Executive Kia

We had an amazing car leasing experience. Executive Kia’s online information is easy to use and very transparent. Our sales associate, Wafa was very helpful, quick with responses but never pressured us. The online information is easy to use and very transparent. Our sales associate, Wafa was very helpful, quick with responses but never pressured us. The in-dealership experience was pleasant. Overall, this is a dealership I would feel comfortable sending someone with no car buying experience as I know they would be treated fairly. More

On Thursday February 4, 2021, ***WARNING THIS IS LONG ** :) I saw a white Sorento SX with Merlott interior online. Quafaa reached out to me introduced herself and told me the car was still available. I told :) I saw a white Sorento SX with Merlott interior online. Quafaa reached out to me introduced herself and told me the car was still available. I told her I was scheduled to test drive a Lincoln MKC the next day February 5th. I told her the other vehicles I have previously looked at : Mercedes GLA 250, Jeep Compass, Range Rover Discovery and Audi Q3. She told me how Kia was much more reliable and the Certified Preowned Owned package Kia offers will beat all the others. I was so frustrated and tired of looking at vehicles, I prayed and hoped that she was right. I canceled the test drive for the Lincoln and went out to Wallingford to see the vehicle in person. As soon as i walked in the door Quafaa waved at me like I was her friend. I immediately felt comfortable with her. As soon as she was within distance she handed me the CarFax. I won't lie, I was impressed! No other dealership did that! We went for a drive and I loved the car, we laughed and talked about regular things in life. I actually forgot she was trying to sell me the car. Prior to my arrival I told her I was not a pushover, I knew what I wanted and that I will not make a decision the same day that I test drove a vehicle. I won't lie.... I was sold after the test drive but didn't want her to know. She doesn't know this but when I got home, I sat down next to my husband and smiled and he said "you found your car?... I said yes... I found my car". She even convinced me that they would find me a better interest rate then what I was quoted from my credit union and guess what she was right again! I finally said ok... let's go!!! I know I got on her nerves, but she never expressed it once. She was super professional, and personable. I picked up my car on Monday 2/8/21. I told her I had a client so I didn't have a lot of time. She insured that everything was ready and my baby was sitting in the front with a pretty red bow. I have received so many compliments on my car. One person even said "this is better than the luxury brand SUV's". All I can say is... you won't regret working with her, she is not pushy, she is patient, she knows her stuff and she truly has a desire to make her customers happy. Thanks again Quafaa! More

I hate the car shopping experience. But our visit to Executive Kia in Wallingford was a JOY. Ouafaa took excellent car of us. She is very knowledgeable and easy to work with. Icing on the cake: They pa Executive Kia in Wallingford was a JOY. Ouafaa took excellent car of us. She is very knowledgeable and easy to work with. Icing on the cake: They park your new car in the showroom with a bow. It was such a beautiful final touch. And the GM sent me a personal video message to welcome us to the Kia family. We are very pleased with our purchase. Thank you! More

We had a great experience with Ouafaa! She is very knowledgeable about the Kia product line, very personable and friendly. Just wish there was some kind of dealer loyalty promotions. We’ve bought se knowledgeable about the Kia product line, very personable and friendly. Just wish there was some kind of dealer loyalty promotions. We’ve bought several of our cars from the Executive Auto Group. More

I had a pleasant experience buying a vehicle from Executive Kia. It was simple yet informative and I wasn’t in the dealership for half of a day. The sales woman Katie was very personable and professi Executive Kia. It was simple yet informative and I wasn’t in the dealership for half of a day. The sales woman Katie was very personable and professional. More

Excellent service. Great personalities here and very knowledgeable. Best car buying experience. I went to 3 different Kia dealers, best prices by far. I have recommended executive Kia to all my friends. knowledgeable. Best car buying experience. I went to 3 different Kia dealers, best prices by far. I have recommended executive Kia to all my friends. More

My experience couldn’t have been better! I never thought I’d see the say where I would purchase or lease a car via text message but it went smoothly and I love the vehicle! Ouafaa was amazing! So very hel I’d see the say where I would purchase or lease a car via text message but it went smoothly and I love the vehicle! Ouafaa was amazing! So very helpful and nice! Delivery was a breeze and my daughter is very happy! Can’t say enough about the great place Executive Kia is! Will definitely start there next time I’m in the market for a vehicle! More

This dealership had great customer service from finance to sales everyone was professional and knowledgeable while provided a speedy, stressless car buying experience. I will definitely return for future c to sales everyone was professional and knowledgeable while provided a speedy, stressless car buying experience. I will definitely return for future car purchases. More

Executive Kia started out to be a great experience for me, but they were the 3rd dealer I attempted to deal with to get my Telluride. And when I say "started out good", my bar was set very, very low. My s me, but they were the 3rd dealer I attempted to deal with to get my Telluride. And when I say "started out good", my bar was set very, very low. My standards for good was that I needed a car delivered before Valentines Day, that I ordered the first week of November, and payments to be under $550/month, a task that 2 other deslers couldn't do. I cant even leave feedback for my sales person, because he no longer works there. But I should've known from the disaster that communicating with that individual was would only lead to more disappointment. The only reason I found out my sales person no longer worked there is because I emailed concerning an insurance question and never got a response. When I called in I was assigned a new sales person who was very communicative until the day it came to pick up my vehicle. After waiting for 3 months for my car, and making an appointment for signing, I would think that everything that could be done ahead, would be. We sat in the waiting room for 30 minutes before the sales person even approached us, and was told we were waiting for the car to be detailed and washed. We waited an hour to be told we were actually waiting on the official pay off number from my trade in car. My appointment was at 1pm, there is absolutely no reason that information couldn't have been finalized the morning of our arrival. We waited another 40 minutes after that for signing. Each time I had to be the one to ask for an update as to what was going on and why we were waiting for so long. 0 forthcoming communication. To make an appointment and my vehicle and paperwork not be ready when I arrive is unacceptable. After waiting months for my car, and being made to wait 2 hours after my appointment time is ridiculous. I fully understand the wait for the car is no fault of Executive Kia, but your customer service between deposit and acceptance of the car is and you failed. More

Working with Ouaffa is an absolute pleasure. I always got the best experience at this dealer, Ouaffa is extremely patient and i never felt pressured to make a decision and most importantly a professional who the best experience at this dealer, Ouaffa is extremely patient and i never felt pressured to make a decision and most importantly a professional who knows the car business so well. The best part is Ouaffa stayed in touch with me the entire time i was there, made the experience even more enjoyable. I highly recommend to anyone go to Kia executive and look for Ouaffa to be working with you in your next vehicle purchases She is just the most sweet and best person!!! Ouaffa i just wish you the best of best and continue doing the good job thanks for everything u been done for me thanks alot love Jeanette More