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Executive Volkswagen - Service Center

North Haven, CT

4.9
352 Reviews
Call Service Center (203) 281-0481

352 Reviews of Executive Volkswagen - Service Center

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May 13, 2023

Excellent customer service! On time, helpful, explained everything well, seamless process! Love this place. Will keep coming back! More

by KIMSTAPLETON830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
May 13, 2023

The dealership was very clean and organized. The new remodel looks great and so was the service! More

by ANDONY.PEREZ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 12, 2023

Dealership looks very nice with changes made. Wish diagnostic fees were cheaper times are tough. More

by SOCCUSH222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Coppola
Report | Print
May 12, 2023 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 11, 2023

amazing communication and was clear about what was happening with my car, helped make the process quick and easier More

by hannahmall2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

Helpful
May 11, 2023

Thank you for all that you do. Remodel of the dealership looks great and the chairs are quite comfortable. More

by JOSHAWODELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Coppola
Report | Print
May 12, 2023 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Glad you enjoyed the chairs!

Helpful
May 11, 2023

I was very happy with the service provided by Skip, he was very helpful and knowledgable More

by Golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. We will pass along your good review to Skip. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 10, 2023

Excellent! Skip and Tyler provide excellent service and explanation for any repair work that is required. I have full confidence in their honesty and competenc More

by PAMELAROWLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Executive Volkswagen responded

Thank you so much for your excellent review, Pamela! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 10, 2023

Wonderful service! Easy to schedule and Skip went above and beyond to look over my car and explain about some of the service. More

by donnasheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Coppola
Report | Print
May 10, 2023 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen, Donna. We appreciate your business and hope to see you again soon!

Helpful
May 10, 2023

Skip is always the best, excellent service. I have been a VW driver for ages, and the service has always been good, and seems to just get better. The new waiting room is terrific; such a great More

by ellen8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Executive Volkswagen responded

Ellen, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 10, 2023 -

ellen8 responded

I should also mention the vastly improved women's room. Previous version stayed the same for decades. Yay!

Helpful
May 09, 2023

Great service, able to answer any questions that is asked or to what he know, or he can find out and great demeanor. More

by BROOKS.EQUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Coppola
Report | Print
May 09, 2023 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen, Brooks. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
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