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Executive Volkswagen

North Haven, CT

4.9
625 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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444 State Street (Route 5)

North Haven, CT

06473

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Showing 625 reviews

April 03, 2010

Our car search has extended over the past two years. Because the US is only 3% of Volkswagon's market, the process of acquiring a Volkswagon product in the US market is difficult at best. They don't sen More

by gvoth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Jonathan and Ken
April 01, 2010

I have been going to Montesi VW for the last 10 years, I bought my Eura Van camper and have had it service for that length of time and would not go to any body else. I'm treated just like family and had nev More

by campereb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brian murray, stacey lehoux
March 29, 2010

Montessi Service is efficient,honest and extremely friendly-I am always confident that I can rely on the service department to give me the truth about what needs to be done-They also go the extra mile More

by Johnam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murray/ Stacey
January 16, 2010

I bought my car 6 months ago and took the car in for its 10K check up (no charge). They were efficient and polite and got the job done in less than an hour. I have also been to service two previous time ( More

by jmsheeran
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
November 25, 2009

Very good dealership. We delt with Brian, and he was the most unpushy salesperson ever.Very nice also. We had a little incident with our Tiguan though, the fan motor broke. But, when we brought it in to ser More

by crazyharrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
November 17, 2009

I purchaced this used car from Montesi and had a check engine light come on . I didn't expect a problem so soon after delivery.When I called the service department I spoke with Greg and his demeaner was c More

by happyvw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Murray,Stacey ,Greg
October 14, 2009

I've read some of the other reviews here and having been in a service business, let's face it, you can't please all of the people all of the time. My guess is that it's the people who have problems (and of More

by SUVW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Gary
October 14, 2009

I have bought 3 cars from Montesi and have using their service dept. for 12 years. I have had nothing but a wonderful experience. I have refered friends to Montesi who have also purchased cars from them More

by nicholasmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Bob
October 07, 2009

I've been a Montesi customer for 20 years and 6 cars throughout the family. Very attentive staff in the service department as well as sales. My saleman has always been very informative and knowledgable. More

by rbenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey, Candy,
June 22, 2009

Rude salesman, "good ol boy" attitude. I expected better treatment from a dealership. When I asked to take the car on a test drive I was told the price of the car again as if it was out of my price range an More

by elizavery
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
Jul 29, 2009 -

Executive Volkswagen responded

Dear elizavery, I am sorry for your experience with one of our employees here at the dealership. We do pride ourselves in exceptional customer treatment and it certainly appears that you were not afforded that treatment on your visit here. There is no excuse for improper treatment of our customers and we will try and learn from your experience. I would be more than glad to have an opportunity to involve myself personally with any concerns you may have that I might be able to help with. Please feel free to contact me directly at 203 281 0481 X13. If you miss me, just leave me a voicemail and I will gladly and promptly return your call Gary Montesi VP Montesi VW

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