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Falmouth Toyota
Buzzards Bay, MA
1,904 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,904 reviews
December 08, 2012
My wife and I were very pleased with the personal service that Tom Murphy and Anthony Spagone gave us in purchasing our new 2012 RAV 4 on December 3, 2012. In addition, the car was cleaned and spotless when that Tom Murphy and Anthony Spagone gave us in purchasing our new 2012 RAV 4 on December 3, 2012. In addition, the car was cleaned and spotless when we picked it up, which is a credit to your service personnel. We look forward to continuing to do business with Falmouth Toyota. Sherry and Clayton Lang More
by newcar2012sale
December 08, 2012
I found Anthony and Peter to be very honest and straight forward with all of my dealings. I feel I got the best deal possible both with the car and my financing. I also respect and trust the mechanic work forward with all of my dealings. I feel I got the best deal possible both with the car and my financing. I also respect and trust the mechanic work of David Earle. More
by debbean1115
December 08, 2012
I have done business with Falmouth Toyota for many years and have purchased 4 new cars from them and have had them all serviced there. My experience has always been positive both for the purchases and for and have purchased 4 new cars from them and have had them all serviced there. My experience has always been positive both for the purchases and for the service of the vehicles. I find them honest and a pleasure to work with. I have dealt with David Digravio for my last three purchases and my experience with him has been extremely positive. I would recommend him to my friends and will go to him for any future purchases. More
by larrycleone
Employees Worked With
David Digravio
December 08, 2012
I have been doing business with Falmouth Toyota for years, have been dealing with Ron Sjahfiedin and I have been very pleased with his knowledge of the vehicles. The entire staff at Falmouth Toyota ar years, have been dealing with Ron Sjahfiedin and I have been very pleased with his knowledge of the vehicles. The entire staff at Falmouth Toyota are one of the main reasons I keep going back there, everyone is very helpful and it is a pleasure doing business with Ron. Sincerely, Nancy Scott More
by Nansco83
Employees Worked With
December 07, 2012
No haggling Show the price with rebates and what my No haggling Show the price with rebates and what my vehicle was worth When picking up vehicle it was clean and ready to go Sales person showed me No haggling Show the price with rebates and what my vehicle was worth When picking up vehicle it was clean and ready to go Sales person showed me how to operate vehicle accessories More
by kmtwin
Employees Worked With
Anthony Spagone, Anthony Spagone
December 01, 2012
A good experience with great people. this is the second car we have bought here over the years we have been pleased with the service dealer car we have bought here over the years we have been pleased with the service dealer More
by bar2ron
Employees Worked With
Other Employees :
and man who explained service contract
November 28, 2012
Anthony was very friendly and helpful...not pushy at all. He was able to answer questions and I was impressed with his knowledge of the vehicle I was interested in.He was the opposite of what I thought a ca He was able to answer questions and I was impressed with his knowledge of the vehicle I was interested in.He was the opposite of what I thought a car salesman would be and because of him it was a pleasure buying this car.The whole experience was pleasant and I wouldn't hesitate to recommend the dealership and Anthony!! More
by hhr931
November 27, 2012
I had a great experience purchasing our new Avalon. This being the second vehicle I have purchased from Falmouth Toyota, I think anyone could understand why I chose to return to this dealer. The staff have being the second vehicle I have purchased from Falmouth Toyota, I think anyone could understand why I chose to return to this dealer. The staff have always been professional friendly folks who do everything in their power to satisfy me. More
by eodNolan
November 25, 2012
This is the third car I have bought from Falmouth Toyota and I have been happy with each purchase. The reason I chose Falmouth Toyota in the first place was through word of mouth; I know many people who rec and I have been happy with each purchase. The reason I chose Falmouth Toyota in the first place was through word of mouth; I know many people who recommend it. My stellar salesman was David Digravio; he knows his Toyotas and made the whole process of buying a car a breeze. He was respectful and wanted to be sure I was happy with my purchase, which I am. I have only needed the service dept for routine maintenance, and have found them to be competent, caring and efficient. Falmouth Toyota is a quality dealership and David Digravio is a quality saleman; go talk to them and find out for yourself. More
by Nancy732
Employees Worked With
David Digravio
