Falmouth Toyota

This was the third vehicle I purchased from Falmouth Toyota in the past 5 years. This time wasn't any different. Consistency is one of their strongest attributes. Steve, my salesman, was very smooth and Toyota in the past 5 years. This time wasn't any different. Consistency is one of their strongest attributes. Steve, my salesman, was very smooth and no B.S. I found the car I wanted at a fair price. They provided me with a good trade value for my car, and the F&I manager Peter was straight forward with no petty last minute attempts to take more of my money for unwanted add-ons. It's only fair to offer constructive criticism to allow room for improvement. I picked up the vehicle, the day of the blizzard, and the car lacked 2 things. A FULL tank of gas and floor mats of any kind. I went back in and confronted them about it to gauge their reaction but it wasn't taken seriously. Not a deal breaker but I think it's funny that you spend $22,000 on a car, shell out a $5000 down payment and start to drive away realizing they missed an important final touch. So I spent the $100 at the dealership to get the floor mats, and they let me. I love the car, I doubled my gas mileage and I bought a great car from a solid family dealership. I will continue to buy here and you should too. More

My experience with Falmouth Toyota, whether it was this purchase or previous sales and service has ALWAYS been excellent! Jack was not only helpful in this sale, but a true pleasure to work with. I am co purchase or previous sales and service has ALWAYS been excellent! Jack was not only helpful in this sale, but a true pleasure to work with. I am confident I got the right vehicle at a fair price. I am also sure, based upon my past experience here, that any and all service needs will be met in a timely and professional manner. More

“Always maintain a work ethic founded on treating our “Always maintain a work ethic founded on treating our customers as we would a friend.” “Always maintain a work ethic founded on treating our customers as we would a friend.” (see; Falmouth Toyota Mission Statement.) I am an “old-school” guy. I believe a customer who is consistently loyal to an automotive business should receive certain incentives when anticipating making a new car purchase/lease. This past week, my old school philosophy was put to the test. Until last week, we were a two Prius family (both 2010 leased at Falmouth Toyota.) We have been pleased with the cars and I anticipated purchasing my Prius at the end of the lease period in April (2013). Financial Lease Incentives direct from Toyota appealed to my “old-school” philosophy which had me reevaluate my decision to purchase. While having new tires installed at Falmouth Toyota, I decided to investigate the Camry Hybrid and was approached by salesman Ian Nixon, who asked; “Can I answer any questions today?” Ian was knowledgeable, sincere, and most importantly, a gentleman. As Paul Harvey would say: “Now, for the rest of the story ...” While it took extraordinary efforts to negotiate some hurdles - today, I am driving my new 2012 Toyota Camry Hybrid, and would like to extend a sincere: “Thank-you” to the "Sales Team" of Falmouth Toyota: Ian Nixon – Sales and Leasing Consultant; Ray Bourgeois - Sales Manager; Keith Stanger - Business Development Manager; Peter Cavicchi - Finance Manager and Taylor Voner – Asst. Service Manager. More

My visit to Falmouth Toyota on 2/2/2012 was one of my best experiences ever at that location. I was pressed for time and within 2 hours I was able to express my needs to the sales representative, test d best experiences ever at that location. I was pressed for time and within 2 hours I was able to express my needs to the sales representative, test drive the new 2013 Venza and get final pricing on a new car which lead me to my new purchase. Dave was amazing in getting exactly what I wanted and a quick turnaround timeframe while multitaking between me and another customer. He was sincere in ensuring that he answered all my questions and got me to my goal price and vehicle within a short timeframe knowing that I needed to pick up my child and had another appointment to go to. More

The recent purchase of my 2012 Camry was completed in a professional manner by Craig Kinney. He provided an easiness in atmosphere to consider purchasing, was very accommodating, and applied no pressure a professional manner by Craig Kinney. He provided an easiness in atmosphere to consider purchasing, was very accommodating, and applied no pressure at all. Craig provided the necessary information we needed to know to make our decision, so we went with the new 2012. This is our third purchase with Falmouth Toyota. With Craig's professional approach next time around we will definitely purchase another vehicle with your dealership. We will also recommend your dealership to family and friends as well. On a side note one of the biggest factors in deciding to make this third purchase was your service area. Never any problems with them. More

Dealership and Ken Collings recommended by two family members; my son had purchased a new vehicle and my brother works in the automotive industry and recommended Falmouth Toyots for both sales and servic members; my son had purchased a new vehicle and my brother works in the automotive industry and recommended Falmouth Toyots for both sales and service. They were. both correct. Very friendly personel, no pressure and everyone so helpful. Bought a new Camry and hsve since had our Rav4 serviced there and are very satisfied. Would recommend Falmouth Toyota, highly. More

I ONLY shop for Toyota at Falmouth Toyota. Tom and his team has created a culture at this dealership unlike any other dealer I have visited. The buying process is very simple. I ask for what I need and if team has created a culture at this dealership unlike any other dealer I have visited. The buying process is very simple. I ask for what I need and if the dealership can help they will. I have purchased my last 3 Prius vehicles from Falmouth Toyota and the experience never changes, regardless of who I deal with either in sales or service. When the time comes for a new vehicle Falmouth Toyota will be the ONLY place I go. Anthony was great during the whole process! Thank you to all. Howard (Carter) Davis More

I went to this dealership because the other Toyota dealership in Hyannis was unresponsive to my visit. The weather does have something to do with it. It was very cold and windy. Could have done better dealership in Hyannis was unresponsive to my visit. The weather does have something to do with it. It was very cold and windy. Could have done better with pricing "off Cape" but time and convenience are always an issue. Both Ian and Peter were very helpful. They got the paper work done quickly and handled the registration and notified my insurance co. as well. More

Best experience buying a car that I ever had Townsend was great, truthful, helpful, and professional I will use him again (as long as the price is still right). was great, truthful, helpful, and professional I will use him again (as long as the price is still right). More

Great Sienna! I love my van. He is so friendly and very professional. Pleasant to chat with. I enjoy the good service and definitely will come back with him for next purchase. professional. Pleasant to chat with. I enjoy the good service and definitely will come back with him for next purchase. More