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Executive Volkswagen - Service Center

North Haven, CT

4.9
390 Reviews

390 Reviews of Executive Volkswagen - Service Center

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September 09, 2023

Skip is always most helpful. He keeps you updated on any delays that might come up because a part needs to be ordered. He calls as soon as your car is ready. Eleanor has sold us More

by JMENE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 07, 2023

My first time working with Executive VW. . I only interacted with Skip, who made everything easy. More

by Mgazzillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Executive Volkswagen responded

Thank you for the kind words for Skip and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 05, 2023

I would highly recommend Executive VW to my friends and family for the overall satisfaction, from vehicle purchase to excellent maintenance and service. More

by Paul A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone gets 5 stars also.
Sep 06, 2023 -

Executive Volkswagen responded

Thank you, Paul, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 01, 2023

They assessed my car and help me, didn’t even charge me though the fault was with my interpretation. More

by Joe.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 01, 2023 -

Executive Volkswagen responded

It has been a pleasure serving you, Joe. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

September 01, 2023

The dealership has always been very professional and upfront about costs. The service is quick and respectful of the customers' time. More

by prashantemani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2023

Great, quick service. Even on short notice. Friendly and helpful staff and management. Best VW dealership on the coast. More

by Ziiiig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2023

Great people, very knowledgeable and friendly atmosphere, just leased a 2023 Tiguan, loving it great suv More

by FRANKGAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

August 30, 2023

The service manager that I worked with was very friendly and great. The gentleman who performed the service on my car was also very thorough and kind. More

by courtney.dolecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisa?
Aug 31, 2023 -

Executive Volkswagen responded

Thank you, Courtney, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 30, 2023

I always have a pleasant experience when bringing my car in for maintenance. The staff is always helpful and very friendly. More

by s.mccutchen1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight, Burkett
Aug 31, 2023 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

August 29, 2023

Remodel of the dealership is great! The service staff are trustworthy, pleasant and helpful. My service experience was good and I will be a return customer. More

by Amy PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena
Aug 30, 2023 -

Executive Volkswagen responded

Amy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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