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Exclusive Motorcars

Randallstown, MD

4.6
746 Reviews
Call Dealership (410) 367-0011
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10100 Liberty Rd

Randallstown, MD

21133

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746 Reviews of Exclusive Motorcars

November 30, 2021

Fast and to the point service with out any issues. I am often pressed for time and I value great service… More

by FOREST856
Recommend Dealer
Yes
Employees Worked With
John Pitts
Report | Print
Dec 01, 2021 -

Exclusive Motorcars responded

Here at Exclusive Motor Cars, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 29, 2021

Mr. Darius Customer Service was A+++…. Very mild mannered and very energetic. I appreciate him going above and beyond… More

by myoisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Kyle Patrick
Report | Print
Nov 29, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 29, 2021

Working with Anthony was a great experience. He made sure the car was in perfect shape before handing it over. Overall the experience was great and I can recommend them. More

by Johann Niehaus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Rodney Elliott, Anthony June
Report | Print
Nov 29, 2021 -

Exclusive Motorcars responded

Johann, Thank you for your business and this review. We're happy to hear Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2021

Poor work and service in the service department. Consistent problems with their vehicles. This doesn’t apply to everyone, but there are enough negative experiences for me to tell you to explore More

by lforema
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlee Harms
Report | Print
Nov 26, 2021 -

Exclusive Motorcars responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 18, 2021

Listing the car on the feck price and change on closing date which is not professional. More

by Samson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember the name
Report | Print
Dec 02, 2021 -

Exclusive Motorcars responded

Samson, I am Floris the GM here. Please reach out to me directly on this matter. 202-277-2062

November 17, 2021

Want me to pay 1/2 on major repair on engine problem . Car 90 daysold More

by ylb5911
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mcween Egboh, Tony Henry, Kyle Patrick, Rodney Elliott, John Pitts
Report | Print
Nov 18, 2021 -

Exclusive Motorcars responded

Thank you for your review. Please let us know the best way to reach you. We'd like the opportunity to address your concerns.

November 13, 2021

great experience, awesome crew, Big E awesome seller. He keeps that fridge full of snacks. More

by edgar_01.a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Ehiabhi Egboh, Rodney Elliott
Report | Print
Nov 14, 2021 -

Exclusive Motorcars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 12, 2021

Terrible response time when customer service is required. Huge disappointment. I would not recommend this dealership. More

by nrobini3
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Rodney Elliott, Christian Rondon
Report | Print
Nov 13, 2021 -

Exclusive Motorcars responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

November 12, 2021

Carlee was a great help with the process of signing in and with explaining the service needed. Thank you for the timely workmanship of the service technician. More

by KWINSLOWTHOMAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlee
Report | Print
Nov 12, 2021 -

Exclusive Motorcars responded

Thank you so much for your wonderful review! We are thrilled to hear that you had such an excellent experience here at Exclusive Motor Cars. We look forward to serving you again next time!

November 11, 2021

Chris was very helpful and well informed. Made the process easy and quick . Very professional More

by einyang1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marrow
Report | Print
Nov 11, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Exclusive Motor Cars are glad to have you as a customer.

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