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Falmouth Toyota
Buzzards Bay, MA
1,874 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,874 reviews
December 10, 2024
I appreciated Brians upfront attitude and not trying to upsell me, unlike the usual car salesmen. upsell me, unlike the usual car salesmen. More
by samwheelock
November 30, 2024
Great experience. No games. The.price is the.price, no add ons or gimmicks Professional,straight forward, no pressure sales Highly recommended No games. The.price is the.price, no add ons or gimmicks Professional,straight forward, no pressure sales Highly recommended More
by Rmpmax
November 27, 2024
The staff was very cordial and interested in understanding and meeting our needs with the car we purchased understanding and meeting our needs with the car we purchased More
by joe_bergin
November 25, 2024
I have been buying or leasing new Toyotas from Brian at Falmouth Toyota for 12 years and have never felt a need to shop elsewhere. Brian my sales person and Amy my sales manager are the best at getting me Falmouth Toyota for 12 years and have never felt a need to shop elsewhere. Brian my sales person and Amy my sales manager are the best at getting me great deals. Taylor in service is always great also. My thanks to all at Falmouth Toyota. More
by Dale O.
November 18, 2024
Good explanation of all the features. The car meets our expectations. We were pleased with service. The car meets our expectations. We were pleased with service. More
by Colotka
Employees Worked With
November 17, 2024
Falmouth Toyota consistently provides service, in all departments, at the highest level. I happily drive an hour and pass 2 other Toyota dealerships for my purchasing and service needs. So far, 4 vehicle departments, at the highest level. I happily drive an hour and pass 2 other Toyota dealerships for my purchasing and service needs. So far, 4 vehicles! This past week we purchased 2 RAV4 Primes. Robert Bonneau, our sales consultant, expressed sincere interest, excellent product knowledge and patience throughout and, more importantly, after we drove off the lot! More
by Mitch
November 12, 2024
Good follow through. Meet date of car delivery, 8n fact wasca bit ahead of schedule. Meet date of car delivery, 8n fact wasca bit ahead of schedule. More
by mmacginc
November 11, 2024
Falmouth Toyota made my vehicle purchase experience easy and seamless. The vehicle was ready when I showed up and I was on my way quickly. Highly recommend. and seamless. The vehicle was ready when I showed up and I was on my way quickly. Highly recommend. More
by dbteel
November 09, 2024
This is the 6th car we have purchased from Falmouth Toyota over a 30 year period. Definitely the best dealership on Cape Cod and the best I have worked with anywhere. Toyota over a 30 year period. Definitely the best dealership on Cape Cod and the best I have worked with anywhere. More
by timjwillmott
November 03, 2024
We were very pleased with the service at Falmouth toyota in Bourne when we purchased our new Toyota Camry LE. A special thank you to Ronnie S. our salesman. He was very helpful and accommodating. I would in Bourne when we purchased our new Toyota Camry LE. A special thank you to Ronnie S. our salesman. He was very helpful and accommodating. I would purchase another car from them again. More
by kentd
Employees Worked With
