Falmouth Toyota

John was very knowledgable and cordial. He helped find a new truck that was exactly what we asked for. Tony Martino helped us by guiding us with excellent advice. new truck that was exactly what we asked for. Tony Martino helped us by guiding us with excellent advice. More

Falmouth Toyota simply does an exemplary job at making the customer experience great. No pushy sales people, everyone with a smile, if they don't know the answer, they find someone who does. Negotiating the customer experience great. No pushy sales people, everyone with a smile, if they don't know the answer, they find someone who does. Negotiating my deal was unhurried from my perspective. It was easy to communicate my needs, and the salesman, Townsend Wells, was professional, informative and a pleasure to work with. Amy Killoran made the paperwork effortless, and was always available by phone when questions came up. But what I have to call out that stuck with me over the years, was the helpfulness of the service staff. We weren't always Falmouth Toyota customers. We purchased our Toyota Highlander in 2009 in Wellesley, and had it serviced in Kingston. But when mechanical problems were not addressed at the previous dealership to our satisfaction, I stopped in at Falmouth Toyota and Tony Marino, the Service Manager, jumped in my car, listened to my problem on a short test drive, and had the problem fixed at no cost to a total stranger! His "can-do" attitude can be seen in any of his staff. As an example, within minutes of signing the deal for my new RAV4, Taylor Voner, an Assistant Service Manager who has worked with us many times, sought us out while we were still in the Business Manager's office, and congratulated us on our decision. Taylor has been a great resource for us during the past 4 years for many reasons, but we especially appreciate his friendly, outgoing manner. So hats off to Falmouth Toyota, and thanks again, Townsend, for being a sales professional, not just an auto sales guy. More

Very impressive staff! No hard sell. Felt comfortable. Knowledgeable & helpful staff. Brian & Coby worked hard to find the exact Rav 4 that we wanted! Thank you! Knowledgeable & helpful staff. Brian & Coby worked hard to find the exact Rav 4 that we wanted! Thank you! More

We leased a Venza last year and worked with Ron in Sales and Amy for the financing. Ron was great to work with......very professional, knowlegable about the vehicle and accomodating to our schedule as we li and Amy for the financing. Ron was great to work with......very professional, knowlegable about the vehicle and accomodating to our schedule as we live on MV. We have friends who had worked with Ron and gave him a high recommendation so we wanted to work with him. Amy was also very pleasant and professional and made the financial part of it very easy. I am a contractor and have had 4 Chevy pick-ups. I have been fairly satisfied with the Chevy's but the buying experience was not always the best. I decided to buy a new truck recently and figured that I would talk to Ron first. End of story.....I didn't go anywhere else and now own a Tundra. Ron and Amy are a credit to Falmouth Toyota and have made us loyal customers. Thanks, Bruce Stewart More

We were welcomed by everyone we came in contact with. Tom Murphy took us for several test rides and did not try to talk us into car in particular. He let us make up our own mind. When we called to say Tom Murphy took us for several test rides and did not try to talk us into car in particular. He let us make up our own mind. When we called to say that we wanted the Prius, he took care of all the details. John O'Keefe spent several hours with us teaching us how to use this unusual car. When there was a problem with the radio he had a brand new one installed on the spot so we did not have to come back another day. The person who handled the financial details was very helpful. I have had trouble getting in touch with John concerning a promise of new car mats. We have been playing phone tag for several days. More

The sales rep, Craig Kinney, did an excellent job. He was friendly, knowledgable and helpful in every way. I'd recommend this salesman to all. friendly, knowledgable and helpful in every way. I'd recommend this salesman to all. More

From the start of my experience, I was given a friendly environment to do business with Falmouth Toyota. The salesmen were helpful without being overly-solicitous. A small snag was handled very smoothly an environment to do business with Falmouth Toyota. The salesmen were helpful without being overly-solicitous. A small snag was handled very smoothly and turned into a positive. A small thing: I liked that the dealership does not affix decals, etc., about where the car was purchased. It shows their confidence in their product and team and word-of-mouth. More

All the employees we dealt with at Falmouth Toyota were very professional and helpful. We had decided on a specific Tacoma model and they were able to locate on at another dealership in a few days. We p very professional and helpful. We had decided on a specific Tacoma model and they were able to locate on at another dealership in a few days. We picked up our new vehicle in a matter of days and the process was very smooth without issue. I would highly recommend this dealership to anyone interested in purchasing a Toyota vehicle. More

My husband and i were very impressed with the co-ordination and the ease of trading in our old Toyota and buying our new Toyota Hybrid, from the finance arrangement, with all its paperwork, to th co-ordination and the ease of trading in our old Toyota and buying our new Toyota Hybrid, from the finance arrangement, with all its paperwork, to the instruction on how to operate the hybrid. Staff were friendly, helpful and competent. More

All the guys and Amy were great! Knowledgeable, professional, friendly, and relaxed. Flexible and patient with me and my needs in a vehicle. No sales pressure. No pressure to get in a more expen professional, friendly, and relaxed. Flexible and patient with me and my needs in a vehicle. No sales pressure. No pressure to get in a more expensive vehicle. Great deal on trades. Very good to great deal on price of car. Thrilled to get it done during 0% financing offer period. This was our 3rd Sienna purchase and second with Falmouth. Our experience was the same both times, 7 years ago with David D. was great too! I would 100% recommend Falmouth Toyota to friends and family!! More