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FIAT/Alfa Romeo of Austin

Austin, TX

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rated
474 Reviews

13049 N HWY 183

Austin, TX

78750

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474 Reviews of FIAT/Alfa Romeo of Austin

February 27, 2016

Great Car Buying Experience! Just traded in my Fiat convertible for a new Fiat 500x. Love my new car and thanks to the team at FIAT of Austin, my car buying experience was painles More

by LeisaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Rayfield, Matt Bliss, Jennifer Schull
Mar 02, 2016 -

FIAT/Alfa Romeo of Austin responded

Thank you for all of the positive feedback. We strive to have the best customer service in the business, and it makes me happy to hear that our goal was reflected through your experience with us. I'm glad that you enjoyed your time at Fiat/Alfa Romeo of Austin and that we were able to assist you to the best of our ability. We look forward to seeing you for your service visits.

February 26, 2016

Extremely helpful with excellent service I bought a used 2013 Abarth that still had factory warranty coverage. Sean and Teofil really went above and beyond for me since my purchase. They were More

by rodolfo.a.orozco.84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hernandez, Jonathan More, Teofil Strauss, Sean Salisbury
Mar 02, 2016 -

FIAT/Alfa Romeo of Austin responded

I am ecstatic to hear that you have had such a fine experience with our staff.We do our best to go above and beyond for each of our customers, and it is good to know that our dedicated service and sales team came through again in that regard. If you are in need of anything else, please let us know. Thanks for the great star rating and your business , we hope to see you soon!

February 25, 2016

"Aim to please" The minute we entered the Dealership until we left, staff helped me reach my goal. The sales team worked to make sure we would get it done on our sp More

by zandre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Splendoria, Angela Hicks, Jennifer Schull
Feb 25, 2016 -

FIAT/Alfa Romeo of Austin responded

Thanks for taking the time to share your experience at FIAT / Alfa Romeo of Austin, Zandre! We are thrilled to hear we were able to #DeliverHappiness, thank you for your business and the Great Star Rating!

February 25, 2016

By far the best service and love my new car!!! I could not say enough wonderful things about this dealership, my salesman Josh Esquivel, the finance department and even the service department i got More

by Trymat4423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Esquivel
Feb 25, 2016 -

FIAT/Alfa Romeo of Austin responded

Congratulations on your new Fiat 500X! It was a pleasure to work with you. Josh is a valued member of our sales team and it is wonderful hearing that he assisted you in a prompt and thorough manner. Let us know if there is anything we can ever do to assist you further. We look forward to serving you for many years to come.

February 25, 2016

Color Me Green, but don't call me Purple! Once again Brett Shepard has gone the extra mile to help. We came with a problem and he and the other staff came to our rescue. Fourth time to buy a More

by HappyDappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The receptionists were wonderful people to talk to!, Lisa Copeland, Brent Rayfield, Mike Conner, Brett Sheppard, Jennifer Schull
Mar 02, 2016 -

FIAT/Alfa Romeo of Austin responded

Thank you for this awesome feedback and your repeat business! The experience you have described is exactly what we want our customers to feel when they walk through our doors. We look forward to continuing to provide excellent service to you for all your automotive needs.

February 23, 2016

Fiat of Austin goes above and beyond. We recently purchased our new Fiat 500X trekking model from Fiat Alfo Romeo of Austin. The service we received was exceptional. I would recommend this More

by ec051493
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan More
Feb 25, 2016 -

FIAT/Alfa Romeo of Austin responded

We are very grateful that you shared your excellent experience at Fiat/Alfa Romeo of Austin. It's fabulous to hear that you got a great deal on your new vehicle and that our team provided friendly and quality service. Thanks again for the 5 stars and your recommendations. Enjoy the ride and have a great day.

February 22, 2016

Professional person At a point in time,Matt Bliss was working under my management as an auto technician,he always showed professionalism in all his work! I never had any More

by Hondakarl041
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bliss
February 21, 2016

Exceptional Service. Great experience. I enjoyed working with Matt and was very impressed with Austin Fiat. Friendly sales staff and finance team made for a smooth, great experience. Matt w More

by Beyonce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Splendoria, Matt Bliss, Jennifer Schull
Feb 22, 2016 -

FIAT/Alfa Romeo of Austin responded

We are very grateful that you gave us the opportunity to earn your business and I'm very happy to hear that we exceeded your expectations and you received the treatment we feel all customers deserve when purchasing a vehicle. If there is anything you need don't hesitate to let us know and enjoy your new car!

February 20, 2016

Bought 2015 Tahoe Brett did a great job helping us with the selection of our new car. Everyone at Fiat was easy to deal with. Great dealership and great salesperson. More

by 2015tahoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Sheppard
Feb 22, 2016 -

FIAT/Alfa Romeo of Austin responded

Thank you for this awesome feedback and recommendation. The experience you have described is exactly what we want our customers to feel when they walk through our doors. Don't hesitate to contact us if we can be of any further assistance. Enjoy the ride and have a great day

February 20, 2016

Let me tell you this, it's FIATtastic! Dealing with FIAT of Austin was a breeze. Very smooth process. They listened to me and knew exactly what I wanted in the car. Worked with Brett and he More

by LX-Simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Sheppard
Feb 22, 2016 -

FIAT/Alfa Romeo of Austin responded

Thank you for writing about your visit with us and congratulations on your car! We hope that we have earned your repeat business by helping you with your decision and working hard to get you the best price possible. It is encouraging to hear that our team impressed you by delivering our trademark knowledge and pressure-free service. If you have any questions about your recent purchase, please do not hesitate to give us a call. We look forward to seeing you for your service visits.