Essential Ford of Stuart

I am particular about my vehicle care. 2010 F150 Super Crew 4X4. I had some concerns about my 150K service. Bill (Service Director) and David (Assistant service Manager) allowed me to voice my concerns an Crew 4X4. I had some concerns about my 150K service. Bill (Service Director) and David (Assistant service Manager) allowed me to voice my concerns and were genuinely interested in accommodating me. They actually put the truck up on the rack and physically allowed me to view my concern. All went very well and I am completely confident in all their services. I must add that they were patient with me and I appreciate the tech himself gave explanations that satisfied my concerns. They get a 5 all the way around. More

Fast efficient service on oil change even when I arrived early for appointment. No problems on pickup and surprised truck received a light car wash and window cleaning early for appointment. No problems on pickup and surprised truck received a light car wash and window cleaning More

The dealership was always excellent until my last auto butler appointment. The car was returned in poor condition -dirty outside and not cleaned properly inside. butler appointment. The car was returned in poor condition -dirty outside and not cleaned properly inside. More

To began with I was sold a brand new car that needed a transmission within 3000 miles. Then I get a call back on other trans parts later on a recall then you hold my car for 2 days when you should have be transmission within 3000 miles. Then I get a call back on other trans parts later on a recall then you hold my car for 2 days when you should have been prepared with part and time before you gave me an appointment. I was stuck without transportation and no offer for a rental. So we have a trust issue. Sincerly More

Dustin always helps us, he is fantastic. We trust him with our truck. Mr Hall is an excellent General Manager who is customer friendly. Thanks with our truck. Mr Hall is an excellent General Manager who is customer friendly. Thanks More

It was serviced for the time I was told that would be. I'm pleased with the service. It was ready on time for what I was told I'm pleased with the service. It was ready on time for what I was told More

I called on a rainy Monday and Dustin got my Raptor in for an oil change without hesitation. Always friendly reliable service every time Dustin handles my trucks maintenance needs. for an oil change without hesitation. Always friendly reliable service every time Dustin handles my trucks maintenance needs. More

I had an appointment for my oil to be changed and tires rotated on Monday October 19, 2020. David Hernandez was really helpful, very friendly, great service. rotated on Monday October 19, 2020. David Hernandez was really helpful, very friendly, great service. More

Dustin was very helpful in providing me a quick assessment and turn around on the vehicles repair. He also assisted me with a coupon that allowed me to save $75.00. This is how a repair shop shou assessment and turn around on the vehicles repair. He also assisted me with a coupon that allowed me to save $75.00. This is how a repair shop should work. More

Dustin is an excellent service advisor who always listens to what my problems and concerns are. He is always polite and courteous, i’ve never met a better service advisor! to what my problems and concerns are. He is always polite and courteous, i’ve never met a better service advisor! More