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FIAT/Alfa Romeo of Austin
Austin, TX
474 Reviews
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474 Reviews of FIAT/Alfa Romeo of Austin
March 29, 2016
Terrible Service My car has been in the service department for 3 days. For 2 days I was told "we don't know what the problem is." Keep in mind that this is a FIAT an My car has been in the service department for 3 days. For 2 days I was told "we don't know what the problem is." Keep in mind that this is a FIAT and I took it to a FIAT dealership service department. Day 3 the plan is to change the battery and see if that works. Oh, and there is no loaner car. No loaner car at a car dealership.. I should have taken it to a local garage. My thought was that a FIAT dealer would be able to work on a FIAT. More
by bluemoons13
Employees Worked With
Sean Salisbury
March 19, 2016
Anything to make a sale. My 70 year old Mother had recently purchased a nice little secondhand Audi that fit her budget, she was a bit reluctant untill the sales person told h My 70 year old Mother had recently purchased a nice little secondhand Audi that fit her budget, she was a bit reluctant untill the sales person told her that the vehicle she wanted came with a lifetime warranty on the engine, transmission and turbo as long as she kept record of all oil changes. That got her attention, so she purchased the vehicle. Needless to say... my mother proudly took her Audi to the Audi dealership to have it serviced, and while she was waiting on her car she asked about a few things, one of them being that warranty that FIAT of Ausin had boasted about, and guess what! Ya. The Audi dealership told her that there was no such thing and that no dealership would offer that kind of warranty. She was also told that the car had gone under a vigorous inspection and passed with flying colors. Guess what! $1200.00 of engine repairs had to be done! You can bet your bottom dollar that this will be going yo the BETTER BUSINESS BUREAU! So thanks for lying to my Mother, a senior citizen, I hope you are proud of yourselves FIAT/ALPHA ROMEO of Austin...anything to make a sale, aint that right. More
by parguy1
Employees Worked With
Leigha Mena, Josh Esquivel
March 14, 2016
Great little car! I did plenty of research on all kinds of cars before choosing my Fiat; ultimately it won out after seeing a used one at Auto nation I did plenty of research on all kinds of cars before choosing my Fiat; ultimately it won out after seeing a used one at Auto nation More
by lroch0891
Employees Worked With
Greg Hernandez
March 13, 2016
Superb experience/customer service Our experience and customer service with Brandon in purchasing a Fiat for our daughter was excellent/top notch. We had a pleasant time and are convinc Our experience and customer service with Brandon in purchasing a Fiat for our daughter was excellent/top notch. We had a pleasant time and are convinced that our drive up from San Antonio was well worth it. More
by Ciao
Employees Worked With
Brandon Grebe, Jennifer Schull
March 10, 2016
Gregory Hernandez did a excellent job helping me get my Fiat I came down from San Angelo after talking with Gregory about purchasing a Fiat. There was a black convertible on the showroom floor that I just had to I came down from San Angelo after talking with Gregory about purchasing a Fiat. There was a black convertible on the showroom floor that I just had to have. Gregory along with The manager put the deal together so my purchase was possible. Shortly after signing the papers I was out the door and on my way home before the storm!! I love the car and would recommend the dealer to my friends. Brian Hare San Angelo More
by Brian
Employees Worked With
Brent Rayfield, Greg Hernandez, Clay Thomas
March 07, 2016
2013 Fiat pop After doing a lot of car shopping, I got the car I wanted at a good price. The dealership warranty on the engine and drive train tipped the scales awa After doing a lot of car shopping, I got the car I wanted at a good price. The dealership warranty on the engine and drive train tipped the scales away from another excellent option. I also much appreciate how everyone at Fiat/Alfa-Romeo of Austin stayed focused -- no messing around and time-consuming haggling. More
by PopCustomer
Employees Worked With
Lisa Copeland, Danielle Splendoria, Clay Thomas, Brett Sheppard
March 01, 2016
Easy, no-hassle purchase Jonathan More was excellent to work with, and made the whole experience buying our fiat very easy and straight-forward. We really enjoy our new Fiat Jonathan More was excellent to work with, and made the whole experience buying our fiat very easy and straight-forward. We really enjoy our new Fiat (our first one) and are looking forward to many in the years to come. More
by bjconcan
Employees Worked With
Jonathan More, Clay Thomas
February 29, 2016
Make your car buying experience a pleasure Not too many people can say that they enjoyed their car buying experience, but I really did. Brett was so knowledgeable about the 500X I was intereste Not too many people can say that they enjoyed their car buying experience, but I really did. Brett was so knowledgeable about the 500X I was interested in. He showed me many of the features that I was looking for in the Lounge edition, and I was hooked! I felt that I got a great deal on my FIAT and a really fair deal on my trade in. I look forward to many years with my car, and will be recommending this dealership to all my friends. More
by MarisaS
Employees Worked With
Brett Sheppard
February 29, 2016
Love Fiat of Austin Many thanks to Jonathan More for his assistance with our recent purchase of a 2012 Fiat 500. Jonathan was courteous, professional, and knowledgeable a Many thanks to Jonathan More for his assistance with our recent purchase of a 2012 Fiat 500. Jonathan was courteous, professional, and knowledgeable about the car and the buying process. he ensured that we were interested in buying prior to having the credit process started so we wouldn't have an unnecessary credit check on our record. Clay in Financing was also helpful, knowledgeable, and professional. We will definitely recommend Fiat of Austin to others due to the treatment we received during this process. More
by Mel12
Employees Worked With
Jonathan More, Clay Thomas
February 28, 2016
Service is fantastic. I love my Fiat! Although I have had several problems with my Fiat Lounge, the service department has made all of this more than okay. (A shout-out t I love my Fiat! Although I have had several problems with my Fiat Lounge, the service department has made all of this more than okay. (A shout-out to Sean and all of the staff.) They are friendly and serious about taking care of problems. Everything has been covered under warranty and a rental car has been provided without personal charge. When the day comes to trade up - it will be for another Fiat. More
by Fiat Lover
Employees Worked With
Lisa Copeland, Sean Salisbury
