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Falmouth Toyota
Buzzards Bay, MA
1,904 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,904 reviews
January 03, 2013
After several friends recommended Falmouth Toyota, I was very pleased with the friendly, helpful staff. They found me the exact truck I was looking for! very pleased with the friendly, helpful staff. They found me the exact truck I was looking for! More
by gradytm
Employees Worked With
Ian Nixon
December 30, 2012
I have been going to Falmouth Toyota for over 12 years now. I have bought 3 new vehicles from them and have had nothing but GREAT service! Last month I purchased another new vehicle and the salesman, An now. I have bought 3 new vehicles from them and have had nothing but GREAT service! Last month I purchased another new vehicle and the salesman, Anthony Spagone was incredible. He explained everything about the sale and tried to get me every credit available. He is an outstanding salesman! Amy Killoran did a superb job at explaining all the financing information and didn't let me sign anything until I fully understood it all. The service department has been nothing less than OUTSTANDING over the years. They have always worked with my schedule, helped with transportation and minimized the amount of time I had to physically wait for my car. Thank you very much, Falmouth Toyota! More
by adjumm
Employees Worked With
Other Employees :
Anthony Spagone, Bob Andrews
December 21, 2012
This was my 6th new Tacoma purchase and was by far the most pleasant purchase. I visited Falmouth Toyota at around 2;00 pm Saturday and left at around 3;30 with a deal on a new Tacoma from Townsend Wells. most pleasant purchase. I visited Falmouth Toyota at around 2;00 pm Saturday and left at around 3;30 with a deal on a new Tacoma from Townsend Wells. I returned Monday at 3;30 and when I left with my new truck at about 4;30 Amy Killoran and Townsend and I had done all the loan paperwork, registered the truck filled it up with gas and had explained the use of the radio to me and I was off with my new truck. I have never been happier with a new truck purchase. More
by leadsled
December 21, 2012
This is the 6th car my family has purchased from Falmouth Toyota and ALL of the experiences have been very positive. I have purchased many cars and brands in my lifetime,Falmouth Toyota is one of the best an Toyota and ALL of the experiences have been very positive. I have purchased many cars and brands in my lifetime,Falmouth Toyota is one of the best and it is the most professional. Alden Lumbard So. Yarmouth, Ma More
by lumbard
December 19, 2012
Was able to obtain a replacement for my 2002 Toyota Camry, a 2012 Toyota Camry, at a price which was about the same that I paid for my Camry over eleven years ago. I have been very happy with the Camry Camry, a 2012 Toyota Camry, at a price which was about the same that I paid for my Camry over eleven years ago. I have been very happy with the Camry based on its almost perfect (not quite perfect, had to replace the driver side door handle) reliability record with only normal type replacement of brakes, tires and a battery needed in those eleven years. The fact that the exhaust system has been untouched over that time is for me a new standard of durability. When I bought the new car I was happy to be able to get what I wanted without being presented with unneeded extras. More
by leavitt64
December 17, 2012
I have been doing business through David Digravio, at Falmouth Toyota since 1996. He has always been honest, informative, and persistent... without being pushy. His support team takes great care of me. Falmouth Toyota since 1996. He has always been honest, informative, and persistent... without being pushy. His support team takes great care of me... and the overall combination of product, salesman, and dealership .... has earned my loyalty... and referrals to everyone i talk to about buying and servicing a car. Sincerely, Rich Sassone Regarding the question below, I'm always glad to hear that Toyota gets great reviews... More
by r_sassone
December 17, 2012
My daughter and I both purchased new Corollas. We have had such great experiences with the purchases and service at Falmouth Toyota, that we never thought of going anywhere else. Working with Craig and M had such great experiences with the purchases and service at Falmouth Toyota, that we never thought of going anywhere else. Working with Craig and Matt was the most enjoyable time I have ever had buying a car. I couldn't be more pleased. I love my new Corolla! More
by srabesa
December 15, 2012
Falmouth Toyota has always been a great experience. My wife has had experience with this dealership and I am very pleased she introduced me to Falmouth Toyota. Thank You! wife has had experience with this dealership and I am very pleased she introduced me to Falmouth Toyota. Thank You! More
by dougandcheryl
Employees Worked With
December 10, 2012
I've always bought used cars, but this is the first time I've purchased from a dealer. Falmouth Toyota provided great customer service and a fair price. They were knowledgeable and not pushy, and the dealer I've purchased from a dealer. Falmouth Toyota provided great customer service and a fair price. They were knowledgeable and not pushy, and the dealership is comfortable with coffee and refreshments if you ever have to wait for something. Their inspection program and 12-mo dealer certified warrantee removes most of the uncertainty associated with purchasing a used car. More
by ezettler
December 09, 2012
This is our 4th Toyota but the 1st bought at Falmouth Toyota. Jack Maloney was very professional and knowledgable about the vehicle and they had the one we wanted in stock. He didn't push any extras th Toyota. Jack Maloney was very professional and knowledgable about the vehicle and they had the one we wanted in stock. He didn't push any extras that we didn't want on us. Just a simple yes or no was sufficient. Peter Cavicchi handled the financing quickly and efficiently. It was a very different experience from buying our previous Toyotas. Thanks Guys! More
by vdriscoll
Employees Worked With
