Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,865 reviews
May 08, 2023
Awesome dealership to deal with. Always professional and friendly staff. Quick and easy process. My third vehicle purchased at this dealership. Always professional and friendly staff. Quick and easy process. My third vehicle purchased at this dealership. More
by Wjcuozzo
Employees Worked With
May 05, 2023
I am so happy with the excellent service I have always received with Falmouth Toyota. I will continue to use them and recommend them to family and friends. received with Falmouth Toyota. I will continue to use them and recommend them to family and friends. More
by flaherty73
April 30, 2023
Very professional and great service Brian was easy to deal with and appreciated his attention to our needs with our trades. deal with and appreciated his attention to our needs with our trades. More
by jmdoherty44
Employees Worked With
April 12, 2023
My wife Cindy and I purchased two vehicles in three months from Ronnie Sjahfiedin. No pressure very accommodating always respected our questions and at times our indecisiveness. Cindy had her mind set months from Ronnie Sjahfiedin. No pressure very accommodating always respected our questions and at times our indecisiveness. Cindy had her mind set on a new Rav 4 Hybrid and Ronnie did not try to sell her what was available. He paid attention to every detail Cindy requested. I recently purchased a Certified Used Car from Ronnie and the transaction was flawless. He made sure the 3 year old Sienna looked like it had just rolled off the assembly line. More
by macdonajk
April 10, 2023
Service center at Falmouth and sales at Falmouth Toyota is better than any other dealership I have gone to. is better than any other dealership I have gone to. More
by JE
April 08, 2023
In a world with so much uncertainty,Falmouth Toyota is the one place were excellence is just an every day occurrence,and so easy on your mind and wallet.,thanks one more time. the one place were excellence is just an every day occurrence,and so easy on your mind and wallet.,thanks one more time. More
by Stephen
April 07, 2023
Justin made the process of buying a used vehicle pleasant and easy. He is very knowledgeable about the car we selected and patiently answered all our questions. A great sales guy! H & M and easy. He is very knowledgeable about the car we selected and patiently answered all our questions. A great sales guy! H & M More
by Sailor
Employees Worked With
April 03, 2023
Ronnie was very polite and efficient in handling our search for a vehicle. We will use you again. search for a vehicle. We will use you again. More
by pjbaranowski
April 01, 2023
Had a no hassle purchase for a 2023 Toyota TRD 4Runner. Ken Collins was extremely helpful with all the questions I had and assisted me on my purchase without any pressure to buy. Ken Collins was extremely helpful with all the questions I had and assisted me on my purchase without any pressure to buy. More
by 4Runner
March 31, 2023
Absolutely STRSS free experience from the purchase of the leased vehicle to the servicing!!!!!!!! Everyone was extremely kind polite and they were SMILING and friendly. This is something NOT seen in other de leased vehicle to the servicing!!!!!!!! Everyone was extremely kind polite and they were SMILING and friendly. This is something NOT seen in other dealerships!!! More
by sugmis
Employees Worked With
