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FX Caprara Chrysler Dodge Jeep Ram

Watertown, NY

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424 Reviews

18476 US-11

Watertown, NY

13601

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424 Reviews of FX Caprara Chrysler Dodge Jeep Ram

August 30, 2019

We are very happy! We went looking for a new durango. We told the saleman Jason what we wanted, color, what we were looking for as far as luxuries, and we found the perf More

by JUDA52981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Aug 30, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Congratulations on your new Dodge Durango! It makes our day to hear that Jason was able to get you the perfect car. Thanks for rating and reviewing FX Caprara Chrysler Dodge Jeep Ram of Watertown.

August 30, 2019

Tire repair and oil change FX Is awesome. Every time I come in the service department I am greeted with a smile and given the most prompt service. Erika is awesome and does what More

by clarencewright1971
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika
Sep 02, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Clarence, thank you for being a loyal customer of FX Caprara Chrysler Dodge Jeep Ram of Watertown! It's great to know that you can always count on Erika to take care of you and your vehicle!

August 28, 2019

Best service I have had! Ellis was great to work with. I can really tell he cares about his customers. I would recommend FX to everyone I know and I plan to do so. Thank you t More

by NWARNER0623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellis Veal
Aug 28, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

It means the world to us that you received the best service you ever had at FX Caprara Chrysler Dodge Jeep Ram of Watertown! Thank you so much for the rave review and for recommending Ellis. We are absolutely delighted that you're loving your new vehicle.

August 27, 2019

Excellent service. The service was excellent. Dawn went above and beyond to inform an assist us in choosing the vehicle that suits our needs. In the end we are very sati More

by JUSTPAUL0005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Young
Aug 28, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for your review of FX Caprara Chrysler Dodge Jeep Ram of Watertown! We strive to give the best customer service to all of our guests and it's wonderful that it was demonstrated to you during your recent visit. Thank you for mentioning Dawn on our team, too. Have a great day and enjoy your new car!

August 24, 2019

New Jeep I’ve given 5 stars for the great service that was provided by Jason in working w me during the purchase of my new Jeep.. Additionally, the gentleman i More

by MSTAB109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Aug 26, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for the compliments of Jason and our finance team. We love hearing that our team has another happy customer. Thank you for choosing FX Caprara Chrysler Dodge Jeep Ram of Watertown to purchase your new Jeep! Safe travels.

August 24, 2019

Denise is a gem Denise always takes good care of us and makes sure we are informed of what needs to be done. I trust the mechanics there with all of our vehicles. More

by aabacsik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise, Erica, Scott Webb
Aug 26, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team at FX Caprara Chrysler Dodge Jeep Ram of Watertown to take the best care of your and your vehicles. We are thankful for you business and this lovely review!

August 24, 2019

Very pleased I love my new car. The dealership did a great job. They had to go get me the color I wanted, and did it in one day! Absolutely love my new Jeep. More

by joefiorentino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Woodworth
Aug 26, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Joe, congratulations on your new Jeep! We love knowing that we did a great job but especially that you are loving your new ride. Thanks for choosing FX Caprara Chrysler Dodge Jeep Ram of Watertown!

August 23, 2019

Key Fob It was quick and easy my husband waited and it was done in an 1 hour. Key works great. Glad I finally got that done. More

by mpatter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
Aug 23, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

We love seeing 5-star reviews! Thank you for your feedback about your recent service appointment and we hope to see you again soon. Have a great day! The FX Caprara Chrysler Dodge Jeep Ram of Watertown Team.

August 23, 2019

Air conditioner My air conditioner was only cold in one vent even though they were booked solid they squeezed me in since I had a 4 month old and 2 yr old in the car. More

by jbilliejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept unknown names
Aug 26, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for your review of FX Caprara Chrysler Dodge Jeep Ram of Watertown! It's wonderful to read about your recent visit and we are so pleased we could get your air conditioner fixed quickly! Hope to see you again soon and have a great day!

August 21, 2019

Headlight Bulb REPLACEMENT I do not have any comments at this time.....Service was great. I would definitely recommend others to this dealership. Staff was very nice along with More

by msluvbug33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Young
Aug 22, 2019 -

FX Caprara Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review of FX Caprara Chrysler Dodge Jeep Ram of Watertown! We appreciate your business and we hope we can work with you again in the future. Have a great day!

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