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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
December 19, 2022
I was very pleased with my salesman, Justin Halstead. He gave me some time every time I came in to the dealership to check on the arrival date of my new truck. He was always able to answer my many questi He gave me some time every time I came in to the dealership to check on the arrival date of my new truck. He was always able to answer my many questions. More
by thomas
Employees Worked With
December 17, 2022
My husband and I were very pleased with how our car purchase was handled, from the initial web site visit, the follow-up from sales on possible candidate vehicles, and then finally visiting the show r purchase was handled, from the initial web site visit, the follow-up from sales on possible candidate vehicles, and then finally visiting the show room. We were most impressed by how willing they were to work with us on price. In addition, our questions were answered quickly and the car was ready when promised. When it is time to trade this car in, we'll definitely be back!!! More
by PriusGirl
December 12, 2022
The Murphy and Toyota family continue their tradition of excellence through attentive customer service, attention to details, and a professional but non-pressurized atmosphere. A welcome experience given t excellence through attentive customer service, attention to details, and a professional but non-pressurized atmosphere. A welcome experience given the stresses or purchasing vehicles today. More
by Paul T
December 09, 2022
I did not buy my new 2019 Highlander here but have had it serviced here since day 1.I have just recently bought out my lease at Falmouth Toyota there are always friendly and courteous in the service dept and serviced here since day 1.I have just recently bought out my lease at Falmouth Toyota there are always friendly and courteous in the service dept and when I bought car out at end of lease they were most helpful in doing this & will continue to have car serviced at Falmouth Toyota also place is very clean**** More
by Ford Pride
Employees Worked With
December 03, 2022
I've been using them for years. They are the best! No one is better than Ronnie! They are the best! No one is better than Ronnie! More
by Dan B
December 03, 2022
This is an Excellent place to buy a car. I felt taken care of during the entire car buying process. I am going back here next time I need a new car. Matt Murphy and his staff went above and I felt taken care of during the entire car buying process. I am going back here next time I need a new car. Matt Murphy and his staff went above and beyond to help me get the best deal. More
by cchapin7777777
Employees Worked With
Other Employees :
Tom Murphy, Jeff Cummings
November 21, 2022
Very professional and helpful in all aspects of the purchase. The process was very easy. purchase. The process was very easy. More
by hc.wil
November 20, 2022
Great service and friendly Always a pleasure Will recommend to others Will always come back recommend to others Will always come back More
by cindycurran99
Employees Worked With
November 12, 2022
An honest dealer with a low pressure sales staff, fair pricing, and full transparency through every step of the purchase process. I drove past 3 other local dealerships to work with the Falmouth Toyota te pricing, and full transparency through every step of the purchase process. I drove past 3 other local dealerships to work with the Falmouth Toyota team because they are so easy to work with. More
by s.cannon54
November 10, 2022
Great experience with Brian and very happy with the purchase of my new truck - thanks purchase of my new truck - thanks More
by sean02536
