Fairway Ford Inc.

they charged $1500 to my 80 year old mother to fix gear shift in 2013 ford edge. she made it home and it locked up in park for good.i added an oil change and checked and no oil change but she got charged.t shift in 2013 ford edge. she made it home and it locked up in park for good.i added an oil change and checked and no oil change but she got charged.they ran a full tank of gas out.these people are crooks and the will get there.you will get robbed here.this rater made me give this business one star More

Very friendly employees! ! Clean and organized. Service is great and fast. Love this place. Very pleasant experience! ! Clean and organized. Service is great and fast. Love this place. Very pleasant experience! More

Kudos to Kevin and many others at Fairway Ford Service Team. My Daughter had a mechanical breakdown. Towed her car in at 1om and fixed same day. Thank you guys so much and made this Dad's day easy. Thank Team. My Daughter had a mechanical breakdown. Towed her car in at 1om and fixed same day. Thank you guys so much and made this Dad's day easy. Thank You Mr Dick for staying late to give us her keys back. More

Took car for service 2019 SUV front shock blown out without car for a week they could care less sure if I paying not under warranty fix next day do not recommend ford or them without car for a week they could care less sure if I paying not under warranty fix next day do not recommend ford or them More

Wayne Cooper was great! We went on a test drive and he knew everything about the car. He and Brian Stewart looked from here to Florida to find me exactly what I wanted for the right price. knew everything about the car. He and Brian Stewart looked from here to Florida to find me exactly what I wanted for the right price. More

Service TERRIBLE Service department is terrible. Took in daughters car 6 different times for AC problems within 2 years. Still not fixed! Service Manager wasn’t hel Service department is terrible. Took in daughters car 6 different times for AC problems within 2 years. Still not fixed! Service Manager wasn’t helpful and didn’t care this was a big inconvenience. More

They did not take care of their problem I bought a 2015 Explorer from them and 2 months later it would not crank. They told me it would be 1,100.00 job for a fuel pump problem. I went over t I bought a 2015 Explorer from them and 2 months later it would not crank. They told me it would be 1,100.00 job for a fuel pump problem. I went over to pick it up and they made me pay 115.00 for the diagnostic test. The same test that C&C automotive did and Precision Auto did on it and it would not show up any codes. They did not make me pay for that. The Explorer had this problem when they sold it to me. SHAME on them!!! Precision Auto is helping me now in North Augusta. They will only make me pay for what they fix. Good people in North Augusta. More

Parts Department The battery on my key fin was dying, so I took it into the dealership because I couldn’t figure out how to pull my fob apart. Brandon in the Parts Dep The battery on my key fin was dying, so I took it into the dealership because I couldn’t figure out how to pull my fob apart. Brandon in the Parts Department was very friendly and helpful changing my battery for me. He was professional but personable at the same time. It was a pleasure having him assist with my battery life. More

Service department I would not recommend that you get your Lincoln vehicle serviced here under any circumstance. Over the course of three months they had my MKT for all I would not recommend that you get your Lincoln vehicle serviced here under any circumstance. Over the course of three months they had my MKT for all but 7 of those days trying to fix one issue. The vehicle was still under warranty at the time. The problems were 1. We are understaffed 2. We don’t normally service Lincoln vehicle so we ordered the wrong part 3. If you give us a five star review we will take care of you on the back end 4. I know we said you can have it by the end of the week but we just couldn’t get it done so maybe before the end of next week 5 “I would like to know how your service experience was at fairway ford” after they called me each month for the last three months. Guess what my answer was this time. Yep you guessed it. More

Great Service Department! I can always count on my car being done in a timely manner. Very honest business. The staff at the service department is truly amazing. They show ever I can always count on my car being done in a timely manner. Very honest business. The staff at the service department is truly amazing. They show everyone the same kindness and respect. More