Exclusive Motorcars

"Unbelievable " The best in the World Hands Down My husband and I of 19 years were having credit issues at the time we were looking to replace a car in which was totaled in the state of Texas horribl My husband and I of 19 years were having credit issues at the time we were looking to replace a car in which was totaled in the state of Texas horrible drivers. Thank God we survived. But after this it was difficult to get financing for the car we were looking to replace which was a Mercedes 550 Ml. In any case no dealer in Texas could help us. As big as texas is ! Lol! Bigger but not better. Because. We came home to our birth state of Maryland I went on line and found a beautiful car Mercedes S 550 2012. Which was better , way better than what we had lost. So I'm thinking your dreaming. Well I went on Cars guru and 𝑰𝒎𝒎𝒆𝒅𝒊𝒂𝒕𝒆𝒍𝒚 found Exclusive Motor Cars. Within minutes I received a call from Mr. Eric Harrell . He was so professional , kind soft spoken and I fell in love. But I was thinking in the back of my mind this deal will never get done. And I almost was scared to apply. But Mr. Eric said let's try. And all I can say is. This man is the best person in the sales industry I have ever met. And we have owned over 1O or more cars. But this time it was an experience. Like a Dream Come True" Literally.!!! Mr. Harrell and his finance team worked so hard on our deal. That I felt like they were my family going above and beyond to help my family of 4. My husband and son and daughter. 12 and 14 year old stated to me and my husband that the people at the dealership seemed like family. And that they really liked them. I was told that children can spot a bad person in a room. There was not one. Instead of feeling like a sale it felt like we were being helped to better our lives with having a car that we desperately needed and was use to driving this make. And wanted to stick with it cause it served us well in the past after owning 3 of them. The service is nothing less than impeccable. Well Mr. Harrell was there for us throughout this whole ordeal he was so uplifting and confident. But I was thinking we are fighting a losing battle. WOW! Was I wrong this dealership worked a miracle nothing less. And got us not just a car but the car we dreamed. I was in tears. All I can say is that. I am very very skeptical with everything and from start to finish this dealership worked to get us an Approval. That we were more than surprised they could get at a decent rate. Wow! And they went above I mean way above to help us. I owe them my heart , loyalty , trust and forever customer! I felt at the end of this whole ordeal I wish I could have given them all something for all they had done. They even prayed with us. Now this is unbelievable! But it's True. We were blessed to find Mr. Eric Harrell and Exclusive Motor Cars. They are to me and I'm very hard to please. Believe me. The best Dealership in Maryland. To me in the World. Because I've been to other states. And can testify! Please if you really really want to have the best car buying experience with the dealership that treats you soooo personal like family. And get you a beautiful car that turn heads. And excellent selection of cars. Don't waste your time with any other Go to Mr. Eric Harrell at Exclusive Motors on liberty rd. In Maryland. And you will be Blown away by what they can do. Expect the unexpected as we never I mean never would have gotten the car of our dreams or any car for that matter with our situation without Mr. Harrell Mr. Harrell and his team at Exclusive Motors. Liberty rd. Sincerely , Mr. And Mrs. Keith L Myers sr. Keith JR. , Keelyn and Sharawn the Mrs. The Best Hands Down / unbelievable More

A great facility and even greater people! I was very impressed by the facility from the time I pulled up on the lot, but it wasn't until I met my salesman Ray Allen that I started to feel at h I was very impressed by the facility from the time I pulled up on the lot, but it wasn't until I met my salesman Ray Allen that I started to feel at home. It was as if I ran into an old buddy from high school; he was very polite, easy to talk to and very understanding. Ray took his time with me and wasn't pushy or demanding. My car buying experience was a great one because of Ray's professionalism and the way he made me feel like a person and not just a opportunity to sell a car. More

Great service, awesome guys! Please read EDITION at the end. We went to this dealer last Monday 7/24/17 looking for a car we saw on a listing online. Their cars were impeccab Please read EDITION at the end. We went to this dealer last Monday 7/24/17 looking for a car we saw on a listing online. Their cars were impeccable clean, Rashad, the sales person, was very friendly and not pushy at all. We actually liked another of their cars, a more expensive one, but we actually left to go to another dealer to check another car, same brand and cheaper. We ended up coming back to Exclusive motor cars when we realised that the other dealer's car wasn't as nice as seen on the listing. We are very happy with our purchase. Rashad, the manager and the financial guy we're very helpful, stayed after closing time with us finishing the paperwork and we were able to leave that night with our new car!!! Thanks a bunch guys! You made buying a new car a great experience for us! EDITION: After 3 weeks of the purchase of our car, we are still waiting for a piece that was aggreed to be repaired on the day we bought the car. After the first week of no news, we were told the piece hadn't been ordered yet, now we're still waiting and they just don't care. It seems like, as everywhere else, after they receive the payment, which we made cash in full, they completely disregard any inconvenience they might be causing. Avoid this place, unless you have all the time in the world to do thing at their slow pace. Disappointed customers. More

The most amazing customer oriented experience ever! I had the pleasure of working with James McIntosh. He was very patient and knowledgeable. He made my fiancé and I feel very comfortable and addressed I had the pleasure of working with James McIntosh. He was very patient and knowledgeable. He made my fiancé and I feel very comfortable and addressed any concerns or questions we had. We were very indecisive about which vehicle and the route we wanted to take but James advised on all options and pros and cons with honesty to make our experience top notch. He let us take our time and weigh our options. I would recommend this dealership to anyone that would like to have an amazing customer experience with professional and quality service!!! More

Great people to buy a car from! I'm bad at remembering names, but the name on the business card I was given is Ray Allen, so I assume that's the gentleman who sold us our car. He wa I'm bad at remembering names, but the name on the business card I was given is Ray Allen, so I assume that's the gentleman who sold us our car. He was a pleasure to do business with, very nice, not pushy at all, and very responsive to everything we wanted. I would happily do business here again and refer friends and family. More

Great experience This was my first experience with exclusive motors and it was a great one!! Very friendly and genuine people that make you comfortable the customer se This was my first experience with exclusive motors and it was a great one!! Very friendly and genuine people that make you comfortable the customer service was great and I appreciate their wonderful services! More

Good experience Mr Allen the perfect salesman who knows his cars I would recommend this dealership for everyone my experience was smooth thanks Mr Allen you're a gre Mr Allen the perfect salesman who knows his cars I would recommend this dealership for everyone my experience was smooth thanks Mr Allen you're a great sales person More

Great customer service Everyone that I dealt with were very pleasant patient and professional. They even fed us because we were there for a few hours, even though it was not Everyone that I dealt with were very pleasant patient and professional. They even fed us because we were there for a few hours, even though it was not their fault that we were. Great guys to do business with. I will definitely be referring them. More

Amazing first major purchase experience 10/10 service. I didn't feel that I was pressured into anything at all like I felt at other dealerships, and I didn't feel lost at any point in time. 10/10 service. I didn't feel that I was pressured into anything at all like I felt at other dealerships, and I didn't feel lost at any point in time. No matter which staff member I was working with, they were there to explain every little thing to me, no matter how minute or insignificant. I've already recommended this dealership to everyone I've come across. More

Awesome Experience great Patience! So my car buying process too about a week. I was extremely particular about what I wanted to buy and my budget. I can honestly say that EVERYONE was p So my car buying process too about a week. I was extremely particular about what I wanted to buy and my budget. I can honestly say that EVERYONE was personally involved in making me feel like apart of the family from my sales person Rashod down to John who helped me with my financing. When you get great customer service you remember names and faces and most of all the experience. I was always kept in the loop and I didn't feel like another commission check! I would highly recommend if you're looking for a used car PLEASE go see these guys! More