FX Caprara Chrysler Dodge Jeep Ram
Watertown, NY
424 Reviews of FX Caprara Chrysler Dodge Jeep Ram
Great experience Excellent vehicle buying experience from the moment I stepped on the lot until I left with my new Ram. Ben Wiseman was extraordinary as usual. Excellent vehicle buying experience from the moment I stepped on the lot until I left with my new Ram. Ben Wiseman was extraordinary as usual. More
Hard to review when nothing was done My am/fm is not working on my Jeep and the steering feels like the wheel gets really hard to turn and it actually won’t full turn sometimes. Took it i My am/fm is not working on my Jeep and the steering feels like the wheel gets really hard to turn and it actually won’t full turn sometimes. Took it in to have both fixed. Was told the radio would cost me 285 and maybe it would be covered under the warranty I bought but I would have to find that out. ??? And they didn’t feel any problems with the steering when they drove it. I know there is something wrong so that upsets me cause it makes me nervous. So nothing was accomplished in the two days it was there. Oh well I will go elsewhere. There is only 55000 miles on the vehicle so I know it shouldn’t be happening. They were closer then where the vehicle was bought and I have another vehicle through fx so I figured I was good. Guess not More
Awesome experience! This was the best experience I have had purchasing a vehicle. They made sure that I chose the vehicle that was right for me. I didn't feel like I was This was the best experience I have had purchasing a vehicle. They made sure that I chose the vehicle that was right for me. I didn't feel like I was just another sale to them. I felt like my happiness and satisfaction was the most important thing. More
Rubbing sound in the back Friendly staff, kept me in the loop. Diagnosed loose wheel bearing on both sides in the back. Was done faster than anticipated. Was not cheap, but les Friendly staff, kept me in the loop. Diagnosed loose wheel bearing on both sides in the back. Was done faster than anticipated. Was not cheap, but less than the estimate. More
One of the best I’ve been dealing with FX Caprara’s staff for nearly 30 years. The very best man I’ve ever had as a sales man has certainly been Ben Wiseman. He’s alw I’ve been dealing with FX Caprara’s staff for nearly 30 years. The very best man I’ve ever had as a sales man has certainly been Ben Wiseman. He’s always done the extra work to make very sure my family and I have the best buying experience. Thanks Ben and thanks to Billy Caprara for everything over these many years. G. Weaver More
It was ok, took a long time. We went back and forth about the brakes. Something obviously wrong with the brakes. Had it in at 6400 miles and again at 10500. We went back and forth about the brakes. Something obviously wrong with the brakes. Had it in at 6400 miles and again at 10500. More
Awesome Ben Wiseman made everything so simple. He was awesome to deal with and so honest and upfront with everything. I will definitely be calling him again f Ben Wiseman made everything so simple. He was awesome to deal with and so honest and upfront with everything. I will definitely be calling him again for any other automobile purchases. More
Quick for no appointment Dropped by to see if I could get my inspection completed while waiting for my dog to get groomed. They got my truck right in and completed the state Dropped by to see if I could get my inspection completed while waiting for my dog to get groomed. They got my truck right in and completed the state inspection and multi point inspection in less than an hour. More
Service Everytime I take car in to get something fixed, no one calls you with updates. I have to find the salesman (Ben Wiseman)who sold me the car, to find Everytime I take car in to get something fixed, no one calls you with updates. I have to find the salesman (Ben Wiseman)who sold me the car, to find out status. Ben is awesome, I wont go to anyone else. More
Sales experience right through financing was top notch. Everyone at the dealership was a great help. Great experience and fast process. Quick and easy. Friendly and knowledgeable staff. Will be back for all Everyone at the dealership was a great help. Great experience and fast process. Quick and easy. Friendly and knowledgeable staff. Will be back for all my vehicles in the future. More