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Executive Kia
Wallingford, CT
2,502 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,502 reviews
January 31, 2020
Great service every time I go. Very responsive and accommodating. Also feel like I’m never being pushed to get unnecessary extra services like I’ve seen at other auto service centers accommodating. Also feel like I’m never being pushed to get unnecessary extra services like I’ve seen at other auto service centers More
by OptimaHybridWS
Employees Worked With
Todd Perry, Tucker Sampiere
January 25, 2020
Oil Change and front brake pad installation I came in for an oil change. Was shown that the front brake pads should probably be replaced. I said ok. Total time for both projects was around 2 I came in for an oil change. Was shown that the front brake pads should probably be replaced. I said ok. Total time for both projects was around 2 hours. More
by mkenteverett50
Employees Worked With
I don't remember the gentleman's name, but have worked with him before and was very professional.
January 22, 2020
This dealership was great, the employees were amazing very nice & answered all questions and gave us a lot of information and didn’t pressure me at all.. Rob Rice was amazing he got me in a car that was very nice & answered all questions and gave us a lot of information and didn’t pressure me at all.. Rob Rice was amazing he got me in a car that was in my price range .. I love my car.. I definitely would recommend any looking for a car to go to executive Kia More
by KiaB
Employees Worked With
Joe Ortiz, Robert Rice, John Machado
January 20, 2020
Best car dealership,ive ever been to...ive purchased over 25 cars ...i know when someone truly cares about your experience...michael was a gem....... 25 cars ...i know when someone truly cares about your experience...michael was a gem....... More
by Vincent
Employees Worked With
Joe Ortiz, Mike Crespo, Kara Doolittle
January 20, 2020
Great service! Quick and easy oil change. It's always a pleasure to have my vehicle serviced at Executive Kia. Everyone is always so welcoming and I would definitely recommend them to anyone. It's always a pleasure to have my vehicle serviced at Executive Kia. Everyone is always so welcoming and I would definitely recommend them to anyone. More
by Alymariex13
Employees Worked With
Bob Snedecker, Todd Perry, Tucker Sampiere
January 16, 2020
Better than exceptional! I had approximately 4 months left on my 2017 lease. I was bringing my car for service and Mike Crespo was working and we discussed my options at leas I had approximately 4 months left on my 2017 lease. I was bringing my car for service and Mike Crespo was working and we discussed my options at lease end. He was amazing. He told me about the deals that were going on and much to my surprise when I went there a few days later to complete paperwork, there was an additional deal that was offered. My hesitation about turning in my lease early was set aside due to Mike's professionalism and friendliness and exceptional knowledge of the car and the finance options available to me. More
by kfmarino
Employees Worked With
Mike Crespo, Kara Doolittle, John Machado
January 16, 2020
Awesome dealership... Tucker and Todd are always very friendly and provide great service. When you arrive and throughout your stay. I would highly recommend this location. friendly and provide great service. When you arrive and throughout your stay. I would highly recommend this location. More
by Ndeller
Employees Worked With
Todd Perry, Tucker Sampiere
January 15, 2020
I have gone to this dealership for many years. The service and sales department are phenomenal. Excellent, Excellent, Excellent is how I would rate this dealership. service and sales department are phenomenal. Excellent, Excellent, Excellent is how I would rate this dealership. More
by rmatusovich
Employees Worked With
Todd Perry, Tucker Sampiere
January 14, 2020
After weeks of looking at many different types of After weeks of looking at many different types of minivans we finally narrowed it down between the Pacifica and the Sedona. We knew that our price ra After weeks of looking at many different types of minivans we finally narrowed it down between the Pacifica and the Sedona. We knew that our price range would be either 2017 or 2018 of either. We decided to go with the Kia because of the manufacturing warranty. Let's just start by saying it took me four different attempts through Facebook marketplace to try to contact them about a car that they had put on the marketplace. Then I finally called their service team directly. It was the only 2018 Kia Sedona in Connecticut with the options that I wanted. executive Kia in Wallingford has Poor customer communication. Lack of interest and Insulting comments that were made after purchase of vehicle by john in management. We were Offered extended warranty AFTER purchase of car instead of before. AFTER we had taken out the loan already. John said that it's normal to offer after the purchase. I have always been offered extended warranties before final purchase. John said apparently that's my fault then since I should have known about it because I have purchased used cars before. Mike said we were supposed to be called by Kara before picking up the vehicle to be offer the extended warranty . Reguadless needed to find money for extended warranty instead of taking out a bigger loan. After being in the market of a minivan for the first time ever since we have always been an SUV family until its become problematic with little ones to get them all in comfortably and quickly. I also overlooked it not having floor mats it was a very cold and rainy day..and was trying to see if they'd offer a discount which took me weeks to get and then it was 18.00 off. Kara said she'd see if she could talk to the right people and get a bigger discount. With many unanswered messages john finally called me back 4 weeks after purchase and initial inquiry. With NO Aavail but the same $18.00 off. Also the detailing of the car was poor. I pointed out a very large stain on center console and was told it'd be taken care of. It was not...I was told with some elbow grease it should come off. aDisappointed customer here will not buy another car from EXECUTIVE KIA Christina Glick More
by stinags
Employees Worked With
Other Employees :
Mike Crespo, Kara Doolittle, John Machado
