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Executive Volkswagen - Service Center

North Haven, CT

4.9
409 Reviews
Call Service Center (203) 281-0481

409 Reviews of Executive Volkswagen - Service Center

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July 21, 2023

Fixed all concerns, clean facility, awesome staff. I’m be back for sure next time! More

by AWOODS026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Sheehan, Richard Frosolone
Report | Print
Jul 24, 2023 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

July 21, 2023

Executive Volkswagen in North Haven fixed the problems of my car and has good communication with customers. The facility is super clean and well maintained! More

by JACKCHAN1985122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Frosolone
Report | Print
Jul 24, 2023 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

June 01, 2023

Best car dealership I've ever dealt with. Skip and the rest of the team are nice and professional. More

by GC Soverini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Executive Volkswagen responded

Thank you so much for your kind words for Skip, and for taking the time to leave us this wonderful feedback!

May 24, 2023

I had a good experience but I wasn’t able to resolve my issue, which is not the fault of Executive Volkswagen. Volkswagen needs to do a better job at having parts available. More

by WHITEMARLON687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Coppola
Report | Print
May 24, 2023 -

Executive Volkswagen responded

Marlon, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

May 24, 2023

Always help and solve the problems correctly. Great customer service and good communication with customers. More

by jlaudano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Coppola
Report | Print
May 24, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 23, 2023

Skip is , and has always been, the best service person i have ever dealt with. More

by JUSTBKJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2023 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. Skip and our team appreciate your business and hope to see you again soon!

May 22, 2023

New renovation was great to see. Really appreciate the communication and assitance with a difficult repair (engine death)! More

by HIGLEY561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

May 22, 2023

Always a positive experience. Great staff, helpful, knowledgeable and never pushy. Recent upgrades to the facility are very nice and comfortable. I feel very confident having my More

by DFONTANABENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Coppola
Report | Print
May 22, 2023 -

Executive Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

May 21, 2023

I was impressed with the amount of time they spent with me to evaluate some issues and explain options More

by SHMS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Coppola
Report | Print
May 22, 2023 -

Executive Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

May 21, 2023

Skip is my go to guy. He is competent, knowledgeable, trustworthy and makes me feel like a valuable customer. I’m more than satisfied with the service VW provides. More

by BFRUIN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear Skip was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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