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Executive Volkswagen - Service Center

North Haven, CT

4.9
409 Reviews

409 Reviews of Executive Volkswagen - Service Center

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May 17, 2023

Great communication and efficiency. Respectful of my time and courteous. Pleasant experience with knowledgeable staff More

by LAURENGRIFFINCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Coppola
May 17, 2023 -

Executive Volkswagen responded

Thank you, Lauren! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

May 17, 2023

Fast and friendly- they got me in last minute to check and change the battery. More

by SARAH.STEWART.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Executive Volkswagen responded

Thanks, Sarah, for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

May 17, 2023

Great service, great people, great requirement. Volkswagen of North Haven is open just ready to help. I’m always in and out quickly just as I came in. More

by akomeah.nadom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Coppola
May 17, 2023 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

May 16, 2023

Tyler is amazingly knowledgeable and was very helpful with the problems with my car. He helped me through all of the possible ways to fix my car and then lead me through the insurance claim process. Tyle More

by MIKEDANITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Executive Volkswagen responded

Mike, it's great to hear that Tyler was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

May 16, 2023

I having been doing business at your establishment for over 20? I have always been satisfied because everything that I was told to happen, happened. Thanks! More

by lindsaymathews264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Executive Volkswagen responded

Lindsay, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 16, 2023

Skip is the best. Very helpful and organized. Always get a car wash Love the new e model More

by EDUPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Executive Volkswagen responded

Thank you for your kind words for Skip and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

May 15, 2023

The process was easy and painless. The customer service was great and my vehicle was serviced within a reasonable time. More

by NTARTAGNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Coppola
May 15, 2023 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

May 13, 2023

The dealership was very clean and organized. The new remodel looks great and so was the service! More

by ANDONY.PEREZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 13, 2023

Excellent customer service! On time, helpful, explained everything well, seamless process! Love this place. Will keep coming back! More

by KIMSTAPLETON830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 12, 2023

Dealership looks very nice with changes made. Wish diagnostic fees were cheaper times are tough. More

by SOCCUSH222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Coppola
May 12, 2023 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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