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Falmouth Toyota
Buzzards Bay, MA
1,904 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,904 reviews
November 10, 2012
Thank you David for helping us get our Prius. And thank you Falmouth Toyota for your constant great service over the years. We love going to you guys! you Falmouth Toyota for your constant great service over the years. We love going to you guys! More
by Chipiedc
Employees Worked With
David Digravio
November 08, 2012
Falmouth Toyota's customer service, price and inventory, was superior to all other Toyota dealerships that I visted, both in person and online web sites, from the beginning of my purchase, to the end. Sale was superior to all other Toyota dealerships that I visted, both in person and online web sites, from the beginning of my purchase, to the end. Sales represenative, Jack Malone, was great, he is very knowledgeable, friendly, patient, and caring. Falmouth Toyota and Jack patiently negotiated with me, resulting in my purchase of a pre-owned 2011 Toyota Rav4 at a GREAT price. This was my second purchase of a pre-owned Toyota Rav4 from Falmouth Toyota, I feel that they demonstrated superior service, and I would highly recommend them to anyone. More
by Fay A. Mier
November 07, 2012
I have purchased quite a few vehicles from Falmouth Toyota over the past 20 years and have always found the sales experience to be exceptional for a car dealership. Unlike most dealers, there is no pr Toyota over the past 20 years and have always found the sales experience to be exceptional for a car dealership. Unlike most dealers, there is no pressure or attempts to sell you something you do not need or want. I always believe that the key to a good business is the employees. Falmouth Toyota is fairly unique in that the same staff has, for the most part been there for many years. They are all friendly and courteous. I have dealt mostly with Ray Bourgeois over the past 10 plus years and have always found him to be exceedingly honest and fair in all our dealings. My latest purchase of a 2013 Corolla was an exceptionally smooth process and Ray was able to get the exact vehicle I wanted. The sales process was again smooth and totally stress free. You can probably save a few dollars by going to one of the other dealers but I find that in the long run I am better off. As mentioned, the sales experience and post sales service is just so much better than the average new car dealer. I can be assured that I have purchased the vehicle I want. Additionally, I just purchased a used Corolla for my granddaughter from Falmouth Toyota, something I swore I would never do. My experience with a used car dealer convinced me that paying extra for one of Falmouth Toyota's r used vehicles, will in the long run be cheaper as I can be fairly assured that the car is in good shape mechanically and structurally. If I encounter any problems with the purchased vehicle, they bend over backwards to try to resolve the issue in a speedy and satisfactory manner. Overall, I would highly recommend Falmouth Toyota to anyone looking for a new or used vehicle. More
by Gasport
November 05, 2012
I have bought cars from Falmouth Toyota since 1994. I have been very pleased with their Sales people and their excellent service. I continue to be. have been very pleased with their Sales people and their excellent service. I continue to be. More
by John D. Ross
November 03, 2012
Dear Ronnie, I absolutely love my Camry. I am so glad Dear Ronnie, I absolutely love my Camry. I am so glad that I was able to work with you throughout the whole process. There is nothing that I would Dear Ronnie, I absolutely love my Camry. I am so glad that I was able to work with you throughout the whole process. There is nothing that I would change. If my family or friends ever need another car we are definitely coming back to you. I just wanted to say that I am very grateful and let you know that you did an awesome job. THANK YOU for being an excellent salesmen. You gave me the best experience I could ever ask for, Thank you very much. Jean Ford More
by Jean Ford
November 02, 2012
We have now dealt with Ronnie on 4 sales of cars and wouldn't want to deal with anyone else......Great guy...honest, helpful..simply the best. Edward & Kaethe Maguire wouldn't want to deal with anyone else......Great guy...honest, helpful..simply the best. Edward & Kaethe Maguire More
by kaethe
Employees Worked With
November 02, 2012
Anthony and Falmouth Toyota were great. Anthony was friendly and knowledgeable. He answered all the questions we had about the 2013 Venza. He was a pleasure to work with and we will definitely recomm friendly and knowledgeable. He answered all the questions we had about the 2013 Venza. He was a pleasure to work with and we will definitely recommend Anthony and Falmouth Toyota to all of our friends. More
by Gail Buckley
Employees Worked With
Anthony Spagone
November 01, 2012
Craig was great and we had a easy transition with our trade in. Look forward to working with Toyota in the future. Lara and Chuck Robinson trade in. Look forward to working with Toyota in the future. Lara and Chuck Robinson More
by LaraRobinson
Employees Worked With
Craig, Craig Kinney
October 28, 2012
Ken is a real professional and made this transaction to buy our new Highlander very enjoyable. The dealership is a friendly place and customer sensitive. We would highly recommend Ken and this organizat buy our new Highlander very enjoyable. The dealership is a friendly place and customer sensitive. We would highly recommend Ken and this organization Neil More
by venturewon
Employees Worked With
October 28, 2012
Falmouth Toyota offered the best price around with a friendly staff and no pressure to buy. I looked at trucks from three other dealers in MA and NH and Falmouth Toyota had the best deal around. They ev friendly staff and no pressure to buy. I looked at trucks from three other dealers in MA and NH and Falmouth Toyota had the best deal around. They even delivered it to NH for no additional charge. More
by cmpage
Employees Worked With
Townsend Wells
