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Executive Kia

Wallingford, CT

4.7
2,524 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,524 reviews

October 16, 2023

Good and bad things to say about Kia and service. Was there because of a noise. They ended up keeping the car (SUV) overnight and I had asked for a loner but they said they do not do that anymore. Th More

by Priscilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
3.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Oct 16, 2023 -

Executive Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Priscilla, feel free to contact us at your convenience. Carl Maratta Service Manager

October 12, 2023

I own three Kia’s and I will not be back. Car was there for a couple of recalls and new passenger side mirror and it took almost two weeks. That being said issue come up and I understand More

by Chris skinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Marino
Oct 14, 2023 -

Executive Kia responded

Chris, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We appreciate your loyalty to our brand and we'd love to speak to you to address your concerns in detail. Carl Maratta Service Manager

October 06, 2023

This is now the fourth car my family has brought from this dealer. I appreciate their no nonsense environment. No hassles, no gimmicks. Our salesperson was pleasant and even funny. She was patient and ki More

by DNORKO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. John Goglettino General Manager

October 05, 2023

Everything was excellent – thank you so much! ! I will be happy to come back again and again. More

by lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Oct 05, 2023 -

Executive Kia responded

Thank you, Lauren, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

October 05, 2023

Service is efficient and on time. Staff is pleasant, status texts are awesome and helpful. More

by ozzydog13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

October 05, 2023

The staff was very courteous and respectful, though they were short staffed that day so the overall process took longer than desired. More

by hiramelder123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge D Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J Bruchman
Oct 07, 2023 -

Executive Kia responded

Thank you so much for choosing Executive Kia! Congrats on your new purchase, and let us know if we can be of any more assistance! John Goglettino General Manager

October 04, 2023

Very helpful, knowledgeable staff at Kia of Wallingford. I would definitely recommend them for both your purchase and service needs More

by nurseow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

October 02, 2023

Eli was an incredible help throughout the entire process of purchasing the new car! We couldn’t thank him enough for his decimation and absolute hard work. Eli communicated well with us, was patient in pers More

by Hillary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Eli Martinez
Oct 02, 2023 -

Executive Kia responded

Thank you, Hillary, for your feedback on your recent visit to Executive Kia. It's great to hear that Eli was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! John Goglettino General Manager

October 02, 2023

Awsome service. Really nice staff. Highly recommend for anyone who needs service done on their car More

by danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Executive Kia responded

Danielle, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

October 02, 2023

Everyone was very pleasant to work with and offered a fair price. There was no pressure to add additional services. More

by Christophergill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Executive Kia responded

Christopher, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. John Goglettino General Manager

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