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Falmouth Toyota
Buzzards Bay, MA
1,891 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,891 reviews
March 11, 2025
Our family has been purchasing and taking our Toyota vehicles for regular service to Falmouth Toyota since 2003. With routine maintenance we have enjoyed our vehicles for over 15 years while getting top vehicles for regular service to Falmouth Toyota since 2003. With routine maintenance we have enjoyed our vehicles for over 15 years while getting top dollar when it’s time to trade in. Falmouth Toyota’s staff, from sales, service, and parts, has earned our trust and respect. We are lifetime customers. More
by chromeyota
February 28, 2025
Salesman was very knowledgeable and also was very helpful. Finance dept was great too. It was a wonderful experience helpful. Finance dept was great too. It was a wonderful experience More
by ellen122256
February 23, 2025
Wonderful experience buying my son's first car! The salesman Justin was very patient and showed us a number of cars and really helped us dial into the one that was the best mix of value, safety, an The salesman Justin was very patient and showed us a number of cars and really helped us dial into the one that was the best mix of value, safety, and price. We bought one of the cheapest cars on the lot but felt we were treated like we were buying a top of the line vehicle. The finance manager, John, was wonderful. Clearly laid out all the financing option and warrantee info with no pressure. I even got a personal thank you from one of the owners when we picked the car up! More
by JE_Brewster
February 20, 2025
Excellent experience buying my certified used Rav from salesman Ronnie at Falmouth Toyota. It was my third Rav bought at Falmouth Toyota. Their sales and service departments are the best. salesman Ronnie at Falmouth Toyota. It was my third Rav bought at Falmouth Toyota. Their sales and service departments are the best. More
by guts-reactor-jump
February 15, 2025
I found Falmouth Toyota in 2016 when I bought my first new Tacoma SR5 from Coby. Over the next 9 years I had it regularly maintained there in their outstanding service department with no issues. This year new Tacoma SR5 from Coby. Over the next 9 years I had it regularly maintained there in their outstanding service department with no issues. This year I traded in that 2016 SR5 for a new 2024 TRD Sport. It was nice to see Coby right there at the same desk I met him at 9 years ago. Coby and Jared made it a smooth stress free purchase. 2 thumbs up for Falmouth Toyota! More
by JD
February 15, 2025
I’ve been working with the dealership to purchase a Rav4 plugin hybrid. They have been extremely responsive and helpful. Especially the salesman Mo that has been coordinating the sale with me. plugin hybrid. They have been extremely responsive and helpful. Especially the salesman Mo that has been coordinating the sale with me. More
by shaubrey
Employees Worked With
February 07, 2025
Staff are always friendly, courteous, knowledgeable, trustworthy and timely. I will always continue to use them for any service my car may need. trustworthy and timely. I will always continue to use them for any service my car may need. More
by Laceribns513
Employees Worked With
January 29, 2025
Gold stars to Taylor Voner , Rider C. and Maureen Downing. They are great! Very welcoming and helpful. and Maureen Downing. They are great! Very welcoming and helpful. More
by alancavanagh2339
January 26, 2025
Coby Signs at Falmouth Toyota was great to work with. He got me in my new RAV4 quickly. The service department is also excellent to work with. I highly recommend Falmouth Toyota! He got me in my new RAV4 quickly. The service department is also excellent to work with. I highly recommend Falmouth Toyota! More
by cynthia812
January 26, 2025
I always have the very best experience at Falmouth Toyota. Every car I have purchased in the last 20 years has come from this dealership. Ronnie Sjahfiedin is the most honest, knowledgeable, no-press Toyota. Every car I have purchased in the last 20 years has come from this dealership. Ronnie Sjahfiedin is the most honest, knowledgeable, no-pressure salesman ever! Tell him what you are looking for and he will find it! Everyone else at Falmouth is stellar as well.. from the ladies at cashier/accessories desk, the trusted folks in service, the excellent finance rep..and the friendly owner, Matt Murphy. They always make me feel welcome and valued. Over the years, I have referred numerous friends, all have been happy with their experience, as well. More
by Natashiaphelan
Employees Worked With
Other Employees :
The two ladies at the cashier and parts desks... 5 stars!
