and the price of the servi listened to about my car concerns. My wait in the comfortable waiting room with good coffee and food to eat was reasonable and the price of the service was reasonable. It was a pleasant experience. More

I had the best leasing experience at Falmouth Toyota. No pressure from anyone and Jim was a pleasure to work with. I had so much trust in him that I didn't even see my car until I came to pick it up. I will pressure from anyone and Jim was a pleasure to work with. I had so much trust in him that I didn't even see my car until I came to pick it up. I will definetly recommend them to anyone buying or leasing a new car! More

My wife and I went into Falmouth Toyota for service to my My wife and I went into Falmouth Toyota for service to my wife's Prius and I ended up trading in my Monte Carlo for a new Camry XLE. Anthony saw My wife and I went into Falmouth Toyota for service to my wife's Prius and I ended up trading in my Monte Carlo for a new Camry XLE. Anthony saw us looking at Avalons on the floor and was extremely easy to talk to. He talking to me about the options, my needs, car wants and helping me find the right car not the most expensive car. Amy Beth explained the financing options and was helpful in pulling everything together. Both were professional, knowledgable and I would recommend everyone at Falmouth Toyota to anyone looking to find a new car. More

They always go the extra step to make sure that my vehicle is in tip-top shape, to my standards AND theirs - and we're both very picky! vehicle is in tip-top shape, to my standards AND theirs - and we're both very picky! More