
Essential Ford of Stuart
Stuart, FL
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815 Reviews of Essential Ford of Stuart
No one went over all the and new things in this vehicle. I have trouble trying out how to do everything. and going off the road trying. I would probably not gotten the car if i had known ahead of timel I have trouble trying out how to do everything. and going off the road trying. I would probably not gotten the car if i had known ahead of timel More
They did the work, again, (loose rear window regulators) but they left garbage in the car (bottle of water and rags) that had to be thrown out but they left garbage in the car (bottle of water and rags) that had to be thrown out More
Body shop was fast and accurate. First class jobService Body shop was fast and accurate. First class job Service dept. did not perform well had to take my vehicle to another shop to have the service done Body shop was fast and accurate. First class job Service dept. did not perform well had to take my vehicle to another shop to have the service done More
Selection was vast and varied. The online system was responsive. The request to see specific trucks was accurately fulfilled. The sales negotiations were awkward and at times inappropriately conducted. responsive. The request to see specific trucks was accurately fulfilled. The sales negotiations were awkward and at times inappropriately conducted. Processing the documents for the transfer was slow and at times confusing. Some key documents were omitted complicating a full understanding of warranty terms. More
Dustin(the repair rep) was great, very friendly and eager to please, the work was done well, however it took a week to get the parts, which i am sure is not the fault of the dealer.Very happy with the servic to please, the work was done well, however it took a week to get the parts, which i am sure is not the fault of the dealer.Very happy with the service More
Dustin is organized and has great experience in handling problems. I will continue to go to him with the family Expedition to keep it running smooth. problems. I will continue to go to him with the family Expedition to keep it running smooth. More
we had bought a 2019 Edge about 7 months ago but I wasn't happy with it so we are now the owners of a 2020 titanium edge.....Our salesman was Adrian and he was wonderful. happy with it so we are now the owners of a 2020 titanium edge.....Our salesman was Adrian and he was wonderful. More
I was quoted for a door pillar cover and installation. I came in the very next day to have it installed and the part was $20 more, almost 30% more than the quote the day before! came in the very next day to have it installed and the part was $20 more, almost 30% more than the quote the day before! More
I am particular about my vehicle care. 2010 F150 Super Crew 4X4. I had some concerns about my 150K service. Bill (Service Director) and David (Assistant service Manager) allowed me to voice my concerns an Crew 4X4. I had some concerns about my 150K service. Bill (Service Director) and David (Assistant service Manager) allowed me to voice my concerns and were genuinely interested in accommodating me. They actually put the truck up on the rack and physically allowed me to view my concern. All went very well and I am completely confident in all their services. I must add that they were patient with me and I appreciate the tech himself gave explanations that satisfied my concerns. They get a 5 all the way around. More
Fast efficient service on oil change even when I arrived early for appointment. No problems on pickup and surprised truck received a light car wash and window cleaning early for appointment. No problems on pickup and surprised truck received a light car wash and window cleaning More