Exton Nissan
Exton, PA
Is this your dealership?
Filter Reviews by Keyword
By Type
906 Reviews of Exton Nissan
I got a great deal yes, customer service is horrible. Traded a vehicle in and they took so long to pay it off they paid off the wrong amount leaving me with paying 2 payments for over a month for them to Traded a vehicle in and they took so long to pay it off they paid off the wrong amount leaving me with paying 2 payments for over a month for them to get me my money back. Got the free oil change the inspection sticker was expiring due to the trade in, Steven stated give me your registration and insurance and I can just extend the sticker take 2 minutes. I had left it at home, got the info made an appt my fiance took my car way out of his way because he had off and I took his truck too work which is hard for me to drive. They said they were unable to do this, Dana, Dave all of them are morons. I was told they could just put the sticker on and then he gets there and they say no they can not. Dave told me when I made the appt it would take a couple minutes as well he was familiar with what happened. I am just outraged the communication and knowledge of this place, they could give 2 craps about their customers. If I had to wait to actually get it inspected since I just bought it their in mid november he said I did not have to do the full inspection. I am just dumb founded "who does this" More
Thank you once again Brianna. You are the best. And thanks to the folks at Exton Nissan especially Jeff and Scott. I always feel like I am dealing with a family at Exton Nissan and not a stuffy corpor thanks to the folks at Exton Nissan especially Jeff and Scott. I always feel like I am dealing with a family at Exton Nissan and not a stuffy corporation. You guys are very knowledgeable, helpful, friendly and you all have a wonderful sense of humor. That makes four cars to date. Two co-signed for my daughters (yeah...I'm still paying for the car owned by the one who is in college), one little gem of a rare sports car I bought last year that Brianna and Jeff "pulled out of thin air". Love it! And now a new Altima. I'm thinking that if I buy any more cars from you guys I will qualify for your 401K plan. It is always a pleasure; a very enjoyable experience, buying a car from Exton Nissan. Thanks again. More
This dealership is the worst dealership I've ever done business with. Turned in a lease for another lease the dealer was supposed to take care of the last 3payments of the old lease which they didn't done business with. Turned in a lease for another lease the dealer was supposed to take care of the last 3payments of the old lease which they didn't. Been getting lied to for a couple months now and now management doesn't want to return calls. These only care about making the sale and after that they could car less about you. I wouldn't let my worst enemy by a car here! Sad thing is this is our 5th Nissan and this is how their loyal customers get treated. I will never buy another car here nor use the service here. More
Thank you Brianna!!!!! You are a great saleswoman!!! Thank you for going above and beyond. It was a pleasure working with you again and I hope you have an awesome 2014!! Thank you for going above and beyond. It was a pleasure working with you again and I hope you have an awesome 2014!! More
I am currently working on rebuilding my finances and credit, so my overall credit was not great. I worked hand in hand with Kathy Sheerin who spent countless hours getting me into in a great used car w credit, so my overall credit was not great. I worked hand in hand with Kathy Sheerin who spent countless hours getting me into in a great used car with a monthly payment and interest rate I would be happy with. I was extremely dedicated to finding myself the right car with the right deal. I turned down multiple options from Kathy and she did not stop working. I now am in an amazing used vehicle and could not be happier. Once my approval was out of the way, I then worked with Ivana who was responsive and available for questions. There were some minor fixes that had to be done to the used car before purchase and Ivana was great at ensuring these action items were completed to my satisfaction. If you are looking at purchasing a new or used car, I highly recommend the staff at Exton Nissan. Very happy with my purchase. More
Talk about getting the shaft, i bought a 2011 car that has had more problems the and 20 year old car. I decided to take it to a different dealership to have some thing fixed, guess what NO WARRANTY, Exto has had more problems the and 20 year old car. I decided to take it to a different dealership to have some thing fixed, guess what NO WARRANTY, Exton never even offered me one, i got one for the rims only because they messed up something while i was there, who the xxxx sells a car and doesn't tell them there is not warranty or even offer one, haven't had the car for more then 90 days, and it been in the shop 5 times. This is just ridiculous. DO NOT BUY FROM EXTON NISSAN, they are a bunch of crooks, i found out the hard way. More
An incredible and painless buying experience. Very happy with the staff and our new Versa. I would highly recommend coming here. Every person we worked with was courteous and knowledgeable. From start to fi with the staff and our new Versa. I would highly recommend coming here. Every person we worked with was courteous and knowledgeable. From start to finish maybe 2 hours and drove the car home:) More
I went to Exton to find a used car that I seen on the internet. When I arrived at the dealership they advised that the price of the car was reduced. By the time I was able to sign the contract they had a internet. When I arrived at the dealership they advised that the price of the car was reduced. By the time I was able to sign the contract they had a new finance manager who was absolutely rude. She snapped at the salesman in front of his customer?? That is not professional at all. She would not honor the initial sale price on the vehicle. She also promised a full gas tank because of all the trips I had to take to close the deal and never fulfilled her promise. The worst experience ever. I've never seen such rude customer service. They never game me my sales folder that included my free oil change. When I asked to read over what I was signing she got agitated and actually had an attitude with me. WORST EXPERIENCE!! SAVE YOUR TIME More
We were looking for an economy new car and decided to check out Nissan, Honda, Hyundai and Kia. I usually dread the stress of making a deal on a new car but we needed to get started and checked out the N check out Nissan, Honda, Hyundai and Kia. I usually dread the stress of making a deal on a new car but we needed to get started and checked out the Nissan Sentra first. We went to Exton Nissan and that is where we met Brianna Johnson (sales associate). Brianna started out to explain in detail about the car we asked about, the Sentra, where she made sure the car was right for us and she didn't try to sell us something else. Brianna made the experience so comfortable besides a great deal that we decided to purchase the Sentra and not bother with the other dealerships. If you decide on a Nissan, definitely see Brianna at Exton Nissan. More
I went to Exton Nissan looking for a specific used vehicle I'd seen advertised on their lot. My situation was a bit unusual with my trades and my credit wasn't the greatest. Kevin and Kathy were ter vehicle I'd seen advertised on their lot. My situation was a bit unusual with my trades and my credit wasn't the greatest. Kevin and Kathy were terrific. They worked hard to make the deal happen and could not have been friendlier or more helpful. I'm thrilled with my purchase and would recommend Kevin and Kathy highly! More