Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,865 reviews
May 20, 2022
This is a great dealership! !! Honest, friendly and no nonsense from the service department to the sales department!!! I’ve been to other area dealerships and have had nothing !! Honest, friendly and no nonsense from the service department to the sales department!!! I’ve been to other area dealerships and have had nothing but aggravation! We’ll worth my extra travel! More
by Deb
May 17, 2022
Where do you go when life gives you lemons with a car accident? Brian Nascarello, Falmouth Toyota performed a miracle by placing me into a fantastic Toyota RAV 4. Hassle free paperwork and a spotless R accident? Brian Nascarello, Falmouth Toyota performed a miracle by placing me into a fantastic Toyota RAV 4. Hassle free paperwork and a spotless RAV 4 delivered with pride. Imagine the stress of losing a good car and being totally rewarded and confident in this new vehicle to include its maintenance program, my financing at Falmouth Toyota and of course the Falmouth Toyota reputation. Brian Nascarella is what Falmouth Toyota advertises, a true Ambassador to the name Falmouth Toyota. You become one of the family and receive outstanding support. Great job Brian! More
by Greg M
May 15, 2022
My truck buying experience was great, quick and easy no nonsense the way it should be. nonsense the way it should be. More
by Andrewamaral91
Employees Worked With
May 10, 2022
Very nice person know how to talk to coustomers have a nice approach and he is the best dealer every nice approach and he is the best dealer every More
by welshrosa
Employees Worked With
May 09, 2022
I recently purchased a 2022 Toyota Venza from Falmouth Toyota and it was without doubt the easiest, friendliest and most seamless car buying experience in my 60+years of buying cars. GM Matt Murphy and I Toyota and it was without doubt the easiest, friendliest and most seamless car buying experience in my 60+years of buying cars. GM Matt Murphy and I discussed various vehicle choices and it was quickly apparent that he was a hands-on general manager. He introduced me to Brian Nascarella, a very friendly and professional salesman. He handed me the keys to a Venza and said take it for a drive. I had no experience with a hybrid vehicle and I was impressed with the test drive. Brian has great product knowledge and he answered all of my questions. Whereas many dealerships today advertise their ease of doing business, most don't live up to their words and they make it seem like a root canal visit rather than a car buying event. Working with the folks at Falmouth was a pure delight. There was no hard sell or pressure and I was completely comfortable throughout the process. After we came to an agreement I met Justin White to work out the finances. Justin is another knowledgeable and friendly employee who I am confident worked out everything with my best interest in mind. The complete process was smooth, expeditious and professional. I think that the corporate offices at Toyota should use the management and staff at Falmouth Toyota as a teaching experience for there other dealerships! Thanks, Peter More
by Peter
May 03, 2022
I have bought several cars now from Ronnie and Falmouth Toyota I won’t go anywhere else. They are friendly, kind and I know I’m being taken care of. From start to finish the whole experience goes smoothly Toyota I won’t go anywhere else. They are friendly, kind and I know I’m being taken care of. From start to finish the whole experience goes smoothly and I’m always satisfied. More
by Momof4gkidso4sully
Employees Worked With
April 19, 2022
We have purchased and leased many vehicles from Falmouth Toyota for my son, my husband and myself. We trusted them to find an affordable and safe car for our daughter’s first vehicle. Everyone we have enc Toyota for my son, my husband and myself. We trusted them to find an affordable and safe car for our daughter’s first vehicle. Everyone we have encountered in either sales or service have been friendly, professional and very helpful. More
by ms2025
April 07, 2022
Great experience, Ken was very knowledgeable but never pushy. We have purchased multiple vehicles through Falmouth Toyota and are very happy with the dealership pushy. We have purchased multiple vehicles through Falmouth Toyota and are very happy with the dealership More
by Kathymc58
April 06, 2022
This dealership is amazing. They listen to you and then work hard to meet your needs. They are friendly, helpful, and very professional. They listen to you and then work hard to meet your needs. They are friendly, helpful, and very professional. More
by Dickaw
