
Exeter Subaru
Stratham, NH
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2,083 Reviews of Exeter Subaru
Excited subaru owner I recently purchased a car at Exeter Subaru. As a female, single mother on a teacher salary teacher purchasing a car is always intimidating. I knew th I recently purchased a car at Exeter Subaru. As a female, single mother on a teacher salary teacher purchasing a car is always intimidating. I knew the exact payment I could afford and I did not want to waste any time or effort being persuaded otherwise. Dan Bottomleywas fantastic. He did not pressure me. He suffered multiple test drives over several weeks until I found the right car. Despite all the work I put him through he was always supportive, pleasant, and informative. More
great price, poor communication I traveled from NY to NH to buy a car on Sunday. When i completed a deal I was told to come on Monday to pick up the car. This was very inconvenient f I traveled from NY to NH to buy a car on Sunday. When i completed a deal I was told to come on Monday to pick up the car. This was very inconvenient for me but because of a good price I stayed, I was never told, also never herd of it that you can close a deal and not be able to pick up a car on a same day. Well there is first time for everything. Next day when I came in and asked to be refunded for a $75 motel stay i was denied sarcastically. When I spoke to a sale manager about this and this is not fare to a customers, I was told that "You should not tel us how to run our business we are capable of doing it without your help". At this point i regretted my purchase. One good thing came out of this, Boston was 45 minutes away and I spend a great day in Boston. Also rest of the staff seems to be very good including two sale people that i dealt with over the course of 2 days. ALSO ONCE YOU BUY A CAR MAKE SURE THAT ALL OF THE ACCESSORIES ARE INCLUDED SINCE MY SUBARU OUTBACK NEEDED TO COME WITH TRUNK DIVIDER. WHEN I CAME HOME I NOTICED THAT THIS IS NOT INCLUDED, I WANT BACK LOOKED AT THE PICTURES AND WHAT IS INCLUDED AND TRUNK DIVIDER IS SEEN IN PICTURES AND WAS INCLUDED IN OPTIONS. WHEN I CONTACTED EXETER I WAS TOLD "SORRY I CANNOT DO ANYTHING FOR YOU" DO YOUR RESEARCH WITH THIS GUYS AND BE CAREFUL, THEY DO HAVE GREAT PRICES. More
Great experience! I had the pleasure of working with Eric on the purchase of my new Legacy. He was very understanding and respectful of my goal. I'm impressed with Eric I had the pleasure of working with Eric on the purchase of my new Legacy. He was very understanding and respectful of my goal. I'm impressed with Eric's professionalism and the knowledge he had of the vehicle. This was by far the best experience I've ever had buying a car. I can't wait to get it! More
Love this dealership ... Car buying made easy Eric is awesome and amazing. The finance department here is magical. My friend walked away with the exact car wanted, great price, great trade-in ... Eric is awesome and amazing. The finance department here is magical. My friend walked away with the exact car wanted, great price, great trade-in ... Happy happy happy :) More
Caring, informative, and most memorable experience. About two weeks ago, we went to Exeter Subaru looking to purchase a new car where we were greeted by John Webster He was supportive and understanding About two weeks ago, we went to Exeter Subaru looking to purchase a new car where we were greeted by John Webster He was supportive and understanding throughout out time with him.. We were impressed with his thorough and knowledgeable review of the two cars in which we were interested. We were considering the Legacy and Outback. Before getting into test drive each vehicle he took the time to show every accessory.. He carefully demonstrated engine parts, what to expect of each engine when driving, and shared how the car would handle on the road. We like the Subaru and felt badly that we could not buy either car at this time. You treat your customers with respect. We have shared these positive experiences we had with John and Exeter Subaru when ever we have the opportunity... More
No Pressure Great experience with No Sales Pressure , happy with trade and pricing for my budget local business so looking forward to returning for service as wel Great experience with No Sales Pressure , happy with trade and pricing for my budget local business so looking forward to returning for service as well. Thank You Eric More
Lucky # 5 Thanks Eric! You worked hard to make it happen. This is my 5th Exeter Subaru purchase and that's the reason I keep coming back. Thanks Eric! You worked hard to make it happen. This is my 5th Exeter Subaru purchase and that's the reason I keep coming back. More
A relaxed and impressive experience. When looking for a new car I visited several dealers before heading to Exeter Subaru. And was impressed by the friendly and non-aggressive style I had When looking for a new car I visited several dealers before heading to Exeter Subaru. And was impressed by the friendly and non-aggressive style I had not found at other car lots in my travels. My salesman Nick, was very knowledgeable and engaging, sharing not only information about the car and what I would be able to get with it, but also on the dealership and his experiences working there. In the end they worked with me to get the exact car I was looking for, despite that car not even being on their lot at the time. A great overall experience, and I would absolutely recommend them to anyone in the market for a new car. More
Total effort to please I came to Exeter Subaru considering trading in my 2005 Mercedes SUV. I had a definite amount of money to spend with my trade with no wiggle room at I came to Exeter Subaru considering trading in my 2005 Mercedes SUV. I had a definite amount of money to spend with my trade with no wiggle room at all. Tim Hartford understood my needs and bent over backwards to make everything work for me. From test driving, explaining the Forester and working with the Subaru staff he made it possible for me to have a gorgeous new car for the price that I needed and gave me service that I haven't seen elsewhere. I would definitely recommend Exeter Subaru to anyone and Tim Hartford for their sales agent. Great experience! More
New Car Buying Experience Dan was outstanding in his support. With his knowledge of the cars, even though he does not own one himself (not a disqualifying issue for me..lol) w Dan was outstanding in his support. With his knowledge of the cars, even though he does not own one himself (not a disqualifying issue for me..lol) was outstanding. There was no pressure throughout the process, and we were allowed to make an informed decision before buying our new Outback. Truth be told, my wife and I are former Subaru drivers, having owned two previously - a 2000 and 2002 Outback. Incidentally, the 2000 Outback saved my life during a rollover on the Storm King Mountain in New York a few years ago, and walked away with no injuries. The process was easy, and look forward to making another purchase from Exeter Subaru real soon! I highly recommend Dan and Exeter Subaru if you are in search for a new vehicle! More