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Executive Volkswagen - Service Center

North Haven, CT

4.9
386 Reviews

386 Reviews of Executive Volkswagen - Service Center

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March 01, 2024

Staff is anlw accommodating. Nice new dealership with office space for work if needed. always have positive experience since many years. More

by DAVID.KRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Executive Volkswagen responded

Thank you, David, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 29, 2024

Marlena was extremely knowledgeable and took the time to explain every detail of the service. More

by drbaxter76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
Feb 29, 2024 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

February 28, 2024

The easiest part of the process was knowing Executive was handling the repairs. Skip took care of it all, kept communication open (I anxiously called frequently). I appreciated his laid back sense of humor a More

by KATRINA.PARKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Executive Volkswagen responded

Thank you so much, Katrina, for your excellent review! We are so glad that Skip and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

February 21, 2024

Very helpful with the whole process. They made everything go as smoothly as possible. Would recommend to anyone More

by SAMANIEGOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Executive Volkswagen responded

Thank you! Skip, Anthony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

February 09, 2024

Executive VW was prompt and getting me an appointment and efficient with dealing with recall issues. I would recommend them. More

by sandy.allison7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Executive Volkswagen responded

Thank you, Sandy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

February 05, 2024

One of the best experiences I have had at an auto Service Center! The woman (I wish I could remember her name) was kind, patient and thoroughly explained the costs involved in my service. More

by thartmann1094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wish I could remember her name
Feb 05, 2024 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

February 03, 2024

Serviced my car multiple times. Great service and experience. Definitely look forward to return in future More

by gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 31, 2024

On time and very polite. They fit in my repair when the time was good for me More

by jim.karin.pyskaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Executive Volkswagen responded

Jim, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

January 30, 2024

Super helpful, friendly & polite. We had an issue with a light and he resolved it. More

by lindalwood6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

January 28, 2024

Easy and quick service appointments. Everyone is helpful and kind. Nice that you can make appointments online. More

by MFerretti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

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