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Executive Kia

Wallingford, CT

4.7
2,521 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,522 reviews

October 04, 2024

I was very pleased with the friendliness and sincerity of the staff members l was in contact with concerning the purchase of my new vehicle. My salesman, Christian Hernandez, was especially helpful and made More

by vgerace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Goglettino General Manager

October 01, 2024

The people are always kind there and get things done in a timely matter. Even during emergencies. More

by Aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

September 30, 2024

This is my first time in almost 7 years of going to this dealership where we had a problem twice within a month. My wife had an issue, which she then called me in to listen to the conversation. There was More

by Frustrated_customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Rice
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Good customer experience for the first time visit and expect to go back next service More

by sungjiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Executive Kia responded

We are very happy to hear Rachel provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

September 29, 2024

We went to another dealer looking for a car but choices where very slim and nothing caught my eye. while looking on the internet i found Executive Kia in Wallingford had a few cars that i was interested in More

by budie97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rodriguez
Sep 30, 2024 -

Executive Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Carlos, Kevin, and Ouafaa here at Executive Kia are glad to have you as a customer. John Goglettino General Manager

September 29, 2024

We have looked at many dealerships And we came from Milford to executive Kia, and it was the best experience ever from the minute we walked in and met Ouafaa Till the end and we Dealt with Micheal sch More

by Suemendola1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schweikert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Executive Kia responded

Thank you, Sue, for your kind words for Ouafaa, Michael, and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. John Goglettino General Manager

September 28, 2024

Ouafaa is awesome! She makes sure she gets you the best deal to fit your budget. She was great from the time we pulled up to the dealership. She made sure my daughter g More

by Mrs.wongsing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schweikert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Executive Kia responded

It's fantastic to hear that Ouafaa and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Executive Kia! John Goglettino General Manager

September 27, 2024

I am a first time leaser and leased a brand new vehicle from this dealership in July. I have already begun to have issues with the vehicle and keep trying to bring it in for service, but it does not seem l More

by ajforsythe13
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ouafaa Kouhaila
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

I leased my first vehicle from the dealership and within 2 1/2 months I have had a few issues with the car and no one seems to want to help me out. Limited appointment options, no loaner cars and lack of co More

by ajforsythe13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ouafaa Kouhaila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Carl Maratta Service Manager

September 24, 2024

Had a great experience purchasing a car at Executive Kia. Our salesman Cristian was very responsive and receptive to our needs, and the entire process went smoothly! More

by smashbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Executive Kia responded

Thank you so much for choosing Executive Kia! Please let us know if we can be of any more assistance. John Goglettino General Manager

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