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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
July 25, 2023
recently bought out my lease, Justin White could not have made it any easier. no stress, very personable. I was on my way in no time. made it any easier. no stress, very personable. I was on my way in no time. More
by capesylvia
Employees Worked With
July 23, 2023
Maria O’Brien was wonderful to work purchasing the RAV4 and the Highlander 3 years ago. and the Highlander 3 years ago. More
by john.carroll10@comcast.net
July 22, 2023
Been purchasing vehicles for 20+ years from Falmouth Toyota. Great Staff both in Sales and Service. Toyota. Great Staff both in Sales and Service. More
by Peg & Brian
Employees Worked With
Other Employees :
David Digravio, Townsend Wells, Nick Astrauckas
July 20, 2023
My mechanic was the one who recommended Falmouth Toyota to me. He said that “this was the dealer you could trust.” I was looking for a used car, certified and warranteed, with low mileage, and a good mpg. to me. He said that “this was the dealer you could trust.” I was looking for a used car, certified and warranteed, with low mileage, and a good mpg. I went online, compared makes and models and prices. Falmouth Toyota had several great deals that met my criteria. I called and found Maria, a low-pressure, kind, and helpful sales associate. She helped me find my car, got me as good a trade-in as possible for my dear old, no longer serviceable, vehicle, and got the paperwork done quickly. It was an easy, and anxiety-free experience. Now I have a great vehicle. I’m grateful More
by kathieolsen
Employees Worked With
July 16, 2023
Upon receiving news that our 2004 Honda Accord was not worth investing any more money into the vehicle my wife and I decided to begin shopping for a new car. We decided looking into a new Camry and began worth investing any more money into the vehicle my wife and I decided to begin shopping for a new car. We decided looking into a new Camry and began our search at the dealership we bought our last Camry( 2011 Camry LE=great car) in Raynham ( they had two Camrys in inventory). I read the reviews about the dealership ( specifically regarding added fees) and expected the same treatment = I was not disappointed. Upon leaving that place we decided to drive to Falmouth Toyota. I had reached out to them previously by email and Derek Ditmars responded stating the vehicle we inquired was available but has not arrived at the dealership. Arriving at the dealership my wife and I were greeted by Maria O'Neil who was a breath of fresh air!! She listened to our needs and concerns. Unfortunately our first choice 2023 Camry LE AWD was already taken but our second choice (in transit as well) was available a 2023 Camry SE! We requested numerous accessories as well for the new vehicle. Maria kept us informed throughout the whole process. Once the vehicle arrived Maria wanted us to view the vehicle to make sure we were completely satisfied (which we were).The day we arrived to finalize paperwork ( no added fees!!) all accessories were installed on the vehicle without a glitch! Shoutout to John O'Keeffe in finance who thoroughly explained all the paperwork and helped us with required forms for RI registration. We live in Rhode Island (45 miles away) but driving to Toyota of Falmouth is well worth it! Maria is a Gem in sales!!! No added fees, no pressure = smooth transaction!! Highly recommended!!! More
by rbt3201
July 14, 2023
We didn't expect to have to buy 2 cars within a couple of weeks but that is what happened. Our first experience was so good why wouldn't we go back? We are very happy with the Rav4 and Highlander. Thank y weeks but that is what happened. Our first experience was so good why wouldn't we go back? We are very happy with the Rav4 and Highlander. Thank you Brian and Justin. You made the buying experience a pleasure. More
by MLMVLL
July 13, 2023
I really enjoyed working with Amy and Brian. Purchasing the new SUV was easy and fast. Falmouth Toyota is a superb dealership. Thanks. Purchasing the new SUV was easy and fast. Falmouth Toyota is a superb dealership. Thanks. More
by Stinger22
July 09, 2023
Best experience purchasing a vehicle. I will never go anywhere else! Employees were so helpful and honest. I will never go anywhere else! Employees were so helpful and honest. More
by Amandaagould
July 02, 2023
I’ve bought several cars/trucks from Falmouth Toyota and it’s always been a great experience. it’s always been a great experience. More
by remora25
June 27, 2023
Falmouth Toyota is a one of a kind auto dealership. Honesty, integrity and friendliness are three words that best describe the people and their mission. Maria in sales was incredibly helpful, patient a Honesty, integrity and friendliness are three words that best describe the people and their mission. Maria in sales was incredibly helpful, patient and diligent throughout the whole process. More
by UniFirst
