Executive Volkswagen

Hi: My name is Thomas and I have 2003 Passat GLE Hi: My name is Thomas and I have 2003 Passat GLE 6-cylinder/30 valve 4-Motion with over 105,000 miles. I purchased the car new at Montesi and the Hi: My name is Thomas and I have 2003 Passat GLE 6-cylinder/30 valve 4-Motion with over 105,000 miles. I purchased the car new at Montesi and they have maintained it since day 1. I like the car very much and plan to keep it as long as possible and from what I've seen so far, Montesi is the place that can make that happen. Montesi service has been first-rate for quality...and they try to help me save wherever possible. I know that if I have an issue, they will do all they can to resolve it to my satisfaction. In fact, I need to call them this week as I've noticed yesterday (11/28) that my floor carpeting and underside of mat on the rear passenger-side were wet throughout. I did not leave any windows open or spill anything so I'm expecting an undercarriage leak or possibly a drainage channel that's stopped up someplace. Anyway, I will call John K. today for an appointment to have it assessed and I know he will be thorough in his investigation of the problem, provide me all the necessary info to make a proper decision, and resolve it so that is doesn't reoccur. Thank you More

Tom was great no pressure layed back. He was very throw going over the car and the paper work. He tracked down the color I wanted very quickly. going over the car and the paper work. He tracked down the color I wanted very quickly. More

Salesman Paul Gentile was great to work with and very helpful. No high pressure, just straightforward and very reasonable. He was also very patient, while we spent several days figuring out what kind of helpful. No high pressure, just straightforward and very reasonable. He was also very patient, while we spent several days figuring out what kind of car we really wanted. More

everyone at this dealer was extremely friendly and helpful. ralph lafragola, jonathan the used car manager and ken the finance guy were awesome to work with. very friendly, made me feel at home and h helpful. ralph lafragola, jonathan the used car manager and ken the finance guy were awesome to work with. very friendly, made me feel at home and helped in any way that they could. i would refer anyone i know and dont know to montesi volkswagen. i had leased my car from langan volkswagen in meriden ct and my experience with montesi VW was 100 % better then langan. More

Yesterday I leased a new 2012 Jetta TDI w/Nav from Montesi VW. This is the 5th VW I've leased or purchased from them since 2002. (Two Passats, two Jettas, and one Rabbit.) The reason this dealer Montesi VW. This is the 5th VW I've leased or purchased from them since 2002. (Two Passats, two Jettas, and one Rabbit.) The reason this dealer gets my business is because the dealership staff (and owner) treats you like a valued customer. There are no games, tricks, or shenanigans during the sales process. And the service team, (Brian, John, Greg, and the others) is just as friendly to you. I've been buying cars for a long time and have been subjected to every trick in the book. I can attest that Montesi VW conducts the sales process in a totally professional, honest, and fair method. It is a stress-free experience. To use a simple phrase, I would say: "It's a pleasure to do business with them." Ralph Lafragola is a wonderful salesman who is supported by Ken Raby, Business Manager and Dan Lynch, New Car Sales Manager. Ralph sold me 3 of the 5 VWs I've purchased from Montesi VW and he has always been friendly and cooperative. Ken has handled the financing of most of my purchases and he is efficient, organized and friendly as well. (Read some of the ratings of other dealerships and look for the horror stories people tell of the games played by the finance guys. That doesn't happen at Montesi.) Dan is a new associate. I met him yesterday and he was helpful and instrumental in ensuring that I got the car I wanted at a fair and competitive price. And behind the scenes, there are individuals like Marie Warner who make sure everything is administered properly. Lastly I must tell you that the Montesi family is ultimately responsible for the compliments earned by their associates. They set the tone to how the store operates. Gary and Enzo are active and on-site and they make you feel appreciated. Montesi VW offers fair prices, honest business practices, friendly staffmembers, appreciative owners, and a good inventory of great products from which to choose a vehicle. What more could a car-shopper want? More

I knew I was getting a fair price on my used car when I looked at edmunds.com and searched for comparable vehicles in the area. Price was the most important factor for me and Tom, my salesperson, helped me looked at edmunds.com and searched for comparable vehicles in the area. Price was the most important factor for me and Tom, my salesperson, helped me stay in my price range. Tom has a great personality to boot. Overall, a great car buying experience. More

I had to make a quick decision on leasing a car because my van had 173,000 plus miles on it and would not pass emmissions so I could not register it. I went to Langan VW in Meriden CT on Monday night to t my van had 173,000 plus miles on it and would not pass emmissions so I could not register it. I went to Langan VW in Meriden CT on Monday night to test drive a car, however they did not have the Jetta on the lot. I did price out a deal with them on an SE, but wanted to check anothe VW dealership to make sure that I was getting the best deal. On Tuesday I went to Montesi VW in North Haven, CT and met with Tom Burns who I had talked to earlier in the day on the phone. He was very professional and was willing to help me out to meet my needs. I was able to test drive the vehicle that day and liked the car. They were able to beat the deal that I had at Langan and actually upgraded my car to include the convenience package. The car that I was looking for was not on the lot, however, they located one with the particular options I was looking for and had it there within a day. Overall, a great experience. One of my best experiences at a car dealership EVER. Thanks Montesi and Tom More

Working with Bob Bernier and Montesi VW was easy, with no pressure. By far the most friendly dealership I have dealt with. The ice cold bottled water was a nice touch on a hot day. My new Jetta diesel is a pressure. By far the most friendly dealership I have dealt with. The ice cold bottled water was a nice touch on a hot day. My new Jetta diesel is a great car, priced attractively. More

Bob always takes good care of me. I have been buying cars from him for 13 years. He is an asset to any dealership that has him. from him for 13 years. He is an asset to any dealership that has him. More

Very reasonable, fair, didn't feel pushed. The salesperson held the car for me for me for a few days when I wasn't able to purchase it right away due to a family emergency. He was also so kind to salesperson held the car for me for me for a few days when I wasn't able to purchase it right away due to a family emergency. He was also so kind to transfer and install my Grandson's carseat from my old car to the new one. Very nice! This is my second Jetta purchase from Montessi and I have always been more than pleased with both the sales and service department. FYI... My first Jetta is still in great shape. I have given it to my daughter. They're really great cars and and Montessi is a wonderful dealership to work with. More