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Executive Kia

Wallingford, CT

4.7
2,522 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,522 reviews

January 17, 2024

Pleasant to deal with. Knew many of the features of the vehicle. However, no knowledge of EV Charging, how to charge or where or what app to use. The vehicles way to get yo More

by Erick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Seibert, Kevin Rodriguez
Jan 18, 2024 -

Executive Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Erick, and hopefully, we can get to the bottom of this. John Goglettino General Manager

January 17, 2024

Great experience at the executive Kia in Wallingford staff was great very professional and even had a loaner to give me while my car was being repaired More

by Juva1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

January 17, 2024

Little to no communication. Constantly having to call for information. Never updated on vehicle, almost as if they are waiting for you to call instead of being helpful and getti More

by JBENITO14
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Jan 18, 2024 -

Executive Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Carl Maratta Service Manager

January 17, 2024

Good experience. Good people.helped me navigate a different registration process than they were used to and everything went well More

by caljs88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge D Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J Bruchman
Jan 18, 2024 -

Executive Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! John Goglettino General Manager

January 17, 2024

Ouafaa was awesome, she was patient, funny and knowledgeable about the vehicle and covered everything and introduced me to service to make my first oil change appointment. Carlos went over al More

by LPDEMERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. John Goglettino General Manager

January 09, 2024

Adam has been wonderful to work with and went above and beyond to make sure I was taken care of! More

by MORGAN.WININGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Jan 09, 2024 -

Executive Kia responded

It's great to hear that Adam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

December 31, 2023

Kevin was very helpful and gave good information about the car. The office helped in getting the paprework through quickly. Good Job. More

by h_sr17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Kevin Rodriguez
Jan 02, 2024 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again. John Goglettino General Manager

December 21, 2023

Timely and professional. Easy access to site. Setting up appointments is easy too. Great job More

by engl422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Marino
Dec 22, 2023 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

December 18, 2023

Carlos is sincere and helpful. Willing to purchase from him again, for sure. Saved us money on ex wnty More

by bwiley1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.J Bruchman
Dec 18, 2023 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. Carlos and our team appreciate your business and hope to see you again soon! John Goglettino General Manager

December 14, 2023

The service department at executive Kia is always a pleasure to work with. They take pride in their customers and everyone is always pleasant upon entering the service department. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz
Dec 14, 2023 -

Executive Kia responded

Thank you, Anthony, for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

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