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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
September 29, 2022
Staff is very professional and friendly, they go out of their way to make sure you know exactly what you are getting for your money. The facility is immaculate with. The service department is very busy so their way to make sure you know exactly what you are getting for your money. The facility is immaculate with. The service department is very busy so be prepared, it may take a bit to get your vehicle, however the waiting room is very large and comfortable and has great cookies. More
by Beachbum
September 28, 2022
Have thoroughly enjoyed many dealings & vehicles with Falmouth Toyota. Kind,caring & simplifying the process describes all levels of the operation & customer service. My sales person,Jeff Cummings,has ma Falmouth Toyota. Kind,caring & simplifying the process describes all levels of the operation & customer service. My sales person,Jeff Cummings,has made three purchcases an easy transaction & is always available to help throughout the years after😊Highly recommend Jeff & Falmouth Toyota. More
by MS Curler
September 26, 2022
I live over 75 miles away from Falmouth Toyota and have purchased all three of my vehicles there over the last 16 yrs. I could purchase a vehicle closer to my residence however, the team at Falmouth Toyota purchased all three of my vehicles there over the last 16 yrs. I could purchase a vehicle closer to my residence however, the team at Falmouth Toyota from Owner Matt Murphy, associate Maria O'Neil, Amy and so many others are a truly amazing!!!!!! THIS IS THE ONLY PLACE MY FAMILY AND I WILL GO!!!! More
by sgoody2@MSN.COM
September 02, 2022
Brian is helpful, pleasant & easy to work with. This is our third lease with Brian. Would recommend Brian to anyone looking to lease a Toyota! This is our third lease with Brian. Would recommend Brian to anyone looking to lease a Toyota! More
by Pcmunsey
Employees Worked With
August 28, 2022
Matt Murphy introduced himself to me (very nice touch). I purchased a used car that looked like new. Jared, the business manager, explained everything I needed to know I purchased a used car that looked like new. Jared, the business manager, explained everything I needed to know More
by xtarleton
Employees Worked With
August 25, 2022
This is my third car from this dealership and it was another great experience. There’s another Toyota dealership that is about 5minutes away from my house and I’ll always choose to drive 1.5hrs to Falmo another great experience. There’s another Toyota dealership that is about 5minutes away from my house and I’ll always choose to drive 1.5hrs to Falmouth because of their customer service. Thanks again to Justin and David, you are both AWESOME!!! We love our new car 🙂 More
by C. Taylor Reynoso
August 22, 2022
Great experience buying a RAV4 with Falmouth Toyota. Sales associate Ken was knowledgable and friendly. Major advantages was that car was sold at msrp, without a markup. Transaction was seamless. Sales associate Ken was knowledgable and friendly. Major advantages was that car was sold at msrp, without a markup. Transaction was seamless. More
by AdamR
August 15, 2022
Amy and Justin exceed all expectations in communication, delivery and service. No one like them. I think this is our 13th car from Falmouth Toyota! delivery and service. No one like them. I think this is our 13th car from Falmouth Toyota! More
by Capehome
August 11, 2022
Great sales experience worked with Tom Murphy to order my specified Tacoma,it took months to get, but Tom kept in touch with updates a long the way. Trade in process was a breeze recieved the price without a specified Tacoma,it took months to get, but Tom kept in touch with updates a long the way. Trade in process was a breeze recieved the price without any haggling. David Digravio delivered th truck and was very informative and made sure I didn't have any questions before driving away. Consider Falmouth Toyota for your automotive needs. More
by tch45
August 08, 2022
Falmouth Toyota has it down! They know how to treat people and do a great job. Thanks to Jeff in sales and John in finance! They know how to treat people and do a great job. Thanks to Jeff in sales and John in finance! More
by marciahuyette
