FX Caprara Chrysler Dodge Jeep Ram

Great service The sales men that I dealt with Ben wiseman was great!!! He got me in a ram 2500 that I wanted and also got payment within my budget!!!! Great custom The sales men that I dealt with Ben wiseman was great!!! He got me in a ram 2500 that I wanted and also got payment within my budget!!!! Great customer service More

Scott Webb is a 5 Star Salesperson Scott Webb Of Caprara Dodge outer Washington Street excelled in Friendly Customer Service 5 Stars to Scott... We would definitely go to Scott for Scott Webb Of Caprara Dodge outer Washington Street excelled in Friendly Customer Service 5 Stars to Scott... We would definitely go to Scott for future purchases when needed, More

The salesperson 25 words isn’t enough the salesman was unorganized unprofessional kept taking personal calls while we were taking to him cursing in front of my wife h 25 words isn’t enough the salesman was unorganized unprofessional kept taking personal calls while we were taking to him cursing in front of my wife he asked me if I had killed anyone or lost friends in combat he and the people up stairs could figure out the fact that I am a resident of Montana and how to register the car there i am do an oil change on my truck but will not go back there based on the salesman More

Always an awesome experience I have been going to Ben Wiseman for my vehicles for several years he’s an amazing salesman and I will always recommend him and fix caparas for all ve I have been going to Ben Wiseman for my vehicles for several years he’s an amazing salesman and I will always recommend him and fix caparas for all vehicle needs! Great team their! More

Service Desk Erica was great. Very knowledgeable and made sure everything was taken care of in a timely fashion. Overall a great experience, I would recommend to f Erica was great. Very knowledgeable and made sure everything was taken care of in a timely fashion. Overall a great experience, I would recommend to friends. More

Excellent customer service!! Last Thursday afternoon I called FX Caprara CDJR, and asked if there was any chance that I could get my truck in for an oil change and tire rotation.t Last Thursday afternoon I called FX Caprara CDJR, and asked if there was any chance that I could get my truck in for an oil change and tire rotation.that afternoon. (Fully expecting them to say no). I spoke with Erica (a service writer). She said “of course we can get it in for you”! I showed up with my truck at 2:30pm, and it was finished by 3:15! I have never been treated so nice by a service advisor at any dealership, anywhere! I would highly recommend this dealership, and make sure you ask for Erica Behling! She is top notch! More

Be prepared to wait A LONG TIME for an oil change They don't allow appointments for oil change and AFTER being told 45 minutes, I waited 2 hours!!!! I've called for issues in the past to be put on hol They don't allow appointments for oil change and AFTER being told 45 minutes, I waited 2 hours!!!! I've called for issues in the past to be put on hold for inordinate amounts of time to be told someone would call back, never to hear from anyone. Employees are friendly, but you can tell are harried. Prices are high, although I was willing to pay them for the comfort I had of a Jeep dealership servicing my Jeep Wrangler and wife's Grand Cherokee. We buy new vehicles every 2 years or so. May be looking at other makes next time, and definitely will be looking for somewhere else to service them. More

First time buying from a dealer, great experience The cars at FX are beautiful, I found a 350z that I wanted right away. Carl and Ellis were understand and honest about everything that was happening, The cars at FX are beautiful, I found a 350z that I wanted right away. Carl and Ellis were understand and honest about everything that was happening, I live in buffalo ny and had no car at the time so I was going on what they told me and even after a month of talking and getting things together they made it happen. Drive the car to me on a Saturday with all the paperwork and I got my car exactly how they said it would come. Super happy I found this dealer. More

Poor customer service Absolutely unprofessional, unorganized business! I waited 4 plus hours for 2 recalls to be done. When I checked in at the desk for a 1 O’clock appoint Absolutely unprofessional, unorganized business! I waited 4 plus hours for 2 recalls to be done. When I checked in at the desk for a 1 O’clock appointment I was told it would take up to two hours for the service. I was given no updates and no explanation as to why it was taking so long. The waiting area is disgusting and smells like cigarette smoke! This makes me not want to buy another vehicle from your dealership! More

Average They got me in what I wanted but once I was out the door the salesman didn’t care much anymore. I made it clear before purchasing my Jeep that the win They got me in what I wanted but once I was out the door the salesman didn’t care much anymore. I made it clear before purchasing my Jeep that the windshield seal was bad. He told me to bring it in that next week to have it fixed by their service center. Well when I contacted him he said he’d have them call me. Then when I asked again he said I’d have to schedule it with their service center so obviously if you want something done you have to do it yourself. So I called them and have the appointment setup but I wouldn’t of cared if he had simply said to call and schedule it. I just hope I don’t have to do a dance around with them if they say I owe for this seal since I made it clear it was messed up before purchasing. More