Executive Volkswagen
North Haven, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Tiggy service Had three different issues dealt with; a recall, a bad sunroof gasket and oil change. Set appt, with Skip who is easy to work with and Vanessa helped Had three different issues dealt with; a recall, a bad sunroof gasket and oil change. Set appt, with Skip who is easy to work with and Vanessa helped on day of service. Everything was easy, car back to me in a timely manner and they provide a LYFT to get me to work. More
GREAT EXPERIENCE Dealing with Will ,Scott & Garret was a comfortable experience , I felt I was getting a good deal a thought out whole experience. Thank You again Dealing with Will ,Scott & Garret was a comfortable experience , I felt I was getting a good deal a thought out whole experience. Thank You again More
I've been going here since 2010 with my 2002 Jetta. I love it, it's very personable and the people here actually care (almost feel like family). Mark Gentile helped me trade in my 2002 Jetta for an 09 Je love it, it's very personable and the people here actually care (almost feel like family). Mark Gentile helped me trade in my 2002 Jetta for an 09 Jetta which I kept for like 6 yrs. I ended up getting my new Passat elsewhere because Mark wasn't there, however I will always return for the services. After my service guy retired, Tyler took over and he's been an excellent help, very honest. Now that he's moved up, my go to person will probably be Skip. I would recommend that they implement more programs like a point system for discounts or something similar to what they had before with the oil changes (ex every 4th is free) More
Good experience! Was looking for a new Jetta for my daughter. David Knapp was the sales advisor and did a fabulous job keeping the buying process simple, explaining th Was looking for a new Jetta for my daughter. David Knapp was the sales advisor and did a fabulous job keeping the buying process simple, explaining the options to my daughter respectfully and thoroughly! Overall a great experience. More
Safety inspection and repair for 2007 Passat. Very professional evaluation and repair of our 2007 Passat that had not been driven for about 5 years. Excellent customer service with frequent update Very professional evaluation and repair of our 2007 Passat that had not been driven for about 5 years. Excellent customer service with frequent updates as to progress and expected job completion. More
Excellent experience A very professional staff and salesperson in Eleanor. This is my third lease with Executive Volkswagen. I am enjoying my new car and looking forward A very professional staff and salesperson in Eleanor. This is my third lease with Executive Volkswagen. I am enjoying my new car and looking forward to driving it the next 39 months. More
Service Dept. Skip was GREAT! Friendly, courteous and took care of my car's servicing quickly! He was easy to work with.... Car was cleaned and looked great Skip was GREAT! Friendly, courteous and took care of my car's servicing quickly! He was easy to work with.... Car was cleaned and looked great More
No Hassles Buying our new VW Beetle was pretty much painless. The sales staff presented us with an excellent trade-in price for our 9 yr old car along with a gre Buying our new VW Beetle was pretty much painless. The sales staff presented us with an excellent trade-in price for our 9 yr old car along with a great price for the new VW. Needless to say there was no need to barter back and forth because the numbers were in line with all the research we conducted beforehand. Executive VW has a great staff the was exceptionally easy to work with. More
Good service I had to come in without an appointment because of a yellow engine light. Service was promptly. It was several times explained to me what was happenin I had to come in without an appointment because of a yellow engine light. Service was promptly. It was several times explained to me what was happening and asking for my authorization. Problem seems to have been satisfactorily repaired. More
Maintenance Service Excellent customer service, comfortable waiting area, service done in a timely manner. My car ran beautifully & they even washed it for me. I was al Excellent customer service, comfortable waiting area, service done in a timely manner. My car ran beautifully & they even washed it for me. I was also able to get an appointment with no problem on the day I wanted. More