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Executive Honda - Service Center

Wallingford, CT

4.8
822 Reviews
Call Service Center (203) 872-9790

822 Reviews of Executive Honda - Service Center

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January 16, 2024

This is my second Honda and it’s just turned 190,000 miles. Bought it from Executive and have it serviced from Executive even though I now live almost an hour away couldn’t be happier. More

by PMRUFINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

January 16, 2024

Very professional and reliable. Personnel was very helpful and accurate finding the problem and friendly. More

by javivega526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

January 16, 2024

Genna was very helpful and showed me what was going on with my vehicle and even walked me into the service station to show me firsthand. Took care of me in a timely manner. More

by CBARTULIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Genna here at Executive Honda.

January 16, 2024

This was my first service visit and everything from scheduling to servicing went absolutely perfect! More

by scottfrankmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Scott, please let us know.

January 16, 2024

They are very professional and always provide us with wonderful service! I would highly recommend Sean and Executive Honda! More

by CAPLIK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

January 16, 2024

Executive Honda always makes my appointments as smooth as possible. All service advisors have been extremely helpful, the service is always efficient and reliable! More

by EAFOX48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

January 16, 2024

Great dealership. Very professional. Service is excellent .wonderful sales and service folks. Would reccomend to anyone. More

by DHOCKING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 16, 2024

Chris is always great to work with. Ever since I bought my CR-V in 2018 from Executive Honda, they have treated me well and I would not hesitate to recommend them. More

by BEHNFELD26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier, Matos
Report | Print
Jan 17, 2024 -

Executive Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

January 16, 2024

The Service is Good at times, needs to be more understanding. They Service my car all time. I'm Satisfied with the job they do, Thanks. More

by Swhaley045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genna Panaroni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 16, 2024

Very knowledgeable and sincere employee a true asset to the Honda dealership. He is an absolute asset. More

by Sabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McMahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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