FX Caprara Chrysler Dodge Jeep Ram
Watertown, NY
424 Reviews of FX Caprara Chrysler Dodge Jeep Ram
Faulty Rotors I took my car in for an oil change, and I asked them to find out why my car was shaking when I applied the brakes. They told me my front rotors and b I took my car in for an oil change, and I asked them to find out why my car was shaking when I applied the brakes. They told me my front rotors and brakes needed replacing., so I gave them the ok to replace them. When I drove away I realized the shaking was still there, so I returned. They then had a mechanic test drive my car to verify the shaking was still there. Then they replaced the rotors, and checked a bunch of other things trying to find the problem. To cut the story short, 28 hours, and one horrible smelling dog hair filled loaner car later, my car was finished. When I picked it up, I was told that they had received a bad batch of rotors, and that was why they had issues fixing my car. They did replace both the front and rear rotors on my car searching for the issue, at no additional cost, so that made the wait and inconvenience a little easier to get over. The person that helped me through everything was very friendly and helpful. I believe her name was Erica. More
friendly, willing to work with customer I really enjoyed the experience I received from mr. knight. He was responsive to my demands and really willing to try to get me in a vehicle I could a I really enjoyed the experience I received from mr. knight. He was responsive to my demands and really willing to try to get me in a vehicle I could afford. I was not as happy with the gentlemen I saw at the end of the sale as he was trying to push other protections and plans (warranty and scratch protection) that I was just not interested in and he made me feel stupid for not considering them. More
Impressed I had been to other dealerships in search of a good deal on a new Jeep... they quickly made me a deal I simply couldn't refuse on a car that I really I had been to other dealerships in search of a good deal on a new Jeep... they quickly made me a deal I simply couldn't refuse on a car that I really was impressed with. The entire experience was fast and professional. I went in skeptical and left happy... thanks!! More
See comment below Very unhappy with jeep. I would never recommend a jeep to anyone My jeep is just a little over a year. Had issues with service shifter had to order Very unhappy with jeep. I would never recommend a jeep to anyone My jeep is just a little over a year. Had issues with service shifter had to order at that time staff acted like it was not a common problem. However on line frequent. They fixed it. The biggest issue is there is several small rust spots staff said it it from big trucks really. I should have some nice bigger spots by the time jeebus is 2years old. Unhappy customer. More
What a run around It took 5 trips to the dealership to finally get the deal done and that is even after they stiffed me on 1,000.00 dollars on my trade. Got love being It took 5 trips to the dealership to finally get the deal done and that is even after they stiffed me on 1,000.00 dollars on my trade. Got love being told one thing form your sales man and another thing happens on the paperwork. More
Great The services department was great. They help me a lot and they are transparent. Also they are easy to deal with and they give me details of what is go The services department was great. They help me a lot and they are transparent. Also they are easy to deal with and they give me details of what is going on to may truck More
Great experience! It was my first time purchasing a vehicle and I found the dealership to be accommodating. I appreciate the services provided and the salesman, Mr. Sol It was my first time purchasing a vehicle and I found the dealership to be accommodating. I appreciate the services provided and the salesman, Mr. Solis, being able to get to a good deal for me and taking care of the purchase that I was pursuing. Would definitely recommend. More
Just checking filter 47.50 dollar is so expensive So expensive. They said if change filter is 70 dollars. I said I don’t want to change it. I didn’t check details. When I get home check details was cr So expensive. They said if change filter is 70 dollars. I said I don’t want to change it. I didn’t check details. When I get home check details was crazy. I will never recommend anyone there. Cheating the customer. More
Great experience!!!! Awesome sales lady. Accommodating facilities. Great vehicle. Would recommend this dealership as well as sales associate to anyone. Look forward to doi Awesome sales lady. Accommodating facilities. Great vehicle. Would recommend this dealership as well as sales associate to anyone. Look forward to doing business again. Great dealership More
Wonderful experience!! Recently purchased my new Dodge Journey from here and I love it! They were easy, fast and so nice. I Highly recommend this dealership if you want a qu Recently purchased my new Dodge Journey from here and I love it! They were easy, fast and so nice. I Highly recommend this dealership if you want a quick easy process! More