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Falmouth Toyota
Buzzards Bay, MA
1,865 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,865 reviews
November 03, 2024
We were very pleased with the service at Falmouth toyota in Bourne when we purchased our new Toyota Camry LE. A special thank you to Ronnie S. our salesman. He was very helpful and accommodating. I would in Bourne when we purchased our new Toyota Camry LE. A special thank you to Ronnie S. our salesman. He was very helpful and accommodating. I would purchase another car from them again. More
by kentd
Employees Worked With
October 29, 2024
falmouth toyota was very easy to deal with and they went out of there way to help a leasing a vehicle a great experience out of there way to help a leasing a vehicle a great experience More
by scllpgdn
Employees Worked With
October 22, 2024
Easiest purchase of a vehicle from start to finish. Coby was very informative on how to setup the Toyota App. He explained all the new features. Coby was very informative on how to setup the Toyota App. He explained all the new features. More
by mshellw
October 20, 2024
I've been buying cars from Falmouth Toyota since 2009 and I just bought a 24 rav4 it's my fourth car from them and I always ask for Ken Collings he has been there for many years he's a great guy and knows ev I just bought a 24 rav4 it's my fourth car from them and I always ask for Ken Collings he has been there for many years he's a great guy and knows everything about the car you're buying. When I call him about a car I'm interested in when I get to the dealership the car is sitting out front the entrance door to me that is a nice detail I take my car to Falmouth Toyota for all the maintenance services they have an incredible staff I will always purchase my vehicle's from them More
by mskelly4791
September 24, 2024
Very courteous and helpful personal, we did not get the high pressure sales pitch of other dealers we visited. Falmouth's deal was fair and by far better then the other dealers. high pressure sales pitch of other dealers we visited. Falmouth's deal was fair and by far better then the other dealers. More
by Vikingjohn39
September 22, 2024
I have been with Falmouth Toyota for many years and the experience has always been terrific. This time I happened to buy a subaru forester from Falmouth Toyota because, although it was 7 years old, it onl experience has always been terrific. This time I happened to buy a subaru forester from Falmouth Toyota because, although it was 7 years old, it only had 19,000 miles. Rob Bonneau made the buying experience incredibly easy. He is very personable, sharing knowledge and experience freely ... not your typical car salesman. There was a small issue with the vehicle discovered after delivery and Rob stepped right up to the plate and got the issue fixed immediately. I love my new car! More
by palau421
September 19, 2024
They are friendly and clean. I almost never have an issue there and if I do, they help fix it for me! I’ve always been impressed with their service. I almost never have an issue there and if I do, they help fix it for me! I’ve always been impressed with their service. More
by Gnorteach
September 19, 2024
Ronnie (sales) went above and beyond, all the help and assistance in purchasing a vehicle. I highly recommend Falmouth Toyota to any and to all people looking for a vehicle 👍 assistance in purchasing a vehicle. I highly recommend Falmouth Toyota to any and to all people looking for a vehicle 👍 More
by lwbuettner
September 16, 2024
We have bought many Toyotas from Ronnie over the years and I think that says it all because we keep coming back. Toyotas are the best. and I think that says it all because we keep coming back. Toyotas are the best. More
by bjpertile
Employees Worked With
September 09, 2024
Overall a good experience. There were a few glitches with missing paperwork from the insurance company but that was finally resolved. Rob Bonneau was great to deal with and I’d There were a few glitches with missing paperwork from the insurance company but that was finally resolved. Rob Bonneau was great to deal with and I’d recommend him. More
by toyserv
