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Falmouth Toyota

Buzzards Bay, MA

4.9
1,904 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Buzzards Bay, MA

02532

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Showing 1,904 reviews

November 04, 2011

I've been waiting for the new Prius V. Matt Murphy called me when he got one in and Jim did a great job with customer service and introducing me to all the features of my new car, including programing More

by revbick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Renehan
November 04, 2011

This was the third car we purchased from Falmouth Toyota. While there is a dealership closer to our home, we would think of going nowhere else than this dealership. The sales and finance staff are exceptio More

by shelman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Renehan, Amy Beth Killoran
November 03, 2011

Very pleased with the way the deal came about and the service extended to me and my wife. It was our first experience with Falmouth Toyota and based on the way we were serviced we will be back for more More

by dfmins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Spagone & Mike Conroy, Anthony Spagone
November 02, 2011

My experience with Falmouth Toyota and my salesman Brian Nascarella were excellent. Brian was not only helpfull answering my numerous questions but, was also quick to follow up on my requests. Prompt call More

by kimthom1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brain Nascarella
November 02, 2011

Ron and the rest of the staff was very friendly and helpful, finacing was quick and easy. they got the car ready for me in a timely manner. More

by flutter66
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron Sjahfiedin
November 01, 2011

My experience with Falmouth Toyota and Anthony Was great. The lack of pressure to buy and the attention to the little things (especially on a used vehicle) was a nice change of pace from where we bought our More

by mrkfy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Spagone, Anthony Spagone
November 01, 2011

I went to Falmouth Toyota to purchase a new Tacoma. Upon entering, I was immediately greeted by Anthony Spagone. He inquired as to my needs and went about meeting and, in most cases, exceeding them. The e More

by Ericz00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Spagone, Anthony Spagone
October 29, 2011

I have been with Falmouth Toyota through 15 cars. The staff, particularly the service department, is the finest of any around. Tom Murphy, the owner, is always available to speak with and Tony Martino th More

by ann1stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David DeGravia-Tony Martino, David Digravio
October 29, 2011

Our salesperson Anthony Spagone was just great. There was no pressure to buy. We actually went home and came back 2 hours later. I got a great deal. Couldn't have asked for a better experience. More

by LKETTELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Spagone, Anthony Spagone
October 29, 2011

They offered us fast service and at a very good price for a new vehicle.This is our sixth new vehicle from this toyota dealer. The service has always been great and well done. More

by cwirsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ronnie Sjahfiedin
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