Fairway Ford Inc.

Absolutely outstanding Katie addressed my "urgent problem" with concern and expedited my repairs in such a way that I was able to get on the road to South Dakota with only a Katie addressed my "urgent problem" with concern and expedited my repairs in such a way that I was able to get on the road to South Dakota with only a few hours delay from my planned departure. More

repairs done really well and with excellent service Katie King and Jan (sorry, I am not sure of his last name) helped us get extensive repairs done on our Explorer in a timely and pleasant manner. Katie Katie King and Jan (sorry, I am not sure of his last name) helped us get extensive repairs done on our Explorer in a timely and pleasant manner. Katie was very friendly, knowledgeable and helpful. Jan explained the necessary repairs with expertise and did a great job fixing our car. Mickie provided shuttle service so I wouldn't have to miss picking up my son while the repairs were being made. Thank you to all of them for taking such good care of us! More

Air Conditioner smell Service received was good. Katie King was professional, helpful and nice. My only complaint would be the paper and plastic left on the car seat and f Service received was good. Katie King was professional, helpful and nice. My only complaint would be the paper and plastic left on the car seat and floor from the service worker. More

First Time Visit for My Mustang Very friendly staff. Respectful and courteous. Kurt, was knowledgeable. Katie was upbeat and kind. The driver who shuttled me home and back...a re Very friendly staff. Respectful and courteous. Kurt, was knowledgeable. Katie was upbeat and kind. The driver who shuttled me home and back...a real gentleman. More

recall notice work - put in new clutch & reprogrammed TCM. I have had a new clutch put in before & it worked for a little while, but then went back to shuddering, jerking, clanging, etc. So, I have to reserve I have had a new clutch put in before & it worked for a little while, but then went back to shuddering, jerking, clanging, etc. So, I have to reserve comments to this - for right now it is working & hopefully it will continue to do so. But we shall see. More

BROUGHT IN TRUCK FOR A RECALL Got the appointment pretty quick when requested. Work was done in timely manner and we were called to pick up vehicle. Vinny helped us out and was Got the appointment pretty quick when requested. Work was done in timely manner and we were called to pick up vehicle. Vinny helped us out and was very nice. Vinny has always been great; even back in l996 when we bought out first new car from Fairway. He is an asset to the company. Marshall and Sandra Skinner More

30,000 mile service Nina, Issac, and the rest the Quick Lane team were very flexible and accommodating; they stayed late to complete the service on my Ford F150. Nina, Issac, and the rest the Quick Lane team were very flexible and accommodating; they stayed late to complete the service on my Ford F150. More

Great Service Vinny Mancusi always answers any questions I have about my repairs and he calls if more work is needed. I highly recommend your service department. Vinny Mancusi always answers any questions I have about my repairs and he calls if more work is needed. I highly recommend your service department. More

Great dealership with amazing salesman named Earl Jones We had the pleasure of working with Earl Jones. He answered all of our questions honestly and helped us find the car we wanted without pushing us to We had the pleasure of working with Earl Jones. He answered all of our questions honestly and helped us find the car we wanted without pushing us to get more options than we needed. Every time we had a question, Earl responded to us quickly and helped us with anything we needed. I would definitely do business with Ford again if they had a salesman like Earl. My husband and I are really impressed with his professionalism and will definitely recommend friends and family to him if they're looking to buy a Ford. More

Courteous and prompt service. We are satisfied with our service this far, however we are experiencing a problem with our 2014 Explorer. We are having to bring it back to the servic We are satisfied with our service this far, however we are experiencing a problem with our 2014 Explorer. We are having to bring it back to the service department to check the burnt and bad smell in the cabin during hard acceleration. We've noticed it since our last oil change and brought it to your attention today. Since then we searched the Internet to see if anyone else has had this problem, and there are numerous complaints with these cars dating back from 2010. We are very concerned in that it has gotten worse, and causing my wife to cough, my grandkids ride with us every day and it agrivates their asthma. We hope we can work out a resolution to this problem. More