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Essential Ford of Stuart

Stuart, FL

3.6
807 Reviews

4000 SE Federal Hwy

Stuart, FL

34997

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807 Reviews of Essential Ford of Stuart

October 19, 2024

One of the best buying experiences that I ever had! I found the best price and salesman here at Essential Ford. The GM parker and sales manager Jason were a huge part of my awesome buying experience. T More

by Bandit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker, Jason , Alex , Jon(in service), Dustin Bauer, David Hernandez
Oct 21, 2024 -

Essential Ford of Stuart responded

Thank you for your 5-star review.

October 16, 2024

Essential Ford put a defective tire on my car and let me drive it off the lot!! Always a huge issue at this dealer. More

by tcbbk5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Oct 18, 2024 -

Essential Ford of Stuart responded

We are truly sorry to hear about your experience. We understand your frustration and apologize for the inconvenience caused. Please feel free to reach out to us via text or call so we can address your concerns promptly

October 16, 2024

Great sales team. My sales person Ana is very knowledgeable. Any question I asked she was very informative with the answer. Highly recommend Essential Ford of Stuart a More

by Kimberly Reiniger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ana sales person. 5 stars.
Oct 18, 2024 -

Essential Ford of Stuart responded

Thank you for your 5-star review!

September 30, 2024

This is my 3rd truck purchase from Essential Ford. Always a great experience. Skye was great to deal with. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Sheehan
Oct 02, 2024 -

Essential Ford of Stuart responded

Thank you for sharing your experience with us! We appreciate your feedback

September 10, 2024

Tom in fleet service got me back on the road quickly. The tech who fixed my water pump diagnosed it immediately! Overall I was satisfied with the service and will be back for sure! More

by CaptainDanEide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 13, 2024 -

Essential Ford of Stuart responded

We're so glad to hear you had a great experience at Essential Ford!

September 10, 2024

Always respectful of my time and my money. Jon Kieffer did an excellent job getting us tires with wheel alignment. He kept us updated all along the way. Couldnt be more satisfied. More

by kevinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie, Alex and Jon
Sep 13, 2024 -

Essential Ford of Stuart responded

We're so glad to hear you had a great experience at Delray Hyundai!

September 05, 2024

They do what they say at a fair price and on time with no attempts to upcharge for unnecessary services. 10/10. More

by dennisfano
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer, Mary Kniffen, David Hernandez
Sep 06, 2024 -

Essential Ford of Stuart responded

Thank you for your review and your business.

August 12, 2024

Excellent service by Essential Ford’s Service Department, Representative Dustin and Alan. Great expertise and professionalism! More

by lisalandisxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Wagenman, Dustin Bauer
Aug 20, 2024 -

Essential Ford of Stuart responded

We're so glad to hear you had a great experience with our service!

Sep 02, 2024 -

Essential Ford of Stuart responded

Thank you for sharing your positive experience with David! We appreciate your feedback and are glad to hear he was able to assist you effectively.

August 02, 2024

Andre was a very pleasant person. He helped a lot. Your work was very expensive though More

by horvathmichael1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
andre
Aug 05, 2024 -

Essential Ford of Stuart responded

Thank you for sharing your positive experience. We appreciate your kind words and are delighted to hear that our team provided you with excellent service.

August 01, 2024

No call back from Rep. never met the service adviser. He called us when the vehicle was ready for pick up ,when we arrived the cashier was rood and not customer friendly. W More

by Carmona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle : Serb. Advisor
Aug 02, 2024 -

Essential Ford of Stuart responded

Ricardo, we are sorry to hear about your experience. It sounds like we fell short of providing the level of service you expected. We would like to get more details to address these issues directly. Please reach out to us so we can discuss this further and work towards a resolution? Your feedback is important, and we appreciate the opportunity to make things right.

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