Exclusive Motorcars
Randallstown, MD
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749 Reviews of Exclusive Motorcars
RAY ALLEN!!! Mr. Ray is amazing. He's patient and understanding! The finance department works with you! They do everything in their power to get you a good rate! I Mr. Ray is amazing. He's patient and understanding! The finance department works with you! They do everything in their power to get you a good rate! I appreciate everything!! More
Salesman was Awesome The sales personnel appear to be kind and considerate. My salesman Mr. Sam, was kind and considerate and indulged in great conversation that included The sales personnel appear to be kind and considerate. My salesman Mr. Sam, was kind and considerate and indulged in great conversation that included the opening of the dealership, family importance, and also made my wife and i some tea. He kept us notified about how much time we would have to wait for the finance department and even took a picture of us and our new purchase. The only negative was the wait for finance and i am still waiting for the maintenance department to schedule me for some minor repairs, but overall the whole experience was worthy of recommending to a family member or friend. More
Great "Customer Care" Ray,Wes, John,and James are the best!!!! They provided spectacular Customer care. Great Customer service would just translate as average by descriptio Ray,Wes, John,and James are the best!!!! They provided spectacular Customer care. Great Customer service would just translate as average by description. "Customer Care" is a reflection of perfection. They care and you know it with every step from start to finish. Thank you all. I love my car 🚗 ??💕🎶👍🏽🕶👠👛 10 out of 10 !!!!!!!! More
Down to earth sale rep My visit to Exclusive change my thoughts about the car business. James took his time to explain my best options and work out a deal for me to purchase My visit to Exclusive change my thoughts about the car business. James took his time to explain my best options and work out a deal for me to purchase a reliable car..the waiting area was very cozy and clean..the entire staff greeted with a smile ..the sales manager Wesley knew the best bank to work with to get me approve..ill be recommending Exclusive to all my co workers and friends More
Quality Service Mr. Khan was very helpful and my overall experience was very pleasant. Everyone was very accommodating and helpful. The establishment is very upscale Mr. Khan was very helpful and my overall experience was very pleasant. Everyone was very accommodating and helpful. The establishment is very upscale and has cars to accommodate just about anyone. I thank the whole Exclusive Cars team for making my experience great! More
They just money hungry I brought a car from here 2 yrs ago and I was pretty satisfied so I came back this year. Im just not happy with their customer service at all. I broug I brought a car from here 2 yrs ago and I was pretty satisfied so I came back this year. Im just not happy with their customer service at all. I brought my car with cash so i thought purchasing a protection would be smart idea well how about the finance guy didn't know what he was doing but kept saying just leave your down payment uhh no something just seems fishy with that. It's only been a month since I had the car and its $2000 worth of things I have to get fixed already.smdh The brakes was messed up when I bought the car but the service guy insisted it was a sensor that's why the brake sign was on but i knew it was the brakes. So supposedly the service guy was suppose to call me when the sensor came in but I never received a call remind you this is the first week of me purchasing the car. I could go on and on about my salesmen but u get the picture I won't ever use this place again and I will not recommend it to anyone. You guys over at exclusive need to humble yourselves, i know y'all have a bigger and better spot but aiming to please your customer, and having good customer service is way more important. More
Fair & Honest Dealership I've bought 3 cars from this company. If you are looking for a hookup this is not the dealership for you. If you want someone to be fair, honest and u I've bought 3 cars from this company. If you are looking for a hookup this is not the dealership for you. If you want someone to be fair, honest and upfront with you, I recommend Exclusive Motors. More
Made the process easy for us! We were greeted with friendly people willing to help us find a car that suited our needs. After picking out the car we left to and was contacted when We were greeted with friendly people willing to help us find a car that suited our needs. After picking out the car we left to and was contacted when the paperwork was ready to be signed. Really effortless process all the way through. If you want a nice car at a great price, go and see Rashad!!! More
Fantastic Customer Service Mr. Mohammed Khan was a diamond among car sales people in my search for a vehicle. Very accommodating and kind and made sure I got the car I wanted at Mr. Mohammed Khan was a diamond among car sales people in my search for a vehicle. Very accommodating and kind and made sure I got the car I wanted at a price I was comfortable with. The sales manger and finance manager also delivered excellent customer service. I highly recommend Exclusive Motorcars for your next driving purchase. More
Employee Excellence On Saturday this weekend we were just looking at cars. There was a jeep that we wanted and Ray was the person that took us to see it and we test drive On Saturday this weekend we were just looking at cars. There was a jeep that we wanted and Ray was the person that took us to see it and we test drive it. From coming in and then purchasing the jeep, Mr Ray was excellent. He went above and beyond to accommodate us. The world needs more people like Mr Ray to make shopping fun and enjoyable. Ms Proctor More