
Exclusive Motorcars
Randallstown, MD
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747 Reviews of Exclusive Motorcars
A great facility and even greater people! I was very impressed by the facility from the time I pulled up on the lot, but it wasn't until I met my salesman Ray Allen that I started to feel at h I was very impressed by the facility from the time I pulled up on the lot, but it wasn't until I met my salesman Ray Allen that I started to feel at home. It was as if I ran into an old buddy from high school; he was very polite, easy to talk to and very understanding. Ray took his time with me and wasn't pushy or demanding. My car buying experience was a great one because of Ray's professionalism and the way he made me feel like a person and not just a opportunity to sell a car. More
Great service, awesome guys! Please read EDITION at the end. We went to this dealer last Monday 7/24/17 looking for a car we saw on a listing online. Their cars were impeccab Please read EDITION at the end. We went to this dealer last Monday 7/24/17 looking for a car we saw on a listing online. Their cars were impeccable clean, Rashad, the sales person, was very friendly and not pushy at all. We actually liked another of their cars, a more expensive one, but we actually left to go to another dealer to check another car, same brand and cheaper. We ended up coming back to Exclusive motor cars when we realised that the other dealer's car wasn't as nice as seen on the listing. We are very happy with our purchase. Rashad, the manager and the financial guy we're very helpful, stayed after closing time with us finishing the paperwork and we were able to leave that night with our new car!!! Thanks a bunch guys! You made buying a new car a great experience for us! EDITION: After 3 weeks of the purchase of our car, we are still waiting for a piece that was aggreed to be repaired on the day we bought the car. After the first week of no news, we were told the piece hadn't been ordered yet, now we're still waiting and they just don't care. It seems like, as everywhere else, after they receive the payment, which we made cash in full, they completely disregard any inconvenience they might be causing. Avoid this place, unless you have all the time in the world to do thing at their slow pace. Disappointed customers. More
The most amazing customer oriented experience ever! I had the pleasure of working with James McIntosh. He was very patient and knowledgeable. He made my fiancé and I feel very comfortable and addressed I had the pleasure of working with James McIntosh. He was very patient and knowledgeable. He made my fiancé and I feel very comfortable and addressed any concerns or questions we had. We were very indecisive about which vehicle and the route we wanted to take but James advised on all options and pros and cons with honesty to make our experience top notch. He let us take our time and weigh our options. I would recommend this dealership to anyone that would like to have an amazing customer experience with professional and quality service!!! More
Great people to buy a car from! I'm bad at remembering names, but the name on the business card I was given is Ray Allen, so I assume that's the gentleman who sold us our car. He wa I'm bad at remembering names, but the name on the business card I was given is Ray Allen, so I assume that's the gentleman who sold us our car. He was a pleasure to do business with, very nice, not pushy at all, and very responsive to everything we wanted. I would happily do business here again and refer friends and family. More
Great experience This was my first experience with exclusive motors and it was a great one!! Very friendly and genuine people that make you comfortable the customer se This was my first experience with exclusive motors and it was a great one!! Very friendly and genuine people that make you comfortable the customer service was great and I appreciate their wonderful services! More
Good experience Mr Allen the perfect salesman who knows his cars I would recommend this dealership for everyone my experience was smooth thanks Mr Allen you're a gre Mr Allen the perfect salesman who knows his cars I would recommend this dealership for everyone my experience was smooth thanks Mr Allen you're a great sales person More
Great customer service Everyone that I dealt with were very pleasant patient and professional. They even fed us because we were there for a few hours, even though it was not Everyone that I dealt with were very pleasant patient and professional. They even fed us because we were there for a few hours, even though it was not their fault that we were. Great guys to do business with. I will definitely be referring them. More
Amazing first major purchase experience 10/10 service. I didn't feel that I was pressured into anything at all like I felt at other dealerships, and I didn't feel lost at any point in time. 10/10 service. I didn't feel that I was pressured into anything at all like I felt at other dealerships, and I didn't feel lost at any point in time. No matter which staff member I was working with, they were there to explain every little thing to me, no matter how minute or insignificant. I've already recommended this dealership to everyone I've come across. More
Awesome Experience great Patience! So my car buying process too about a week. I was extremely particular about what I wanted to buy and my budget. I can honestly say that EVERYONE was p So my car buying process too about a week. I was extremely particular about what I wanted to buy and my budget. I can honestly say that EVERYONE was personally involved in making me feel like apart of the family from my sales person Rashod down to John who helped me with my financing. When you get great customer service you remember names and faces and most of all the experience. I was always kept in the loop and I didn't feel like another commission check! I would highly recommend if you're looking for a used car PLEASE go see these guys! More
The car I wanted. They told me basically it's not over until it's over. And I got the car of my dreams. Made me feel special. They knew what I wanted and they went to w They told me basically it's not over until it's over. And I got the car of my dreams. Made me feel special. They knew what I wanted and they went to work and the out come was I got the car I wanted and a great monthly payments More