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Exclusive Motorcars

Randallstown, MD

4.7
747 Reviews
Call Dealership (410) 367-0011
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10100 Liberty Rd

Randallstown, MD

21133

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747 Reviews of Exclusive Motorcars

July 06, 2021

Richard Berger was awesome! Anytime I come here I am always pleased with the service and customer service! More

by Bmore2atl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Jul 06, 2021 -

Exclusive Motorcars responded

Thank you so much for taking the time to share your feedback with us. Richard and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 05, 2021

Mr. Lamonte delivered A1 service, I would definitely refer him. The professionalism was outstanding, I was extremely comfortable working with Mr. Lamonte. Thank you fir a great experience. More

by maddoxgeraldine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Patrick, Rodney Elliott
Report | Print
Jul 06, 2021 -

Exclusive Motorcars responded

Geraldine, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jul 06, 2021 -

maddoxgeraldine responded

Absolutely

July 02, 2021

Richard Berger in service took good care of my car needs. The service was great! More

by Temaynor08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Jul 02, 2021 -

Exclusive Motorcars responded

Thank you so much for taking the time to share your feedback with us! We are delighted to learn about your positive experience. If there is anything else Richard or any of us can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 02, 2021

Helped me every step of the way fixing my car’s brakes and literally puts his customer first! Need more guys like him More

by J0hnnyJvD0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Jul 03, 2021 -

Exclusive Motorcars responded

Thank you, Johnny! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Exclusive Motor Cars, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2021

Wonderful experience and great people to work with. I would most definetly recommend this dealership to others as well as I will be back to buy additional vehicles. More

by lisasnooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lakeysha Jacobs - 5 stars, excellent, Mcween Egboh, Rodney Elliott
Report | Print
Jul 02, 2021 -

Exclusive Motorcars responded

Thank you, Lisa, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Exclusive Motor Cars!

June 30, 2021

Friendly efficient reasonably priced service excellent facility great people to deal with More

by roscoemay38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehiabhi Egboh, Floris Chaumat, Paul Zerilli, Richard Berger
Report | Print
Jul 01, 2021 -

Exclusive Motorcars responded

Thanks for sharing your thoughts about your experience with Exclusive Motor Cars. We appreciate your business and hope to see you again soon!

June 30, 2021

Staff is very professional and knowledgeable. Sales person Anthony June and Sales manager Rodney Elliott provided excellent service. This was my first experience with Exclusive Motorcars and it would More

by limbo4me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Special mention to LaKeysha Jacobs, and Kyle Patrick., Kyle Patrick, Rodney Elliott, Anthony June
Report | Print
Jul 01, 2021 -

Exclusive Motorcars responded

Thank you for choosing Exclusive Motor Cars, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new vehicle!

June 29, 2021

Richard Berger in service was wonderful and a very personable guy. This was my second visit here and they took care of me by changing my oil, providing a wheel alignment and balancing with a complemen More

by Desiree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Jun 29, 2021 -

Exclusive Motorcars responded

Desiree, we are so glad that Richard had the opportunity to work with you and take care of your service needs. We look forward to continuing to serve you in the future!

June 25, 2021

Car has bad battery, rear brakes, backlight broken. Not fixed More

by Mika
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ehiabhi Egboh, Greg Brown
Report | Print
Jun 25, 2021 -

Mika responded

I wish i saw and knew the things that were bad and broken before i signed the paperwork for the car. You knew the back light was broken, back brakes are no good. I did not receive the car until the next week because, it was told to me the car was being taken care of but that wasn't the truth. I even missed two days of work , because of the distance i have to travel to get there and had no transportation because i was told the car was being taken car of. When i received the car i couldn't really look go over it due to working from home . The next morning is when i discovered the broken tail light. I also notice the back brakes squeak and now starting to make a metal rub noise. Now usually when a car is sold ad is , THAT'S CALLED AN AUCTION. When you call yourself a dealer ship , and those cars are used , you fix before sold. So how would a car pass inspection with the light broken and sold? Those cars are not legally inspected, that's the answer. Im disappointed, i definitely feel betrayed, lied to and manipulated . Would i recommend anyone OF COURSE NOT, but would recommend them going to a real auction. Thanks

June 25, 2021

A Great Place to do business. Everyone very polite and knowledgeable. My sales Rep. person Justin very articulate and helpful. More

by gladysagoh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Mcween Egboh, Rodney Elliott
Report | Print
Jun 28, 2021 -

Exclusive Motorcars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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