Falmouth Toyota

Both Ken and Peter were very cordial and accommodating. They were both able to effectively convey the value of their products (vehicles and services) without resorting to any high-pressure sales tactics (w They were both able to effectively convey the value of their products (vehicles and services) without resorting to any high-pressure sales tactics (which I really appreciated). They were quick to respond to our questions and needs. They listened to what was important to us. My wife and I look forward to doing business with them in the future and would highly recommend them both! More

I have nothing but high praise for Falmouth Toyota. I had a very bad experience with another dealership but wanted a Toyota car still. I called up Falmouth of Toyota to get information on reporting the had a very bad experience with another dealership but wanted a Toyota car still. I called up Falmouth of Toyota to get information on reporting the other dealership ended up speaking with Amy Killoran. Amy listen to me rant about the other dealership and what they had done to me, even though she didn't have to, gave me the information on who and how to report this dealership directly to Toyota and said she could help us with getting a vehicle. She took time out of her vacation to get us approved to get into a vehicle. I am amazed at the short period of time that she made this happen. We then met with Anthony Spagone who showed us the vehicle we purchased. Anthony was such a pleasure to meet and to have as salesman. He listened to our needs and explained that they were going to make our experience even MORE then we could imagine. Knowing how the other dealership left a bad taste in our mouth Anthony chose to give my husband a pleasant surprise when we went to go pick up the vehicle. He surprised him with an added remote start! We are BEYOND satisfied we will NEVER go ANYWHERE else but to Falmouth Toyota for their ability to go beyond for their customers. Thank you once again Falmouth Toyota for all you did for us! More

This is the 3rd lease I've had with the help of David DiGravio and others @ Falmouth Toyota. Being in a situation where I had completed my lease, I could have gone to any dealership. But, I trust and r DiGravio and others @ Falmouth Toyota. Being in a situation where I had completed my lease, I could have gone to any dealership. But, I trust and respect David DiGravio's work, he always gets back to me in a timely fashion and is very flexible to my schedule. I will continue to come back to Falmouth Toyota and have enjoyed my experience. More

This was our families second experience with Falmouth Toyota. I specifically picked a Toyota this time around for my new car because of the service from the dealership, which was highlighted by the ease Toyota. I specifically picked a Toyota this time around for my new car because of the service from the dealership, which was highlighted by the ease of making a purchase with Anthony. Thank you! More

Whole experience was terrific...no hassle..no pushiness..very friendly and helpful staff..Craig was the best! made me feel like I was a family member that he was trying to help..best car buying e pushiness..very friendly and helpful staff..Craig was the best! made me feel like I was a family member that he was trying to help..best car buying experience I've ever had..would recommend Falmouth toyota to anyone. More

Just leased a RAV4 from this dealership and the experience could not have been easier. Jack Moloney was extremely helpful and, I must say, very patient!! We could have gone to other dealerships c experience could not have been easier. Jack Moloney was extremely helpful and, I must say, very patient!! We could have gone to other dealerships closer to home but had heard about Falmouth Toyota's reputation for customer service and excellence. All true.. The lease transaction could not have gone smoother and within two days I was driving the superb RAV4.. Thank you Jack and all the staff at Falmouth Toyota. You have won a loyal customer for sure. More

The least stressful car buying experience we have ever had from start to finish. It was actually enjoyable! Steve (salesperson) was very friendly, knowledgeable, and patient (we had our 9 month old with had from start to finish. It was actually enjoyable! Steve (salesperson) was very friendly, knowledgeable, and patient (we had our 9 month old with us!) The dealership gave us good value for our trade-in and quoted us a good fair price for the vehicle we decided to purchase - without stressful haggling. Peter (business manager) was very pleasant and we even got better financing than what was advertised. And to top it off - on our request - they had the car ready for delivery just a few hours after we decided to purchase. We would highly recommend this dealership! More

ken was helpful and thoroug. he did not use too much presure to get sale. my past experience with famouth toyota continues to be excellent. presure to get sale. my past experience with famouth toyota continues to be excellent. More

These guys did everything right for me to get what I wanted. I would highly recommend falmouth toyota and these gentlemen to anyone I know. wanted. I would highly recommend falmouth toyota and these gentlemen to anyone I know. More

I thought I would give Falmouth Toyota a try, based in part on their radio ads that seemed to be the opposite of the "typical" radio advertising. I am attracted to talk of loyalty and integrity more than part on their radio ads that seemed to be the opposite of the "typical" radio advertising. I am attracted to talk of loyalty and integrity more than "screaming and shouting" in car dealership ads. By chance I encountered Jim Renehan for my consultant (I was interested in leasing a Corolla) and I'm glad I did. Quite frankly, Jim's whole demeanor and approach came across as "real" and honest. I felt like he was a person I could work with in the often uncomfortable experience of obtaining a car. So much did his style and who he is impress me that I determined I would work with him exclusively rather than take my typical approach of shopping the best deal among competing dealerships. I told him I was doing a very unthinkable thing - trusting my sales consultant at an auto dealership to give me the best deal that I otherwise would have found if I shopped around myself!! My "comfort factor" with Jim was great, and as we know, this is half the battle. I really wish that more dealerships would do what at first seems counter-intuitive, but what I am convinced leads to more sales over the long term - namely - reduce the pressure and need to close the deal NOW and instead INVEST in a relationship based on trust and honesty that leads to more sales over the LONG TERM. It takes courage and vision to make this leap. It doesn't appear that a lot of dealerships do it. Falmouth Toyota, however, gave me this impression, and for that they have earned my repeat business in the future. Perhaps the best compliment I can give to Jim Renehan is that I will definitely seek him out specifically for future purchases at Falmouth Toyota. And I love the way he took extra time with my daughter after the sale to explain to her the features of our new car. More