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Executive Volkswagen - Service Center

North Haven, CT

4.9
409 Reviews

409 Reviews of Executive Volkswagen - Service Center

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August 09, 2023

personable staff who are friendly and helpful, haven't had any issues bringing in my new VW, great service! More

by BOWENSTRACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
Aug 10, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2023

Going to any car dealership for service is always an exercise into the unknown. But Skip and the staff make the process painless. Always professional and honest. Executive is my only choice in caring fo More

by BKTEXEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Executive Volkswagen responded

Thank you for your kind review! Quality customer service is always our number one priority, and we're happy to hear that Skip and the team delivered such a great experience. Thank you again for choosing Executive Volkswagen!

August 03, 2023

Skip was professional, clear in his explanations of the problem and the plan to repair. He was helpful throughout and made for a 5 Star customer experience. More

by dchevalierj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

August 02, 2023

They did a nice job fixing my 2001 Volkswagen. The price was a few dollars cheaper than I was quoted. More

by SHIRBYGRAYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

July 29, 2023

I have been a customer at this dealer since 1979. That says it all. Reliable. More

by DNYGREN0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Frosolone
Jul 30, 2023 -

Executive Volkswagen responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

July 28, 2023

Great job as always. I could choose other service options that are closer to me, but I trust Skip & Team to deliver quality service at a fair price. More

by ANDREW.STRUZIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Executive Volkswagen responded

Thank you for your very kind review, Andrew. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

July 27, 2023

Marlena and Skip provided excellent service! They were professional, knowledgeable, and attentive. I appreciated their clear communication and friendly approach. My car was well taken care of, a More

by JJLu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
Jul 28, 2023 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

July 27, 2023

Executive Volkswagen is conveniently located, easy to communicate with, friendly, and knowledgeable. I recommend them. More

by djohnson74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

July 25, 2023

Executive Volkswagen in New Haven has quick and efficient service, responsive staff, and was very accommodating. More

by Sydney Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Sheehan, Kevin Maldonado
Jul 26, 2023 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Sydney, and look forward to your next visit.

July 25, 2023

Great service! Everyone is helpful and my air pressure in my tires was fixed! Thank you More

by CHICKY345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

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